Australian Phone Numbers

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Australian Phone Numbers

Last Updated:** July 6, 2023

Phone Number Reassignment to Third-Party Carriage Service Provider

If Customer reassigns an Australian phone number to a third party that is considered a carriage service provider under applicable law or regulation (“Third-Party CSP”), Customer will maintain true, complete, and accurate information associated with such Australian phone number. This includes, without limitation, the (a) actual Australian phone number that is assigned to a Third-Party CSP; (b) date the Australian phone number is assigned to a Third-Party CSP; and (c) name and contact information of the Third-Party CSP to which the Australian phone number is assigned.

Notification of Customer as Carriage Service Provider

Customer will immediately notify Twilio in writing if Customer is considered a carriage service provider under applicable law or regulation ("CSP").

**Customer as Carriage Service Provider. **If Customer is considered a CSP, the following requirements apply:

1. Appointment of Twilio Inc. as Data Provider. If Customer is considered a CSP, Customer (a) appoints Twilio Inc. to be its Data Provider (as defined in the Integrated Public Number Database Industry Code C555:2020, or its successor code, available at https://www.commsalliance.com.au/Documents/all/codes/c555 (collectively, “IPND Industry Code")); (b) grants Twilio Inc. the authority to provide Public Number Customer Data (as defined in the IPND Industry Code) to the Integrated Public Number Database (as defined in the IPND Industry Code) or its designated personnel (collectively, “IPND Manager”) on Customer’s behalf; (c) will provide Twilio with Customer’s Carriage Service Provider Code (as defined in the IPND Industry Code or the G619:2017 IPND Data Industry Guidelines, or its successor guidelines, referenced in the IPND Industry Code), which, as required by the IPND Industry Code, needs to be included in Public Number Customer Data records provided to the IPND Manager; and (d) will provide Twilio with any information required by the IPND Manager or applicable law or regulation to confirm Twilio’s role as Customer’s Data Provider. Customer further authorizes Twilio Inc. to use Customer’s Carriage Service Provider Code when providing any Public Number Customer Data to the IPND Manager on Customer’s behalf.