Updates to Legal Terms and Conditions

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Updates to Twilio's Legal Terms and Conditions

Please visit the Service and Country Specific Requirements change log to review the material updates or modifications we make to our Service and Country Specific Requirements from time to time.

7 May 2026**

Twilio Terms of Service:

We updated Section 10 to include additional terms specific to you if you are domiciled and registered in Mexico required under Mexican law. These terms take precedence in the event they conflict or are inconsistent with the terms of Sections 1-9 of the Twilio Terms of Service. See Section 10.6 for more information.

April 9, 2026

We updated our online terms! This notice is only applicable to you if you have an account that you created on or before April 14, 2026, or otherwise agreed to a previous version of these updated terms. These updated terms are available at the hyperlinks provided below.

Please review this notice, which covers the upcoming changes that are material in nature, and all updated terms below in their entirety to familiarize yourself with these changes. These updated terms will be effective and binding as of May 15, 2026.

No further action is required on your part. Your continued use of our services automatically constitutes your acceptance of these updated terms, which completely replace all previous versions, unless otherwise specified below. Please note that we have not changed your ability to use our services. You may continue to access your account and use our services as you always have.

Twilio Terms of Service:

• If you are domiciled or registered in Mexico, your contracting entity has changed. These Terms of Service have been assigned, under Section 9.2 (Assignment), from Twilio Inc. to our local affiliated entity in Mexico - CISA Telecomunicaciones, S.A. de C.V. These Terms of Service are available in Spanish here.