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Terms of Service

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https://www.twilio.com/en-us/legal/tos

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Print this page Customer and Partner Agreements An icon of a down chevron Terms of Service Acceptable Use Policy Service and Country Specific Requirements Data Protection Addendum (DPA) Security Overview Service Level Agreements Advisory Services Terms Professional Services Terms...

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Customer and Partner Agreements

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Terms of Service

Acceptable Use Policy

Service and Country Specific Requirements

Data Protection Addendum (DPA)

Security Overview

Service Level Agreements

Advisory Services Terms

Professional Services Terms

Twilio Marketplace Terms

Twilio Segment Customer Data Platform Destination Integration and Listing Terms

AI/ML Terms

Twilio Messaging Campaign Terms

Customer Name Changes and Assignments

Updates to Legal Terms and Conditions

Country Specific Disclosures

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EU Data Act Disclosures and Twilio’s Commitment to Open Portability and Switching

European Electronic Communications Code Disclosures

Italy ALIAS Database Code of Conduct

Germany - Impressum

Privacy

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Data Privacy at Twilio

Privacy Notice

Binding Corporate Rules

Customer Proprietary Network Information (CPNI)

Sub-processors

Customer Data Protection Addendum

Supplier Data Protection Addendum

Global Applicant Privacy Notice

Mobile Application Terms

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Twilio Frontline End User App Terms

Twilio Authy App Terms

Supplier Agreements

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Supplier Purchase Order Terms and Conditions

Country-Specific Terms

Supplier Data Protection Addendum

Supplier Code of Conduct

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Submit a request or subpoena

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Twilio Code of Conduct

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Acknowledgement and Waiver

Twilio Terms of Service

Last Updated:** July 16, 2026

Please read our online notice, which explains the changes to these Terms of Service and our other legal terms and conditions in more detail.

The most recent prior version of these Terms of Service is available here.

If you are a Stytch customer, the most recent prior version of the Stytch Terms of Service is available here.

WE RECOMMEND THAT YOU DOWNLOAD A COPY OF THESE TERMS OF SERVICE BY CLICKING ON THE “PRINT THIS PAGE” LINK IN THE TOP RIGHT CORNER AND SAVING IT AS A PDF.

For reference purposes only, these Terms of Service are available in the following languages:

  • Spanish (Mexico)
  • Portuguese (Brazil)
  • Japanese
  • Hungarian

Table of Contents

1. Definitions

2. Services

3. Fees and Payment Terms

4. Ownership, Customer Data, and Confidentiality

5. Representations, Warranties, and Disclaimer

6. Mutual Indemnification

7. Limitation of Liability

8. Term, Termination, and Survival

9. General

10. Additional Terms

*It is important that you review and understand these terms before using our services. If you do not agree to these terms, you should not agree to them, create an account, or use our services. Only the terms to the right are legally binding. *

*Our services are generally intended for business or professional use only. *

*If you have a separate agreement with us for the use of our services, these terms will not apply to you. However, these terms will apply if any services you use are not covered under that separate agreement. *

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Print this page Customer and Partner Agreements An icon of a down chevron Terms of Service Acceptable Use Policy Service and Country Specific Requirements Data Protection Addendum (DPA) Security Overview Service Level Agreements Advisory Services Terms Professional Services Terms...

  • Table of Contents
  • 1. Definitions
  • 2. Services
  • 3. Fees and Payment Terms
  • 4. Ownership, Customer Data, and Confidentiality
  • 5. Representations, Warranties, and Disclaimer