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Customer and Partner Agreements
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Terms of Service
Acceptable Use Policy
Service and Country Specific Requirements
Data Protection Addendum (DPA)
Security Overview
Service Level Agreements
Advisory Services Terms
Professional Services Terms
Twilio Marketplace Terms
Twilio Segment Customer Data Platform Destination Integration and Listing Terms
AI/ML Terms
Twilio Messaging Campaign Terms
Customer Name Changes and Assignments
Updates to Legal Terms and Conditions
Country Specific Disclosures
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EU Data Act Disclosures and Twilio’s Commitment to Open Portability and Switching
European Electronic Communications Code Disclosures
Italy ALIAS Database Code of Conduct
Germany - Impressum
Privacy
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Data Privacy at Twilio
Privacy Notice
Binding Corporate Rules
Customer Proprietary Network Information (CPNI)
Sub-processors
Customer Data Protection Addendum
Supplier Data Protection Addendum
Global Applicant Privacy Notice
Mobile Application Terms
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Twilio Frontline End User App Terms
Twilio Authy App Terms
Supplier Agreements
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Supplier Purchase Order Terms and Conditions
Country-Specific Terms
Supplier Data Protection Addendum
Supplier Code of Conduct
Intellectual Property
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DMCA Policy
Trademark
Resources for Law Enforcement
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Government Requests
Transparency Report
Civil Requests
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Submit a request or subpoena
Code of Conduct & Ethics Hotline
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Twilio Code of Conduct
Ethics and Whistleblower Hotline
Discord Community Code of Conduct
Twilio Discord FAQ
Digital Promotions General Rules
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Sweepstakes Rules
Customer Research and User Experience
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Acknowledgement and Waiver
Twilio Terms of Service
Last Updated:** July 16, 2026
Please read our online notice, which explains the changes to these Terms of Service and our other legal terms and conditions in more detail.
The most recent prior version of these Terms of Service is available here.
If you are a Stytch customer, the most recent prior version of the Stytch Terms of Service is available here.
WE RECOMMEND THAT YOU DOWNLOAD A COPY OF THESE TERMS OF SERVICE BY CLICKING ON THE “PRINT THIS PAGE” LINK IN THE TOP RIGHT CORNER AND SAVING IT AS A PDF.
For reference purposes only, these Terms of Service are available in the following languages:
- Spanish (Mexico)
- Portuguese (Brazil)
- Japanese
- Hungarian
Table of Contents
1. Definitions
2. Services
3. Fees and Payment Terms
4. Ownership, Customer Data, and Confidentiality
5. Representations, Warranties, and Disclaimer
6. Mutual Indemnification
7. Limitation of Liability
8. Term, Termination, and Survival
9. General
10. Additional Terms
*It is important that you review and understand these terms before using our services. If you do not agree to these terms, you should not agree to them, create an account, or use our services. Only the terms to the right are legally binding. *
*Our services are generally intended for business or professional use only. *
*If you have a separate agreement with us for the use of our services, these terms will not apply to you. However, these terms will apply if any services you use are not covered under that separate agreement. *