Updates to Twilio's Legal Terms & Conditions - 2024

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Updates to Twilio's Legal Terms and Conditions - 2024

Please visit the Service and Country Specific Requirements change log to review the material updates or modifications we make to our Service and Country Specific Requirements from time to time.

November 12, 2024**

We updated our online terms! This notice is only applicable to you if you have an account that you created before November 12, 2024, or otherwise agreed to a previous version of these updated terms. These updated terms are available at the hyperlinks provided below.

Please review this notice, which covers the upcoming changes that are material in nature, and all updated terms below in their entirety to familiarize yourself with these changes. These updated terms will be effective and binding as of December 19, 2024. No further action is required on your part. Your continued use of our services automatically constitutes your acceptance of these updated terms, which completely replace all previous versions, unless otherwise specified below. Please note that we have not changed your ability to use our services. You may continue to access your account and use our services as you always have.

Twilio Data Protection Addendum (DPA):

***Note: *If you have negotiated a separate DPA with us (or the equivalent) that does not permit Twilio to make unilateral changes on notice, the updated DPA will not apply to you.

• The updated DPA sets up a contractual framework that accommodates both a set of personal data processing terms applicable across all of our services and product-specific terms that you accept or otherwise agree to where personal data may be processed differently for certain services we provide. This approach also allows us to transparently explain how personal data is processed on a per-service basis in more detail.