Print this page
Customer and Partner Agreements
An icon of a down chevron
Terms of Service
Acceptable Use Policy
Service and Country Specific Requirements
Data Protection Addendum (DPA)
Security Overview
Service Level Agreements
Advisory Services Terms
Professional Services Terms
Twilio Marketplace Terms
Twilio Segment Customer Data Platform Destination Integration and Listing Terms
AI/ML Terms
Twilio Messaging Campaign Terms
Customer Name Changes and Assignments
Updates to Legal Terms and Conditions
Country Specific Disclosures
An icon of a down chevron
EU Data Act Disclosures and Twilio’s Commitment to Open Portability and Switching
European Electronic Communications Code Disclosures
Italy ALIAS Database Code of Conduct
Germany - Impressum
Privacy
An icon of a down chevron
Data Privacy at Twilio
Privacy Notice
Binding Corporate Rules
Customer Proprietary Network Information (CPNI)
Sub-processors
Customer Data Protection Addendum
Supplier Data Protection Addendum
Global Applicant Privacy Notice
Mobile Application Terms
An icon of a down chevron
Twilio Frontline End User App Terms
Twilio Authy App Terms
Supplier Agreements
An icon of a down chevron
Supplier Purchase Order Terms and Conditions
Country-Specific Terms
Supplier Data Protection Addendum
Supplier Code of Conduct
Intellectual Property
An icon of a down chevron
DMCA Policy
Trademark
Resources for Law Enforcement
An icon of a down chevron
Government Requests
Transparency Report
Civil Requests
An icon of a down chevron
Submit a request or subpoena
Code of Conduct & Ethics Hotline
An icon of a down chevron
Twilio Code of Conduct
Ethics and Whistleblower Hotline
Discord Community Code of Conduct
Twilio Discord FAQ
Digital Promotions General Rules
An icon of a down chevron
Sweepstakes Rules
Customer Research and User Experience
An icon of a down chevron
Acknowledgement and Waiver
Updates to Twilio's Legal Terms and Conditions - 2022
Please visit the Service and Country Specific Requirements change log to review the material updates or modifications we make to our Service and Country Specific Requirements from time to time.
September 15, 2022**
We are updating our terms! This notice is only applicable to you if you have an account that you created before September 15, 2022 or otherwise agreed to a previous version of these updated terms. These updated terms are available at the hyperlinks provided in this notice.
Please review this notice and all updated terms below in their entirety to familiarize yourself with the upcoming changes. These updated terms will be effective and binding as of October 15, 2022. No further action is required on your part. Your continued use of our services automatically constitutes your acceptance of these updated terms. Please note that we have not changed your ability to use our services. You may continue to access your account and use our services as you always have.
These updated terms completely replace all previous versions. This also includes previous versions of these updated terms that we have the right to update from time to time which are attached, or otherwise incorporated into, a separate written agreement that you, or your organization, has with us for the use of our services.
Twilio Terms of Service:
- You will be invoiced monthly and pay your invoices within 30-days of the date of invoice, unless a different invoicing cadence or payment terms are set forth in your order form.