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Customer and Partner Agreements
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Terms of Service
Acceptable Use Policy
Service and Country Specific Requirements
Data Protection Addendum (DPA)
Security Overview
Service Level Agreements
Advisory Services Terms
Professional Services Terms
Twilio Marketplace Terms
Twilio Segment Customer Data Platform Destination Integration and Listing Terms
AI/ML Terms
Twilio Messaging Campaign Terms
Customer Name Changes and Assignments
Updates to Legal Terms and Conditions
Country Specific Disclosures
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EU Data Act Disclosures and Twilio’s Commitment to Open Portability and Switching
European Electronic Communications Code Disclosures
Italy ALIAS Database Code of Conduct
Germany - Impressum
Privacy
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Data Privacy at Twilio
Privacy Notice
Binding Corporate Rules
Customer Proprietary Network Information (CPNI)
Sub-processors
Customer Data Protection Addendum
Supplier Data Protection Addendum
Global Applicant Privacy Notice
Mobile Application Terms
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Twilio Frontline End User App Terms
Twilio Authy App Terms
Supplier Agreements
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Supplier Purchase Order Terms and Conditions
Country-Specific Terms
Supplier Data Protection Addendum
Supplier Code of Conduct
Intellectual Property
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DMCA Policy
Trademark
Resources for Law Enforcement
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Government Requests
Transparency Report
Civil Requests
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Submit a request or subpoena
Code of Conduct & Ethics Hotline
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Twilio Code of Conduct
Ethics and Whistleblower Hotline
Discord Community Code of Conduct
Twilio Discord FAQ
Digital Promotions General Rules
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Sweepstakes Rules
Customer Research and User Experience
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Acknowledgement and Waiver
Updates to Twilio's Legal Terms & Conditions - 2021
August 26, 2021**
We updated our Data Protection Addendum (DPA) to incorporate the European Commission's new Standard Contractual Clauses. If you are on our Terms of Service or subject to our online DPA, the updated DPA will automatically apply to you, effective **September 27, 2021. **You may learn more about this update in this support article.
If you have negotiated a separate DPA with us, the updated DPA will not apply to you, but you must update your DPA with us by December 27, 2022.
当社は、欧州委員会の新しい標準契約条項を取り入れるために、当社のデータ保護付属書を更新しました。お客様が当社のサービス利用規約に同意されている場合、または当社のオンラインデータ保護付属書の対象となっている場合は、2021年9月27日より、更新されたデータ保護付属書が自動的に適用されます。この更新についての詳細は、こちらのサポート記事でご覧いただけます。
お客様が当社と別のデータ保護付属書を交渉している場合は、更新されたデータ保護付属書はお客様に適用されませんが、2022年12月27日までに当社とのデータ保護付属書を更新する必要があります。
June 29, 2021
We are updating our Terms of Service, Acceptable Use Policy, and Security Overview (together we will refer to these three as “Updated Terms” throughout this summary). Our Updated Terms will be posted online on July 1, 2021 and be effective and binding as follows:
- New Customers: If you create your account on or after July 2, 2021, our Updated Terms will be effective and binding immediately.
- Existing Customers: If you have an existing account or previously agreed to any version of our Updated Terms before July 2, 2021, our Updated Terms will be effective and binding on August 3, 2021. No further action is necessary on your part. Your continued use of our services automatically constitutes your acceptance of our Update Terms.