Implementation of New Features Policy

Implementation of New Features Policy

Atlassian Support Offerings

• Atlassian Cloud Bug Fix Policy

• Atlassian Support Attachment Retention Policy

• Atlassian End of Support Policy

• Atlassian Data Center Bug Fix Policy

• Supported Platforms

• Implementation of New Features Policy

• Atlassian Cloud Update Policy

• Atlassian Cloud Security Update Policy

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• Priority Support Offering Details

• Eligibility for Support Tickets for Atlassian Cloud

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• Atlassian FastShift Data Processing Addendum

• Third-Party FastShift Sub-processors

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This policy doesn't apply to bugs. Check our Data Center Bug Fix Policy or Cloud Bug Fix Policy to learn about our approach to bug fixing.

How we choose what to implement

There are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritize and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order.

How to track when features are implemented

Cloud products

We're continuously improving and updating our Cloud products. To see the latest changes, take a look at the Atlassian Cloud release notes blog.

Data Center products

When a new feature or improvement is scheduled, we'll update the fix version on the relevant Jira issue to indicate the earliest product version that will include the change. This update often happens close to the product release date.

For a summary of changes, see the release notes for your product:

• Jira Software | Jira Service Management | Jira platform | Advanced Roadmaps for Jira
• Confluence | Questions for Confluence | Team Calendars for Confluence
• Bitbucket | Bamboo | Fisheye | Crucible

Product roadmaps

Learn more about our plans and the latest changes via our Cloud Roadmap or Data Center Roadmap. This lets you know what’s coming soon and what we’re thinking about for future updates.

The Atlassian Cloud release notes blog and Bitbucket Cloud blog may also contain information on upcoming changes.

We don’t provide specific release dates for upcoming changes.

Feature and improvement suggestions

Feedback from customers like you helps us shape and improve Atlassian products for all teams. We’re continuously learning, analyzing and interviewing customers to make our products more intuitive and user-friendly, and to meet feature requirements. We encourage you to share your feedback and how you’re using Atlassian products through Atlassian Community, jira.atlassian.com, or directly within our Cloud products.

We get a large number of suggestions and feature requests. Your comments and votes on suggestions help us understand what you’re passionate about and how you want our products to support you and your team. The most helpful information you can provide us when commenting on issues is how a particular suggestion would help you. If you describe your use-case to us, and how the suggested change would benefit you and your team, it lets us gain a much deeper understanding of the need behind the suggestion.