Google Cloud Platform Subprocessors
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Third-Party Subprocessors
Google and its affiliates engage the third-party entities in the table below to perform limited activities in connection with the Google Cloud Platform Services. The table shows what activity each entity performs and indicates if an entity is only relevant to a specific Service or Region. More information about each activity is provided directly below. This explains the limited processing of Customer Data the entity is authorized to perform.
Data Labeling:** Human labelers apply labels to datasets submitted by Customer based on instructions provided by Customer. See the Data Labeling Use Cases page for more information.
Technical Support: Customer-initiated technical support:
- in the case of Apigee as described in the Apigee Technical Support Services Guidelines. The Subprocessor only has access to Customer Data if access is enabled in the Admin Console. See the Trace Overview page for more information.
- in the case of all other Google Cloud Platform Services as described in the Google Cloud Platform Technical Support Service Guidelines. The Subprocessor does not have access to Customer Data stored or processed by the Services. The Subprocessor only has access to Customer Data if Customer explicitly elects to share Customer Data in the course of a support case.
Assured Support: Customer-initiated technical support as described in the Google Cloud Platform Technical Support Service Guidelines. If Customer chooses to enable an Assured Workloads control package with a technical support location requirement, then only Subprocessors listed as performing Assured Support for locations permitted under that control package will be engaged to provide technical support to Customer. See the Assured Workloads Getting Support page for more information.
Voice Transcription: Human transcribers label and transcribe audio recordings. This activity only occurs if Customer elects to opt in to the Speech-to-Text data logging program. See the Speech-to-Text Data Logging page for more information.
Managing Hosting Environment: Monitoring, troubleshooting and ongoing management of the hosting environment that stores Customer Data. Subprocessor personnel do not require access to Customer Data to perform this activity. See the Bare Metal Solution overview page for more information.
More information about Third Party Subprocessors for Google Cloud Platform can be found in the Further Information section below.
Entity name
Relevant Google Cloud Platform Service(s)
Applicable Cloud Region(s)
Activity
Country where processing is performed
Registered address
Country of registration
Company number
Ultimate parent company
Accenture International Limited
All Google Cloud Platform Services
All
Technical Support
Assured Support (US)
Assured Support (Israel)
Assured Support (EU - Romania)
Bulgaria, Canada, India, Israel, Japan, Malaysia, Mexico, Philippines, Romania and United States of America
1 Grand Canal Square, Grand Canal Harbour, Dublin 2, D02 P820
Ireland
620139
Accenture PLC
Bristlecone Incorporated
Integration Connectors
India, United States of America
Technical Support
India, United States of America
10 Almaden Blvd, Suite 990 San Jose, CA 95113, USA
United States of America
77-0485545
N/A
Canonical Group Limited
Google Distributed Cloud (Ubuntu Pro OS only)
All
Technical Support
Brazil, Canada, Japan, Isle of Man, Taiwan, United Kingdom, United States of America