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Google Cloud Platform

Subprocessors

Last modified: December 12, 2023

This is not the current version of this document and is provided for archival purposes. View the current version

Google and its affiliates engage the third-party entities in the table below to perform limited activities in connection with the Google Cloud Platform Services. The table shows what activity each entity performs and indicates if an entity is only relevant to a specific Service or Region. More information about each activity is provided directly below. This explains the limited processing of Customer Data the entity is authorized to perform.

Data Labeling: Human labelers apply labels to datasets submitted by Customer based on instructions provided by Customer. See the

AI Platform Data Labeling Service page,

Document AI Service page,

Human-in-the-Loop AI Service page ,

Vertex AI data labeling page and

Vertex AI Vision Service page,

Vertex AI Search and Conversation Service Page for more information.

Technical Support: Customer-initiated technical support:

in the case of Apigee as described in the

Apigee Technical Support Services Guidelines. The Subprocessor only has access to Customer Data if access is enabled in the Admin Console. See the

Trace Overview page for more information.

in the case of all other Google Cloud Platform Services as described in the

Google Cloud Platform Technical Support Service Guidelines. The Subprocessor does not have access to Customer Data stored or processed by the Services. The Subprocessor only has access to Customer Data if Customer explicitly elects to share Customer Data in the course of a support case (e.g. screenshots).

Voice Transcription: Human transcribers label and transcribe audio recordings. This activity only occurs if Customer elects to opt in to the Speech-to-Text data logging program. See the

Speech-to-Text Data Logging page for more information.

Managing Hosting Environment: Monitoring, troubleshooting and ongoing management of the hosting environment that stores Customer Data. Subprocessor personnel do not require access to Customer Data to perform this activity. See the

Bare Metal Solution overview page for more information.

Entity name Relevant Google Cloud Platform Service(s) Applicable Cloud Region(s) Activity Country where processing is performed Registered address Country of registration Company number Parent company

Accenture International Limited All Google Cloud Platform Services All Technical Support Bulgaria, Canada, India, Israel, Japan, Malaysia, Mexico, Philippines, Romania and United States of America

1 Grand Canal Square, Grand Canal Harbour, Dublin 2, D02 P820

Ireland 620139 Accenture PLC

Atos IT Solutions and Services, Inc

Bare Metal Solution

Brazil, Canada, Germany, Japan, The Netherlands, Singapore, South Korea, Switzerland, United Kingdom, United States of America

Managing Hosting Environment, Technical Support

Brazil, Canada, Germany, Japan, The Netherlands, Singapore, South Korea, Switzerland, United Kingdom, United States of America

4851 Regent Boulevard, Irving, TX 75063

United States of America

13-3715291

Atos International, B.V.

CallPoint New Europe EAD d/b/a Telus International Europe

All Google Cloud Platform Services

Speech-to-Text

All

Technical Support

Voice Transcription

Bulgaria

1000 Sofia, Triaditsa district, 1 Alabin Str.,

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