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Google Cloud Platform
Subprocessors
Last modified: August 16, 2023
This is not the current version of this document and is
provided for archival purposes.
View the current version
Google and its affiliates engage the third-party entities
in the table below to perform limited activities in
connection with the Google Cloud Platform Services. The
table shows what activity each entity performs and
indicates if an entity is only relevant to a specific
Service or Region. More information about each activity is
provided directly below. This explains the limited
processing of Customer Data the entity is authorized to
perform.
Data Labeling: Human labelers apply
labels to datasets submitted by Customer based on
instructions provided by Customer. See the
AI Platform Data Labeling Service page,
Document AI Service page
,
Human-in-the-Loop AI Service page
,
Vertex AI data labeling page
and
Vertex AI Vision Service page
,
Generative AI App Builder Service page
for more information.
Technical
Support: Customer-initiated technical
support:
in the case of Apigee as described in
the
Apigee Technical Support Services Guidelines
.
The Subprocessor only has access to Customer Data if
access is enabled in the Admin Console. See
the
Trace Overview page
for more information.
in the case of all other Google Cloud Platform
Services as described in
the
Google Cloud Platform Technical Support Service Guidelines
.
The Subprocessor does not have access to Customer Data
stored or processed by the Services. The Subprocessor
only has access to Customer Data if Customer
explicitly elects to share Customer Data in the course
of a support case (e.g. screenshots).
Voice Transcription: Human
transcribers label and transcribe audio recordings. This
activity only occurs if Customer elects to opt in to the
Speech-to-Text data logging program. See
the
Speech-to-Text Data Logging page
for more information.
Managing Hosting Environment: Monitoring,
troubleshooting and ongoing management of the hosting
environment that stores Customer Data. Subprocessor
personnel do not require access to Customer Data to
perform this activity. See the
Bare Metal Solution overview page
for more information.
Entity name
Relevant Google Cloud Platform
Service(s)
Applicable Cloud Region(s)
Activity
Country where processing is
performed
Registered address
Country of registration
Company number
Parent company
Accenture International Limited
Firebase Services, Firestore
All
Technical Support
Philippines and United States of America
1 Grand Canal Square, Grand Canal Harbour,
Dublin 2, D02 P820
Ireland
620139
Accenture plc
Appen Butler Hill Inc.
Speech-to-Text
All
Voice Transcription
Australia and Philippines
12131 113th Ave NE Suite #100 Kirkland, WA
98034-6944
United States of America
35-2238395 (Tax ID)
Appen Butler Hill Pty Ltd
Atos IT Solutions and Services, Inc
Bare Metal Solution
Brazil, Canada, Germany, Japan, The
Netherlands, Singapore, South Korea,
Switzerland, United Kingdom, United States of
America
Managing Hosting Environment, Technical Support
Brazil, Canada, Germany, Japan, The
Netherlands, Singapore, South Korea,
Switzerland, United Kingdom, United States of
America
4851 Regent Boulevard, Irving, TX 75063
United States of America
13-3715291
Atos International, B.V.
CallPoint New Europe EAD d/b/a Telus