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Google Cloud Platform
Subprocessors
Last modified: July 8, 2021
This is not the current version of this document and is provided for archival
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Third-Party Subprocessors
Google and its affiliates engage the third-party
entities in the table below to perform limited
activities in connection with the Google Cloud
Platform Services. The table shows what activity
each entity performs and indicates if an entity is
only relevant to a specific Service or Region.
More information about each activity is provided
directly below. This explains the limited
processing of Customer Data the entity is
authorized to perform.
Data Labeling: Human
labelers apply labels to datasets submitted by
Customer based on instructions provided by
Customer. See
the AI Platform Data Labeling Service page and Human-in-the-Loop AI Service page for
more information.
Hard Drive Erasure: Secure
erasure of Transfer Appliance storage media. Data
on storage media is encrypted and the Subprocessor
does not have access to the keys to decrypt it.
See
the Transfer Appliance page for
more information.
Hard Drive Upload: Secure
upload of data on Transfer Appliance storage media
to the Services selected by Customer. Data on
storage media is encrypted and the Subprocessor
does not have access to the keys to decrypt it.
See
the Transfer Appliance page for
more information.
Technical
Support: Customer-initiated
technical support:
in the case of Apigee as described in
the Apigee Technical Support Services Guidelines.
The Subprocessor only has access to Customer
Data if access is enabled in the Admin
Console. See
the Trace Overview page for
more information.
in the case of all other Google Cloud
Platform Services as described in
the Google Cloud Platform Technical Support Service Guidelines.
The Subprocessor does not have access to
Customer Data stored or processed by the
Services. The Subprocessor only has access to
Customer Data if Customer explicitly elects to
share Customer Data in the course of a support
case (e.g. screenshots).
Voice Transcription: Human
transcribers label and transcribe audio
recordings. This activity only occurs if Customer
elects to opt in to the Speech-to-Text data
logging program. See
the Speech-to-Text Data Logging page for
more information.
Entity name
Relevant Google Cloud Platform
Service(s)
Applicable Cloud
Region(s)
Activity
Country where processing is
performed
Registered address
Country of registration
Company number
Parent company
Accenture International Limited
Firebase Services, Firestore
All
Technical Support
Philippines and United States of America
1 Grand Canal Square, Grand Canal
Harbour, Dublin 2, D02 P820
Ireland
620139
Accenture plc
Appen Butler Hill Inc.
Speech-to-Text
All
Voice Transcription
Australia and Philippines
12131 113th Ave NE Suite #100 Kirkland,
WA 98034-6944
United States of America
35-2238395 (Tax ID)
Appen Butler Hill Pty Ltd
CallPoint New Europe EAD d/b/a Telus
International Europe
All Google Cloud Platform Services
All
Technical Support
Bulgaria
1000 Sofia, Triaditsa district, 1
Alabin Str., TELUS Tower Bulgaria
Bulgaria
175138361
TELUS International (U.K.) Ltd.
Canonical Group Limited
Anthos
All
Technical Support
Canada, Japan, Isle of Man, United
Kingdom, United States of America, Taiwan
5th Floor, Blue Fin Building 110