Processor Policy

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Twilio's Binding Corporate Rules: Processor Policy

Table of Contents

PART I: INTRODUCTION TO THIS PROCESSOR POLICY

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Starting with Why – Why Do We Have This Policy?

Scope of this Processor Policy

Types of personal data within the scope of this Processor Policy

Excluded Products

Our collective responsibility to comply with this Processor Policy

Responsibility towards the Customer

Advisory Services Terms

Management commitment and consequences of non-compliance

Relationship with Twilio's Binding Corporate Rules: Controller Policy

Where will this Processor Policy be made available?

Important terms used in this Processor Policy

How to raise questions or concerns

PART II: OUR OBLIGATIONS

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PART II: OUR OBLIGATIONS

PART III: DELIVERING COMPLIANCE IN PRACTICE

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PART III: DELIVERING COMPLIANCE IN PRACTICE

PART IV: Third Party Beneficiary Rights

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PART IV: Third Party Beneficiary Rights

PART V: APPENDICIES

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Appendix 1

Appendix 2

Appendix 3

Appendix 4

Appendix 5

Appendix 6

Appendix 7

Appendix 8

Appendix 9

Appendix 10

PART I: INTRODUCTION TO THIS PROCESSOR POLICY**

This Binding Corporate Rules: Processor Policy (“Processor Policy”) establishes Twilio’s approach to compliance with applicable data protection laws (and, in particular, European laws) when processing personal data on behalf of a third party controller