Transparency report
Transparency Report
As part of Atlassian’s commitment to earning and maintaining our customers’ trust, we publish an annual Transparency Report with information about government requests for users’ data as well as government requests to remove content or suspend user accounts.
To protect our customers’ rights, we carefully review requests to ensure that they comply with the law and are within the powers of the requesting authority or law enforcement official.
Atlassian responds to government requests in accordance with our Privacy Policy, Customer Agreement, Acceptable Use Policy, and any applicable Product-Specific Terms. We also provide additional information about our policies and procedures for responding to requests for user data in our Guidelines for Law Enforcement. In responding to any government request (whether a request for user data or a request to remove content/suspend user accounts), Atlassian follows these guiding principles:
- Requesting parties should first attempt to obtain the information directly from the customer or user(s) at issue. If the requesting party comes to Atlassian for user data, unless prohibited by law, we will notify the customer (so that customer has an opportunity to challenge the legal process) in accordance with our user notice policy.
- Atlassian will scrutinize every request for legal validity, and if required to comply by disclosing user data, we will respond in accordance with applicable law (including the federal Stored Communications Act), and will respond as narrowly as possible to the specific request.
- Atlassian will continue to advocate for reforms that allow us to provide more transparency to our customers.
Period for Transparency Report is January 1 through December 31
for the applicable year
US Government Requests for User Data
Note: The 2017 and later reports include requests for Trello user data. Reports prior to 2017 do not include requests for Trello user data.
Atlassian’s Responses to US Government Requests for User Data
Year
Response
Number of responses
2025 Produced Some User Content
13 Produced Non-User Content Data Only
16 No Responsive Data to Produce
5 Objected to Request and No Data Disclosed
2 2024 Produced Some User Content
3 Produced Non-User Content Data Only
14 No Responsive Data to Produce
4 Objected to Request and No Data Disclosed
5 2023 Produced Some User Content
2 Produced Non-User Content Data Only
18 No Responsive Data to Produce
3 Objected to Request and No Data Disclosed
5 2022 Produced Some User Content
2 Produced Non-User Content Data Only
15 No Responsive Data to Produce
5 Objected to Request and No Data Disclosed
1 2021 Produced Some User Content
4 Produced Non-User Content Data Only
13 No Responsive Data to Produce
4 Objected to Request and No Data Disclosed
0 2020 Produced Some User Content
2 Produced Non-User Content Data Only
6 No Responsive Data to Produce
3 Objected to Request and No Data Enclosed
1 2019 Produced Some User Content
1 Produced Non-User Content Data Only
12 No Responsive Data to Produce
2 Objected to Request and No Data Enclosed
0 2018 Produced Some User Content
3 Produced Non-User Content Data Only
7 No Responsive Data to Produce
1 Objected to Request and No Data Enclosed
0 2017 Produced Some User Content
4 Produced Non-User Content Data Only
8 No Responsive Data to Produce
1 Objected to Request and No Data Enclosed
0 2016 Produced Some User Content