Transparency Report

Transparency report

# Transparency Report
As part of Atlassian’s commitment to earning and maintaining our customers’ trust, we publish an annual Transparency Report with information about government requests for users’ data as well as government requests to remove content or suspend user accounts.

To protect our customers’ rights, we carefully review requests to ensure that they comply with the law and are within the powers of the requesting authority or law enforcement official.

Atlassian responds to government requests in accordance with our Privacy Policy, Customer Agreement, Acceptable Use Policy, and any applicable Product-Specific Terms. We also provide additional information about our policies and procedures for responding to requests for user data in our Guidelines for Law Enforcement. In responding to any government request (whether a request for user data or a request to remove content/suspend user accounts), Atlassian follows these guiding principles:

- Requesting parties should first attempt to obtain the information directly from the customer or user(s) at issue. If the requesting party comes to Atlassian for user data, unless prohibited by law, we will notify the customer (so that customer has an opportunity to challenge the legal process) in accordance with our user notice policy.
- Atlassian will scrutinize every request for legal validity, and if required to comply by disclosing user data, we will respond in accordance with applicable law (including the federal Stored Communications Act), and will respond as narrowly as possible to the specific request.
- Atlassian will continue to advocate for reforms that allow us to provide more transparency to our customers.

#### Period for Transparency Report is January 1 through December 31
for the applicable year

### US Government Requests for User Data

Note: The 2017 and later reports include requests for Trello user data. Reports prior to 2017 do not include requests for Trello user data.

### Atlassian’s Responses to US Government Requests for User Data

##### Year

##### Response

##### Number of responses
2025 Produced Some User Content

13 Produced Non-User Content Data Only

16 No Responsive Data to Produce

5 Objected to Request and No Data Disclosed

2 2024 Produced Some User Content

3 Produced Non-User Content Data Only

14 No Responsive Data to Produce

4 Objected to Request and No Data Disclosed

5 2023 Produced Some User Content

2 Produced Non-User Content Data Only

18 No Responsive Data to Produce

3 Objected to Request and No Data Disclosed

5 2022 Produced Some User Content

2 Produced Non-User Content Data Only

15 No Responsive Data to Produce

5 Objected to Request and No Data Disclosed

1 2021 Produced Some User Content

4 Produced Non-User Content Data Only

13 No Responsive Data to Produce

4 Objected to Request and No Data Disclosed

0 2020 Produced Some User Content

2 Produced Non-User Content Data Only

6 No Responsive Data to Produce

3 Objected to Request and No Data Enclosed

1 2019 Produced Some User Content

1 Produced Non-User Content Data Only

12 No Responsive Data to Produce

2 Objected to Request and No Data Enclosed

0 2018 Produced Some User Content

3 Produced Non-User Content Data Only

7 No Responsive Data to Produce

1 Objected to Request and No Data Enclosed

0 2017 Produced Some User Content

4 Produced Non-User Content Data Only

8 No Responsive Data to Produce

1 Objected to Request and No Data Enclosed

0 2016 Produced Some User Content

1 Produced Non-User Content Data Only

0 No Responsive Data to Produce

0 Objected to Request and No Data Enclosed

0 2015 Produced Some User Content

0 Produced Non-User Content Data Only

4 No Responsive Data to Produce

0 Objected to Request and No Data Enclosed

0

### Types of US Government Requests for User Data

##### Year

##### Search Warrants

##### Court Orders

##### Subpoenas

##### Emergency Disclosure Requests
2025 15 5 16 0 2024 8 2 16 0 2023 4 6 18 0

### US National Security Requests for User Data

##### Year

##### Number of requests

##### Accounts targeted in requests received
2025 0 0 - 250 2024 0 0 2023 0 0 2022 0 0 2021 0 0 2020 0 0

### International Government Requests for User Data

##### Year

##### Requests received

##### Accounts targeted in requests reveived
2025 25 0 2024 18 3 2023 10 1 2022 3 4 2021 3 2 2020 4 7 2019 2 2 2018 4 4 2017 1 1 2016 1 1 2015 NA NA

### International Governments Making Requests for User Data (Since 2017)

##### County

##### Number of Requests

##### Data Requests Resulting in No Disclosure of User Data

##### Data Requests Resulting in Disclosure of Some User Data
Australia 3 1 2 Austria 1 1 0 Brazil 7 7 0 Canada 1 1 0 Croatia 1 1 0 France 8 8 0 Germany 22 22 0 India 7 7 0 Malta 1 1 0 Netherlands 1 1 0 Poland 1 1 0 Republic of Korea 2 2 0 Romania 1 1 0 Russia 2 2 0 Switzerland 2 2 0 United Kingdom 1 1 0

### Atlassian’s Responses to International Government Requests for User Data

##### Year

##### Response

##### Number of responses
2025 Produced Some User Content

0 Produced Non-User Content Data Only

0 No Responsive Data to Produce

0 Objected to Request and No Data Enclosed

25 2024 Produced Some User Content

1 Produced Non-User Content Data Only

0 No Responsive Data to Produce

0 Objected to Request and No Data Enclosed

19 2023 Produced Some User Content

0 Produced Non-User Content Data Only

1 No Responsive Data to Produce

1 Objected to Request and No Data Enclosed

8 2022 Produced Some User Content

0 Produced Non-User Content Data Only

0 No Responsive Data to Produce

0 Objected to Request and No Data Enclosed

3 2021 Produced Some User Content

0 Produced Non-User Content Data Only

0 No Responsive Data to Produce

0 Objected to Request and No Data Enclosed

3 2020 Produced Some User Content

0 Produced Non-User Content Data Only

1 No Responsive Data to Produce

2 Objected to Request and No Data Enclosed

1 2019 Produced Some User Content

0 Produced Non-User Content Data Only

0 No Responsive Data to Produce

0 Objected to Request and No Data Enclosed

2 2018 Produced Some User Content

0 Produced Non-User Content Data Only

1 No Responsive Data to Produce

0 Objected to Request and No Data Enclosed

3 2017 Produced Some User Content

0 Produced Non-User Content Data Only

0 No Responsive Data to Produce

0 Objected to Request and No Data Enclosed

1 2016 Produced Some User Content

0 Produced Non-User Content Data Only

1 No Responsive Data to Produce

0 Objected to Request and No Data Enclosed

0 2015 Produced Some User Content

NA Produced Non-User Content Data Only

NA No Responsive Data to Produce

NA Objected to Request and No Data Enclosed

NA

### GLOSSARY
- “Accounts affected” reflects the total number of user accounts for which Atlassian disclosed user data or suspended.
- “Accounts targeted” reflects the total number of accounts that were subjects of the total number of legal requests (for example, a single subpoena could request information about two user accounts).
- “National security requests” is a National Security Letter issued under 18 U.S.C. § 2709, any process issued pursuant to the Foreign Intelligence Surveillance Act, 50 U.S.C. § 1801, et seq., or any other classified request for user information issued in the United States.
- “Non-user content data” is subscriber information, such as the name and email address provided when you register for an account, billing information (if applicable), and IP addresses.  This does not include any user-generated content, such as profile pictures or files uploaded by users and stored on Atlassian’s servers.
- “No responsive data” reflects that Atlassian properly responded to a valid legal request, but did not have any responsive records to disclose to law enforcement.
- “Number of requests” reflects the number of times that Atlassian received legal process requesting either user data or account suspension.
- "User Content" is anything that our customers create and store with us, such as free-form text, attachments and images. Responses that result in the production of User Content may also include the production of Non-User Content Data.