Copyright Policy

DMCA Copyright Policy

Last Updated on December 5, 2024DigitalOcean, LLC (“DigitalOcean”) has a simple way to handle copyright issues under the Digital Millennium Copyright Act (“DMCA”). If you think someone is using your content without your permission, follow the steps below to report it. Please use the linked form to issue your DMCA complaint to avoid delays.

How to Report Copyright Infringement

If you think your copyrighted content is being infringed on DigitalOcean, complete the DMCA Form and include the following information:

Identification of the specific copyrighted work claimed to have been infringed including the URL or IP address of the allegedly infringing content.

Contact information about the complaining party, including address, telephone number and e-mail address.

A statement that the complaining party has a good faith belief that the material is not authorized by the copyright owner, its agent, or the law.

A statement made under penalty of perjury that the information provided is accurate and the complaining party is authorized to make the complaint on behalf of the copyright owner.

A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed.

Please use the linked DMCA Form to submit your complaint. Using any other method may delay the process.

What Happens Next

Review: DigitalOcean will check your complaint for completeness and may follow up if additional information is needed. Please note if you do not provide the additional information requested, we may not be able to respond to, or move forward with, your complaint.

Forwarding: If the complaint is valid and involves a DigitalOcean customer, we will send your complaint and contact information to the customer using the content.

Removing the Content: The customer may simply remove the content once they receive the complaint. If they do so, DigitalOcean will consider the DMCA complaint resolved. If the customer does not remove the content, then DigitalOcean may disable the entire server used by the customer to host the content.

A few additional points to remember: (1) please make sure you are the copyright owner or have permission to act on their behalf before you submit your complaint; (2) understand that submitting false claims can have consequences; and (3) DigitalOcean does not decide whether the content is in fact infringing; that is up to the copyright owner and the person using the content. In other words, DigitalOcean does not assess whether there is, in fact, a copyright violation; instead, we rely on the customer to issue a counter-notice if they believe they have the rights to continue using the content at issue.

Repeat Infringer Policy

DigitalOcean may terminate accounts of users who repeatedly infringe copyrights.

Information for DigitalOcean Customers

DigitalOcean will forward any DMCA complaints to customers for review. If you are a customer and receive notice of a DMCA complaint made against you, you have the following options:

Remove the Content: If you do not have the rights to use the content described in the DMCA complaint, please remove the content immediately. If you remove the content, the DMCA complaint is considered resolved.

Issue a Counter-notice: If you believe you have the rights to use the content, you may issue a counter-notice. While the counter-notice process is ongoing, you will need to remove the disputed content from your server. More information about counter-notices is available here.