Privacy Policy
Last Updated on October 13, 2026
This Privacy Policy describes how DigitalOcean, LLC and its affiliates (“DigitalOcean,” “we,” “our” or “us”) collect, use, and share Personal Information (including “Personal Data,” as those terms are defined under applicable law) in connection with your use of our websites (including www.digitalocean.com, www.cloudways.com, and related domains and websites), services, and applications (collectively, the “Services”). This Privacy Policy (the “Privacy Policy”) does not apply to information or content our customers may process when using our Services.
If you are looking for California-specific information, check out our CCPA Privacy Notice as well, which is incorporated into this Privacy Policy.
We may collect and receive information about users of our Services (“users,” “you,” or “your”) from various sources, including: (i) information you provide through your user account on the Services (your “Account”) if you register for the Services; (ii) your use of the Services; and (iii) from third-party websites, services, and partners.
We recommend that you read this Privacy Policy in full, including the Additional Disclosures referenced at the bottom of this document, to ensure you are fully informed. If you have any questions about this Privacy Policy or DigitalOcean’s data collection, use, and disclosure practices, please contact us at privacy@digitalocean.com.
- Personal Information We Collect
We collect Personal Information about you as follows:
Personal Information You Provide: We collect Personal Information when you register for an Account to use our Services or communicate with us as follows
I. Account Registration. When you register for an Account, we may ask for your contact information, including your name, company name, address and/or your city and country of residence and postal code, email address, payment method information including your PayPal ID and transaction information, business information, a profile image in connection with use of certain of our Services if you choose to provide one, and telephone number. If you choose to refer a friend to our Services, we may also collect your friend’s email address so that we may send them a referral or promotional code to sign up for our Services.
II. Payment Information. When you add your financial account information to your Account, that information is directed to our third-party payment processors. We do not store your financial account information on our systems; however, we have access to, and may retain, subscriber information we receive from through our third-party payment processors.
III. User Content. When you use our Services, we collect Personal Information that is included in the input, file uploads, or feedback that you provide our Services. For example, our “Community” feature allows you to publicly post content on our Services. By registering for our Community, you agree that your profile information and the content you post may be viewed and used by other users and third parties we do not control.
IV. Communication Information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
V. Other Information You Provide. We collect other information that you may provide to us such as when you participate in events, surveys, research activities, or information you provide to establish your identity.