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Google Cloud Platform

Subprocessors

Last modified: August 16, 2023

This is not the current version of this document and is provided for archival purposes. View the current version

Google and its affiliates engage the third-party entities in the table below to perform limited activities in connection with the Google Cloud Platform Services. The table shows what activity each entity performs and indicates if an entity is only relevant to a specific Service or Region. More information about each activity is provided directly below. This explains the limited processing of Customer Data the entity is authorized to perform.

Data Labeling: Human labelers apply labels to datasets submitted by Customer based on instructions provided by Customer. See the

AI Platform Data Labeling Service page,

Document AI Service page ,

Human-in-the-Loop AI Service page ,

Vertex AI data labeling page

and

Vertex AI Vision Service page

,

Generative AI App Builder Service page

for more information.

Technical Support: Customer-initiated technical support:

in the case of Apigee as described in the

Apigee Technical Support Services Guidelines . The Subprocessor only has access to Customer Data if access is enabled in the Admin Console. See the

Trace Overview page

for more information.

in the case of all other Google Cloud Platform Services as described in the

Google Cloud Platform Technical Support Service Guidelines . The Subprocessor does not have access to Customer Data stored or processed by the Services. The Subprocessor only has access to Customer Data if Customer explicitly elects to share Customer Data in the course of a support case (e.g. screenshots).

Voice Transcription: Human transcribers label and transcribe audio recordings. This activity only occurs if Customer elects to opt in to the Speech-to-Text data logging program. See the

Speech-to-Text Data Logging page

for more information.

Managing Hosting Environment: Monitoring, troubleshooting and ongoing management of the hosting environment that stores Customer Data. Subprocessor personnel do not require access to Customer Data to perform this activity. See the

Bare Metal Solution overview page

for more information.

Entity name Relevant Google Cloud Platform Service(s) Applicable Cloud Region(s) Activity Country where processing is performed Registered address Country of registration Company number Parent company

Accenture International Limited Firebase Services, Firestore All Technical Support Philippines and United States of America

1 Grand Canal Square, Grand Canal Harbour, Dublin 2, D02 P820

Ireland 620139 Accenture plc

Appen Butler Hill Inc. Speech-to-Text All Voice Transcription Australia and Philippines 12131 113th Ave NE Suite #100 Kirkland, WA 98034-6944 United States of America 35-2238395 (Tax ID) Appen Butler Hill Pty Ltd

Atos IT Solutions and Services, Inc

Bare Metal Solution

Brazil, Canada, Germany, Japan, The Netherlands, Singapore, South Korea, Switzerland, United Kingdom, United States of America

Managing Hosting Environment, Technical Support

Brazil, Canada, Germany, Japan, The Netherlands, Singapore, South Korea, Switzerland, United Kingdom, United States of America

4851 Regent Boulevard, Irving, TX 75063

United States of America

13-3715291

Atos International, B.V.

CallPoint New Europe EAD d/b/a Telus International Europe

All Google Cloud Platform Services

Speech-to-Text

All

Technical Support

Voice Transcription

Bulgaria

1000 Sofia, Triaditsa district, 1 Alabin Str., TELUS Tower Bulgaria

Bulgaria 175138361 TELUS International (U.K.) Ltd.

Canonical Group Limited Anthos All Technical Support Brazil, Canada, Japan, Isle of Man, Taiwan, United Kingdom, United States of America 5 New Street Square, London, EC4A 3TW United Kingdom 06870835 Canonical Limited

Cognizant Worldwide Limited

All Google Cloud Platform Services

Talent Solution, Retail Search, Generative AI App Builder

All

Technical Support

Data Labeling

Argentina, India and Ireland

India

280 Bishopsgate, Liverpool Street, London, EC2M 4AG United Kingdom 7195160 Cognizant Technology Solutions Corporation

CData Software, Inc. Apigee, Application Integration, Integration Connectors All Technical Support India and United States of America 101 Europa Drive, Suite 110 Chapel Hill, NC 27517 United States of America 47-1860136 (Tax ID) N/A

EPAM Systems, Inc. All Google Cloud Platform Services All Technical Support Australia, Mexico, Poland, Switzerland and United States of America 41 University Dr #202, Newtown, PA 18940 United States of America 3604150 N/A

EPAM Systems Japan G.K. All Google Cloud Platform Services All Technical Support Japan Roppongi Denki Building 7F, 6-1-20 Roppongi, Minato-Ku, Tokyo 106-0032 Japan Japan 0104-03-018863 EPAM Systems, Inc.

Fishtech Group LLC

User Protection Services

All

Technical Support

United States of America

13333 Holmes Road, Kansas City, MO, 64145

United States of America

47-4959203

N/A

GlobalLogic Technologies Private Limited (formerly listed as GlobalLogic Technologies Limited) AI Platform Data Labeling, Human-in-the-Loop AI, Vertex AI Vision, Vertex AI Platform, Generative AI App Builder All Data Labeling India 6th floor, Block 1, DLF Cyber city, Hyderabad, Telangana 500019, India India U72200TG2006PTC067980 GlobalLogic Inc.

GlobalLogic Inc. AI Platform Data Labeling, Human-in-the-Loop AI, Vertex AI Vision, Vertex AI Platform All Data Labeling Poland and United States of America 1741 Technology Drive, Suite 400, San Jose, CA 95110 United States of America 54-1986789 (Tax ID) GlobalLogic Holdings Inc.

HCL America Inc.

Transfer Appliance, Google Distributed Cloud Edge Appliance, Bare Metal Solution

All

Technical Support

Mexico, Poland and United States of America

330 Potrero Avenue Sunnyvale, California, 94085-4113 United States of America 77-0205035 (Tax ID) HCL Technologies Limited

Infosys Limited All Google Cloud Platform Services All Technical Support India, Japan, Mexico and United States of America 2400 N Glenville Dr Suite C150 Richardson TX 75082 United States United States of America 58-1760235 (Tax ID) Infosys Limited

LXT AI Inc. Speech-to-Text All Voice Transcription

Canada, India

4312 Village Centre Court, Mississauga, Ontario, Canada, L4Z 1S2 Canada 892607-7 LXT AI GLOBAL

NetApp, Inc.

NetApp Volumes

All

Technical Support

Iceland, India, United States of America

3060 Olsen Drive San Jose, CA 95128 United States

United States of America

77-0307520 (Tax ID)

N/A

Persistent Systems, Inc. Google Cloud Backup and DR All Technical Support India and United States of America 2055 Laurelwood Rd Ste 210 Santa Clara CA-95054

United States of America C2362913 Persistent Systems Limited

Productive Playhouse, Inc. Speech-to-Text All Voice Transcription India, Thailand and United States of America

25231 Paseo de Alicia, Suite 205, Laguna Hills, CA 92653 United States of America C3185390 N/A

PVP Inc All Google Cloud Platform Services All Technical Support Japan Shibadaimon 1F, 2-1-16.Shibadaimon, Minato-ku, Tokyo, 105-0012, Japan Japan 0118-01-025525 N/A

Sigma.AI SLU Speech-to-Text All Voice Transcription Spain Avenida de Burgos, 114; First floor; 28050 - Madrid Spain B85405702 (Tax ID) Sigma AI Group LLC

Simba Technologies Incorporated BigQuery All Technical Support Canada 938 West 8th Ave, Vancouver, BC, V5Z 1E5 Canada BC1085262 insightsoftware, LLC.

Taos Mountain LLC, an IBM Company (formerly listed as Taos Mountain, LLC) Transfer Appliance, Google Distributed Cloud Edge Appliance, Bare Metal Solution All Technical Support United States of America 121 Daggett Dr., San Jose, CA, 95134 United States of America 77-0441371 (Tax ID) IBM Corp.

Tata Consultancy Services Limited Document AI, Document AI Warehouse All Technical Support, Data Labeling United States of America, Canada, India, Mexico

379 Thornall Street, 4th Floor, Edison, NJ 08837

United States of America 98-0429806 Tata Consultancy Services Limited

Teleperformance Global Services Private Limited

AI Platform Data Labeling, Generative AI App Builder All Data Labeling India Teleperformance Towers, Plot CST No. 1406 - A / 28, Mindspace, Goregaon (West), Mumbai – 400104, Maharashtra, India. India U72900MH2001PTC232120 Dutch Contact Centers (DCC) B.V.

TELUS International AI Inc. (formerly listed as Lionbridge Global Sourcing Solutions, Inc. Speech-to-Text All Voice Transcription Finland, India and Ireland 2251 South Decatur Boulevard, Las Vegas, NV 89102 United States of America 26-3123158(Tax ID) TELUS International AI Acquisition Inc.

Telus International (CDA) Inc. All Google Cloud Platform Services All Technical Support Canada 7th Floor, 510 West Georgia Street, Vancouver, BC V6B 0M3 Canada BC1059858 TELUS Communications Inc.

TELUS International Services Limited

All Google Cloud Platform Services

All

Technical Support

El Salvador, Guatemala and the Philippines

Voxpro House, Point Village, East Wall Road, Dublin 1, Ireland

Ireland 669282

TELUS International (Cda) Inc.

UJET, Inc. CCAI Platform All Technical Support United States of America 201 3rd Street, Suite 950 San Francisco, CA 94103 United States of America 5783007

N/A

Webhelp Holding Germany GmbH All Google Cloud Platform Services All Technical Support Israel, Japan, Romania, Spain, Peru and United States of America Tullnaustrasse 20, 90402, Nuremberg Germany HRB 37006 Webhelp SAS

Webhelp Malaysia Sdn. Bhd (formerly listed as Sellbytel Services Malaysia Sdn. Bhd.)

All Google Cloud Platform Services

All Technical Support Malaysia Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak Exchange 55188, Kuala Lumpur, Malaysia. Malaysia 976878-T Webhelp Holding Germany GmbH

Affiliates of Third-Party Subprocessors

Accenture International Limited Affiliates

Entity name Relevant Google Cloud Platform Service(s) Applicable Cloud Region(s) Activity Country where processing is performed Registered address Country of registration Company number Parent company

Accenture, Inc. Firebase Services, Firestore All Technical Support Philippines 7th Floor, Robinsons Cybergate 1, Pioneer St., Mandaluyong City Philippines ASO91-199207 Accenture plc

Accenture LLP Firebase Services, Firestore All Technical Support United States of America 350 S. Northwest Highway, #300, Park Ridge, Cook, IL, 60068 United States of America 000-622 Accenture plc

Appen Butler Hill Inc. Affiliates

Entity name Relevant Google Cloud Platform Service(s) Applicable Cloud Region(s) Activity Country where processing is performed Registered address Country of registration Company number Parent company

Appen Butler Hill Pty Ltd Speech-to-Text All Voice Transcription Australia 9 Help St, Chatswood NSW 2067 Australia Australia 088 829 556 Appen Limited

Appen Services Philippines Speech-to-Text All Voice Transcription Philippines BPO Tower One Suntech iPark Advincula Ave., Lancaster New City Alapan II-B Imus City, Cavite 4103, Philippines Philippines FS201729470 Appen Butler Hill Pty Ltd

Atos IT Solutions and Services, Inc Affiliates

Entity name Relevant Google Cloud Platform Service(s) Applicable Cloud Region(s) Activity Country where processing is performed Registered address Country of registration Company number Parent company

BULL LTDA – LE 960833

Bare Metal Solution

Brazil

Managing Hosting Environment, Technical Support

Brazil

Avenida das Nações Unidas, 12901, Torre Norte 19° - Brooklin Novo - São Paulo - SP, CEP: 04578-910 – Brasil

Brazil

CNPJ : 21.649.280/0001-33

Atos International, B.V.

Atos Inc.

Bare Metal Solution

Canada

Managing Hosting Environment, Technical Support

Canada

3 Church Street City, Suite 600-603, Toronto, Ontario, Canada M5E 1A

Canada

818558058RT0001

Atos International, B.V.

Atos Information Technology GmbH

Bare Metal Solution

Germany

Managing Hosting Environment, Technical Support

Germany

Otto-Hahn-Ring 6, 81739 München

Germany

DE147861238

N/A

Atos KK

Bare Metal Solution

Japan

Managing Hosting Environment, Technical Support

Japan

6F DaisanToranomon Denki Building 1-2-20 Minato-ku Tokyo

Japan

7011101037171

Eviden (Singapore) Pte Ltd

ATOS NEDERLAND BV

Bare Metal Solution

The Netherlands

Managing Hosting Environment, Technical Support

The Netherlands

Burgemeester Rijnderslaan 30, 1185 MC Amstelveen

The Netherlands

NL8049.05.587.B01

Atos International, B.V.

Atos Information Technology (SG) Pte Ltd

Bare Metal Solution

Singapore

Managing Hosting Environment, Technical Support

Singapore

988 TOA PAYOH NORTH #08-01, Singapore , 319002

Singapore

M2-0052033-5

Atos International, B.V.

Atos Information Technology (SG) Pte Ltd (Korea Branch)

Bare Metal Solution

South Korea

Managing Hosting Environment, Technical Support

South Korea

#904, 9th Floor, 94 Sambong-ro, Jongno-gu Seoul 03158, Korea

South Korea

104-84-08925

Atos Information Technology (SG) Pte Ltd

Atos AG

Bare Metal Solution

Switzerland

Managing Hosting Environment, Technical Support

Switzerland

Freilagerstrasse 28, 8047 Zürich Switzerland

Switzerland

CHE-106.105.537 MWST

Atos International, B.V.

Atos IT Services UK Ltd

Bare Metal Solution

United Kingdom

Managing Hosting Environment, Technical Support

United Kingdom

Second Floor Mid City Place, London, 71 High Holborn, WC1V 6EA

United Kingdom

GB232327983

N/A

Canonical Group Limited Affiliates****

Entity name Relevant Google Cloud Platform Service(s) Applicable Cloud Region(s) Activity Country where processing is performed Registered address Country of registration Company number Parent company

Canonical Holdings Limited Anthos All Technical Support Isle of Man 12-14 Finch Road, Douglas, IM1 2PT, Isle of Man

Isle of Man 014840V Canonical Group Limited

Canonical Limited Anthos All Technical Support Isle of Man 12-14 Finch Road, Douglas, IM1 2PT, Isle of Man

Isle of Man 014839V Canonical Holdings Limited

Canonical Services Limited Anthos All Technical Support Isle of Man 12-14 Finch Road, Douglas, IM1 2PT, Isle of Man

Isle of Man 003719V Canonical Holdings Limited

Canonical UK Limited Anthos All Technical Support United Kingdom 5th Floor, Blue Fin Building 110 Southwark Street London SE1 0SU United Kingdom United Kingdom 05055134 Canonical Group Limited

Canonical USA Inc. Anthos All Technical Support United States of America 9 E. Loockerman Street, Suite 311, Dover, DE 19901 United States of America 26-1194348 (Tax ID) Canonical Group Limited

Canonical Group Limited Taiwan Anthos All Technical Support Taiwan Room D, 46F, No. 7, Xin Yi Rd., Sec.5, Taipei 101, 11049 Taiwan Taiwan 24798961 Canonical Group Limited

Canonical Japan KK Anthos All Technical Support Japan c/o Mazars Japan K.K., ATT New Tower 11F, 2-11-7, Akasaka, Minato-ku, Tokyo, Japan Japan 2010401125558 Canonical Group Limited

Canonical Canada Ltd Anthos All Technical Support Canada 1000 De la Gauchetière Street West, Suite 2500, Montreal, Quebec H3B 0A2 Canada 1166351081 Canonical Group Limited

Canonical Brasil Serviços de Software Ltda. Anthos All Technical Support Brazil Avenida Marquês de São Vicente, 230, Conjunto 1218, sala 05, Barra Funda, Zip Code 01139-000 São Paulo Brazil CNPJ: 39.993.703/0001-01

Canonical Group Limited

CData Software Inc. Affiliate

Entity name

Relevant Google Cloud Platform Service(s)

Applicable Cloud Region(s)

Activity

Country where processing is performed

Registered address

** Country of registration**

**Company number **

Parent company

CData Software India Private Limited

Apigee, Application Integration, Integration Connectors

All

Technical Support

India

A09, Pride Crosswinds, Pride Vatika Layout, Bukkasagara Village, Bannerghatta Post, Bangalore, Karnataka, India, 560083

India

U72900KA2020PTC142412

CData Software, Inc.

Cognizant Worldwide Limited Affiliates

Entity name Relevant Google Cloud Platform Service(s) Applicable Cloud Region(s) Activity Country where processing is performed Registered address Country of registration Company number Parent company

Cognizant Technology Solutions Argentina S.R.L.

All Google Cloud Platform Services All Technical Support Argentina Tucumán 3720, C1189 AAV, Buenos Aires, Argentina

Argentina 1780740 Cognizant Technology Solutions Corporation

Cognizant Technology Solutions India Private Limited

All Google Cloud Platform Services

Talent Solution, Retail Search, Generative AI App Builder

All

Technical Support

Data Labeling

India No. 5/535, Old Mahabalipuram Road, Okkiyam Thoraipakkam Chennai - 600 097, Tamil Nadu India U72300TN1994PTC026590 Cognizant Technology Solutions Corporation

Cognizant Technology Solutions Ireland Limited

All Google Cloud Platform Services All Technical Support Ireland 39/40 Upper Mount Street, Dublin 2, Ireland Ireland 358105 Cognizant Technology Solutions Corporation

EPAM Systems, Inc. Affiliates

Entity name Relevant Google Cloud Platform Service(s) Applicable Cloud Region(s) Activity Country where processing is performed Registered address Country of registration Company number Parent company

EPAM Systems (Australia) Pty Ltd All Google Cloud Platform Services All Technical Support Australia Level 19, 68 Pitt Street, Sydney, NSW, 2000, Australia Australia 166668293 EPAM Systems, Inc.

EPAM Systems Mexico S. de R.L. de C.V. All Google Cloud Platform Services All Technical Support Mexico Av. Americas 1254, 20th and 21st floors, Country Club, Guadalajara, Jalisco, Mexico 44610 Mexico ESM1503137K9 (Tax ID) EPAM Systems, Inc.

EPAM Systems (Poland) sp. z o.o. All Google Cloud Platform Services All Technical Support Poland ul. Opolska 114, Kraków, MAL 31-323, Poland Poland KRS 0000390124 EPAM Systems, Inc.

EPAM Systems (Switzerland) GmbH All Google Cloud Platform Services All Technical Support Switzerland Boulevard Lilienthal 2, Glattpark (Opfikon) 8152, Switzerland Switzerland CHE-114.898.319 EPAM Systems, Inc.

GlobalLogic Inc. Affiliates

Entity name Relevant Google Cloud Platform Service(s) Applicable Cloud Region(s) Activity Country where processing is performed Registered address Country of registration Company number Parent company

GlobalLogic Poland Sp z o.o. AI Platform Data Labeling, Human-in-the-Loop AI, Vertex AI Vision, Vertex AI Platform All Data Labeling Poland Strzegomska 48A, 53-611,Wroclaw,Poland Poland PL894-29-24-978 (Tax ID) GlobalLogic Inc.

HCL America Inc. Affiliate

Entity name Relevant Google Cloud Platform Service(s) Applicable Cloud Region(s) Activity Country where processing is performed Registered address Country of registration Company number Parent company

HCL Poland SP. Z.o.o. Transfer Appliance, Google Distributed Cloud Edge Appliance, Bare Metal Solution All Technical Support Poland Opolska Street no. 112, Krakow, Poland Poland 6762347188 (Tax ID) HCL Technologies Austria GmbH

HCL TECHNOLOGIES MÉXICO S. DE R.L. DE C.V. Transfer Appliance, Google Distributed Cloud Edge Appliance All Technical Support Mexico Boulevard Puerta de Hierro 5153, Piso 25, Fracc. Puerta de Hierro, C.P. 45116, Zapopan, Jalisco, México Mexico HTM081021S51 HCL Technologies Limited

Infosys Limited Affiliates

Entity name Relevant Service(s) Applicable Cloud Region(s) Activity Country where processing is performed Registered address Country of registration Company number Parent company

Infosys Limited All Google Cloud Platform Services All Technical Support Japan 1-6-3 Roppongi, Minato-ku, Tokyo 106-0032 Izumi Garden Wing Japan 470015006268 Infosys Limited

Infosys Limited All Google Cloud Platform Services All Technical Support India 44, Infosys Avenue Electronics City, Hosur Road, Bengaluru 560 100, India India AAACI4798L Infosys Limited

Infosys Technologies S. de R. L. de C. V All Google Cloud Platform Services All Technical Support Mexico

Boulevard Díaz Ordaz # 130, Corporativo Santa María Piso 18

Monterrey, Nuevo León,C.P. 64650, México

Mexico ITE0706203X7 (Tax ID) Infosys Limited

LXT AI Inc. Affiliates

Entity name

Relevant Service(s)

Applicable Cloud Region(s)

Activity

Country where processing is performed

Registered address

** Country of registration**

**Company number **

Parent company

LXT AI India Private Limited

Speech-to-Text

All

Voice Transcription

India

F-12, THIRD FLOOR, JAGATPURI, PARWANA ROAD, Shahdara, Shahdara, Shahdara-110051, Delhi

India

U62013DL2023FTC414350

LXT USA, Inc.

NetApp, Inc. Affiliates

Entity name

Relevant Service(s)

Applicable Cloud Region(s)

Activity

Country where processing is performed

Registered address

** Country of registration**

**Company number **

Parent company

NetApp Iceland ehf

NetApp Volumes

All

Technical Support

Iceland

Kringlan 5, 103 Reykjavik, Iceland

Iceland

580210-0900

NetApp, Inc.

NetApp India Private Limited

NetApp Volumes

All

Technical Support

India

NetApp Bangalore Campus ITPL Main Road, Hoodi, Bengaluru 560048 India

India

U72200KA2000PTC03230

NetApp, Inc.

Persistent Systems, Inc.** Affiliate**

Entity name

Relevant Service(s)

Applicable Cloud Region(s)

Activity

Country where processing is performed

Registered address

** Country of registration**

**Company number **

Parent company

Persistent Systems Limited

Google Cloud Backup and DR

All

Technical Support

India

Bhageerath, 402 E Senapati Bapat Road Pune-411016 Maharashtra, India.

India

U72300MH1990PLC056696

N/A

Productive Playhouse, Inc.** Affiliates**

Entity name

Relevant Google Cloud Platform Service(s)

Applicable Cloud Region(s)

Activity

Country where processing is performed

Registered address

** Country of registration**

**Company number **

Parent company

Productive Playhouse India Private Limited

Speech-to-Text

All

Voice Transcription

India

274/4, Anna Private Industrial Estate, Vilankurichi Road, Coimbatore, Tamil Nadu 641035

India

U80902TZ2021FTC037635

Productive Playhouse Inc.

Productive Playhouse (Thailand) Ltd.

Speech-to-Text

All

Voice Transcription

Thailand

281/19-23 NST One Building, Silom Rd. Bang Rak, Bangkok 10500

Thailand

0105564141856

Productive Playhouse Inc.

Sigma.AI SLU Affiliate

Entity name

Relevant Google Cloud Platform Service(s)

Applicable Cloud Region(s)

Activity

Country where processing is performed

Registered address

** Country of registration**

**Company number **

Parent company

Sigma.AI Data Ltd.

Speech-to-Text

All

Voice Transcription

United Kingdom

26-28 Hammersmith Grove, W6 7HA, London, Greater London (UK)

United Kingdom

14202863

Sigma AI Group LLC

Tata Consultancy Services Limited Affiliates

Entity name

Relevant Google Cloud Platform Service(s)

Applicable Cloud Region(s)

Activity

Country where processing is performed

Registered address

** Country of registration**

**Company number **

Parent company

Tata Consultancy Services Canada Inc

Document AI, Document AI Warehouse

All

Technical Support, Data Labeling

Canada

400 University Avenue, 25th Floor, Toronto, Ontario M5G 1S5, Canada

Canada

767594-1

Tata Consultancy Services Limited

Tata Consultancy Services de Mexico SA de CV

Document AI

All

Technical Support, Data Labeling

Mexico

Av. Eugenia 197 piso 6A - Colonia Narvarte Poniente - Mexico City - CP 03020 - Mexico

Mexico

TCS030402UB7 (Tax ID)

Tata Consultancy Services Limited

Tata Consultancy Services Limited

Document AI, Document AI Warehouse

All

Technical Support, Data Labeling

India

9th Floor, Nirmal Building, Nariman Point, Mumbai - 400021

India

L22210MH1995PLC084781

N/A

TELUS International AI Inc. Affiliates

Entity name Relevant Google Cloud Platform Service(s) Applicable Cloud Region(s) Activity Country where processing is performed Registered address Country of registration Company number Parent company

Lb Ai Finland Oy Speech-to-Text All Voice Transcription Finland Visiokatu 1 33720 Tampere, Finland Finland 3170555-6 TELUS International AI Inc.

Xavient Infotech Private Limited Speech-to-Text All Voice Transcription India 514 DLF Towers B Jasola New Delhi South Delhi – Delhi 110025, India India U72300DL2010PTC197821 TELUS International AI Inc.

Voxpro Limited

Speech-to-Text

All

Voice Transcription

Ireland

Voxpro House, Unit 6 Riverview Business Park, Blackrock, Co Cork

Ireland

390162

TELUS International Ireland Outsourcing Services Limited

TELUS International Services Limited Affiliates

Entity name Relevant Google Cloud Platform Service(s) Applicable Cloud Region(s) Activity Country where processing is performed Registered address Country of registration Company number Parent company

TELUS International Philippines, Inc. All Google Cloud Platform Services All Technical Support Philippines 31. Floor Discovery Centre, 25 ADB Ave. Ortigas Center, Pasig City, Philippines Philippines A200105382 Ambergris Solutions, Inc.

Transactel El Salvador, S.A. de C.V. All Google Cloud Platform Services All Technical Support El Salvador Calle Chiltiupan y 17 Avenida Norte; Torre Transactel; Plaza Merliot; La Libertad; Santa Tecla; El Salvador El Salvador 0614-310506-103-7 (Tax ID) TELUS International Services Limited

Transactel, Sociedad Anonima All Google Cloud Platform Services All Technical Support Guatemala 18 calle 25-86 zona 10 Edificio Torre Pradera nivel 2. Guatemala, Guatemala Guatemala 4017225-2 (Tax ID) TELUS International Services Limited

Webhelp Holding Germany GmbH Affiliates

Entity name Relevant Google Cloud Platform Service(s) Applicable Cloud Region(s) Activity Country where processing is performed Registered address Country of registration Company number Parent company

Webhelp Israel LTD All Google Cloud Platform Services All Technical Support Israel Herzog Tower, 6 Yitzhak Sadeh St., Tel Aviv 6777506, Israel Israel 516485745 Webhelp SAS

Webhelp Japan KK All Google Cloud Platform Services All Technical Support Japan Tokyo Building Club, 11F, 3-2-6 Kasumigaseki, Chiyudo-ku, Tokyo Japan 0100-01-207779 Webhelp SAS

Webhelp SAC Peru All Google Cloud Platform Services All Technical Support Peru Calle Santa Inés 115, Urbanización Industrial Santa Rosa, distrito Ate, 15023, Perú Peru 20606433329 Webhelp Spain Holding S.l

WEBHELP ROMANIA SRL All Google Cloud Platform Services All Technical Support Romania Str. Dr. Iacob Felix, nr.63-69, et.2, sector 1, București Romania J40/14080/04.09.2006 Webhelp SAS

Webhelp Spain Business Process Outsourcing, S.L.U. (formerly known as SELLBYTEL GROUP S.L.)

All Google Cloud Platform Services All Technical Support Spain Avenida Diagonal 197, 08018 Barcelona Spain B59829382 Webhelp Spain Holding S.l.

Webhelp Americas LLC All Google Cloud Platform Services All Technical Support United States of America 80 SW 8th Street, Suite 2900, Miami, FL 33130

United States of America 83-1454340 (Tax ID) Webhelp USA Group Inc.

Google engages the Google Affiliates in the table below to perform limited activities in connection with the Google Cloud Platform Services. The table shows what activity each entity performs and indicates if an entity is only relevant to a specific Service or Region. More information about each activity is provided directly below. This explains the limited processing of Customer Data the entity is authorized to perform.

Data Center Operations: Operates and maintains the Google data center and equipment that stores Customer Data. Subprocessor personnel do not require access to Customer Data to perform this activity.

Service Maintenance: Software and systems engineering, maintenance and troubleshooting. In the course of performing this activity the Subprocessor may require limited, authorized access to Customer Data e.g. to remediate technical issues.

Technical Support: Customer-initiated technical support:

in the case of Apigee as described in the

Apigee Technical Support Services Guidelines

in the case of all other Google Cloud Platform Services as described in the

Google Cloud Platform Technical Support Service Guidelines

In the course of performing this activity, the Subprocessor may require limited, authorized access to Customer Data to respond to Customer-initiated requests.

The ultimate parent company for all Google Group Subprocessors listed below is Google LLC, which is itself a subsidiary of Alphabet Inc.

Entity name Relevant Google Cloud Platform Service(s) Applicable Cloud Region(s) Activity Country where processing is performed Registered address Country of registration Company number

Google Argentina S.R.L. All Google Cloud Platform Services All

Service Maintenance

Technical Support

Argentina Alicia M. De Justo 350, 2º Floor Dique IV, Puerto Madero Buenos Aires, Argentina, C1107AAH

Argentina IGJ 1766627

Google Australia Pty Ltd. All Google Cloud Platform Services All

Service Maintenance

Technical Support

Australia Tower One - International Towers Sydney Level 46, 100 Barangaroo Avenue Barangaroo, Australia, NSW 2000 Australia 102 417 032

Google Cloud Australia Pty Ltd All Google Cloud Platform Services Australia Data Center Operations Australia Tower One - International Towers Sydney Level 46, 100 Barangaroo Avenue Barangaroo, Australia, NSW 2000 Australia 610 798 466

Google Austria GmbH All Google Cloud Platform Services All

Service Maintenance

Technical Support

Austria Graben 19/9 Vienna, Austria, 1010 Austria FN 265694b

Crystal Computing SRL All Google Cloud Platform Services

Belgium

All

Data Center Operations

Service Maintenance

Technical Support

Belgium Zone Industrielle de Ghlin Baudour Sud Rue de Ghlin 100 Baudour, Belgium, 7331 Belgium 0883.073.944

Google Belgium NV All Google Cloud Platform Services All

Service Maintenance

Technical Support

Belgium Etterbeekstesteenweg 180 Brussels, Belgium, 1040

Belgium 878 065 378

Google Brasil Internet LTDA. All Google Cloud Platform Services All

Service Maintenance

Technical Support

Brazil Avenida Brigadeiro Faria Lima nº 3.477 17º, 18º, 19º e 20º andares Torre Sul Itaim Bibi, São Paulo, Estado de São Paulo, Brazil, Cep 04538-133 Brazil 35.219.399.204

Google Cloud Brasil Computação e Serviços de Dados Ltda. All Google Cloud Platform Services

Brazil

All

Data Center Operations

Service Maintenance

Technical Support

Brazil Avenida Brigadeiro Faria Lima 3729, 4o e 5o andares Itaim Bibi, São Paulo, SP, Brazil, CEP 04538-905 Brazil 35.229.923.517

Google Canada Corporation All Google Cloud Platform Services All

Service Maintenance

Technical Support

Canada 1741 Lower Street, Suite 600 Halifax, CAN_NS, Canada, B3J 0J2 Canada 33336763323461

Google Cloud Canada Corporation All Google Cloud Platform Services

Canada

All

Data Center Operations

Service Maintenance

Technical Support

Canada 1741 Lower Street, Suite 600 Halifax, CAN_NS, Canada, B3J 0J2 Canada 3300181

Google Chile Limitada All Google Cloud Platform Services All

Service Maintenance

Technical Support

Chile Avda. Andres Bello 2711 Suite 1701 Las Condes, Santiago, Chile Chile 76.714.140-8 (Tax ID)

Inversiones y Servicios Dataluna Limitada All Google Cloud Platform Services Chile Data Center Operations Chile Avda. Andres Bello 2711 Suite 1701 Las Condes, Santiago, Chile Chile 76.117.026-0 (Tax ID)

Google Denmark ApS All Google Cloud Platform Services All

Service Maintenance

Technical Support

Denmark Sankt Petri Passage 5, 2 København K, Denmark, 1165 Denmark 28866984

Google Finland Oy All Google Cloud Platform Services All

Service Maintenance

Technical Support

Finland Mannerheimintie 12 B Helsinki, Finland, 00100

Finland 0907346-8

Tuike Finland Oy All Google Cloud Platform Services Finland Data Center Operations Finland Ensontie 1 Hamina, Finland, 49420 Finland 2206071-7

Google Cloud France SARL All Google Cloud Platform Services All

Service Maintenance

Technical Support

France

8 Rue de Londres Paris, France, 75009

France

881 721 583

Google France SARL All Google Cloud Platform Services All

Service Maintenance

Technical Support

France 8 Rue de Londres Paris, France, 75009 France 443 061 841

Tricolore Computing SARL

All Google Cloud Platform Services

France

Data Center Operations

France

8 Rue de Londres Paris, France, 75009

France

881 735 245

Google Germany GmbH All Google Cloud Platform Services All

Service Maintenance

Technical Support

Germany ABC-Strasse 19 Hamburg, Germany, 20354 Germany HRB 86891

Redtec Computing GmbH All Google Cloud Platform Services Germany Data Center Operations Germany ABC-Strasse 19 Hamburg, Germany, 20354 Germany HRB 141935

Allied Trade Holdings Limited All Google Cloud Platform Services Hong Kong Data Center Operations Hong Kong 14th Floor, One Taikoo Place 979 King's Road Quarry Bay Hong Kong, Hong Kong Hong Kong 1432445

GOC Services India Private Limited All Google Cloud Platform Services All

Service Maintenance

Technical Support

India Meenakshi Technova Survey No.116,117,119,128/AA, 129, Road No.2, Financial District, Nanakramguda Serilingampally Mandal Hyderabad (TG), India, 500032 India U72900TG2019FTC129995

Google Cloud India Private Limited All Google Cloud Platform Services

All

Service Maintenance

Technical Support

India

5th Floor, DLF Centre, Block-124 Narindra Place, Sansad Marg New Delhi 110001 India

India U72900DL2016FTC376206

Google India Pvt. Ltd. All Google Cloud Platform Services All

Service Maintenance

Technical Support

India No. 3, RMZ Infinity – Tower E Old Madras Road 4th & 5th Floors Bangalore, India, 560 016

India U72900KA2003PTC033028

Google IT Services India Private Limited All Google Cloud Platform Services

All

Service Maintenance

Technical Support

India

Bagmane Constellation Business Park 11th-12th Floor, Carina-West Tower Bangalore 560048 India

India U72900KA2020FTC131867

Raiden Infotech India Private Limited All Google Cloud Platform Services

India

All

Data Center Operations

Service Maintenance

Technical Support

India

Unit No. 9, Corporate Park II, 9th Floor VN Purav Marg Regus Chembur, Maharashtra Mumbai, India, 400071

India U72502MH2020FTC346777

PT Google Cloud Indonesia All Google Cloud Platform Services

Indonesia

All

Data Center Operations

Service Maintenance

Technical Support

Indonesia 45th Floor, Pacific Century Place SCBD, Lot 10, Jl. Jenderal Sudirman Kavling 52-53 Jakarta, Indonesia Indonesia 8120216211091

Google Cloud EMEA Limited All Google Cloud Platform Services All

Service Maintenance

Technical Support

Ireland 70 Sir John Rogersons Quay Dublin , Ireland, 2

Ireland 660412

Google Ireland Ltd. All Google Cloud Platform Services All

Service Maintenance

Technical Support

Ireland Gordon House, Barrow Street Dublin, Ireland, 4

Ireland 368047

Google Israel Ltd. All Google Cloud Platform Services All

Service Maintenance

Technical Support

Israel Electra Tower 98 Yigal Alon Street Tel Aviv, Israel, 6789141 Israel 513695478

Google Cloud Israel Ltd.

All Google Cloud Platform Services

Israel

Data Center Operations

Israel

Electra Tower 98 Yigal Alon Street Tel Aviv, Israel, 6789141

Israel

516371432

Google Italy S.r.l. All Google Cloud Platform Services All

Service Maintenance

Technical Support

Italy Via Federico Confalonieri 4, 20124, Milan, Italy

Italy 3660670963

Google Cloud Italy S.r.l.

All Google Cloud Platform Services

All

Service Maintenance

Technical Support

Italy

Via Federico Confalonieri 4, 20124, Milan, Italy

Italy

MI- 2590058

Turquoise Computing S.r.l.

All Google Cloud Platform Services

Italy

Data Center Operations

Italy

Via Federico Confalonieri 4, 20124, Milan, Italy

Italy

MI- 2590068

Google Cloud Japan G.K. All Google Cloud Platform Services

Japan

All

Data Center Operations

Service Maintenance

Technical Support

Japan Roppongi Hills Mori Tower, 10-1 Roppongi 6-chome, Minato-ku Tokyo, Japan, 106-6126 Japan 0100-03-022051

Google Japan G.K. All Google Cloud Platform Services All

Service Maintenance

Technical Support

Japan Shibuya Stream, 21-3, Shibuya 3-chome, Shibuya-ku Tokyo, Japan, 150-0002 Japan 0104-01-089234

Google Cloud Arabia Limited All Google Cloud Platform Services

Saudi Arabia

Data Center Operations

Saudi Arabia

Kingdom Centre 28th Floor PO Box 230888 Riyadh Saudi Arabia

Saudi Arabia 1010734675

Google Cloud Korea LLC All Google Cloud Platform Services

South Korea

All

Data Center Operations

Service Maintenance

Technical Support

South Korea 20th Floor Yeoksam-dong Gangnam Finance Center 152 Teheran-ro, Gangnam-gu Seoul, South Korea South Korea 110114 - 0217817

Google Korea, LLC. All Google Cloud Platform Services All

Service Maintenance

Technical Support

South Korea 22nd Floor Gangnam Finance Center 152 Teheran-ro, Gangnam-gu Seoul, Korea, 06236 South Korea 110114-0047545

Google Malaysia Sdn. Bhd. All Google Cloud Platform Services All

Service Maintenance

Technical Support

Malaysia Level 21, Suite 21.01, The Gardens South Tower Mid Valley City, Lingkaran Syed Putra Kuala Lumpur, Malaysia, 59200 Malaysia 822412-M

Google Netherlands B.V. All Google Cloud Platform Services All

Service Maintenance

Technical Support

Netherlands Claude Debussylaan 34, 15th Floor Amsterdam, Netherlands, 1082 MD Netherlands 34198589

Green Box Computing B.V. All Google Cloud Platform Services Netherlands Data Center Operations Netherlands Oostpolder 4 Eemshaven, Netherlands, 9979 XT

Netherlands 58465197

Google New Zealand Limited All Google Cloud Platform Services All

Service Maintenance

Technical Support

New Zealand Level 27, Lumley Centre 88 Shortland Street Auckland, New Zealand New Zealand 1786635

GOC Philippines, Inc. All Google Cloud Platform Services All

Service Maintenance

Technical Support

Philippines Unit 25-B Net Lima, 5th Avenue Corner 26th Street, Fort Bonifacio, Taguig City, NCR, Fourth District Taguig, Philippines Philippines CS201901344

Google Cloud Poland Sp. z o.o. All Google Cloud Platform Services All

Service Maintenance

Technical Support

Poland ul. Emilii Plater no. 53 Warsaw, Poland, 00-113

Poland 0000840059

Google Poland SP. z.o.o. All Google Cloud Platform Services All

Service Maintenance

Technical Support

Poland ul. Emilii Plater no. 53 Warsaw, Poland, 00-113

Poland 0000240611

Topaz Computing Sp. z o.o. All Google Cloud Platform Services Poland Data Center Operations Poland ul. Emilii Plater no. 53 Warsaw, Poland, 00-113

Poland 384963399

GGLE Portugal Lda All Google Cloud Platform Services All

Service Maintenance

Technical Support

Portugal Rua Duque de Palmela 37 Level 4 Lisbon , Portugal, 1250-097 Portugal 508099978

Google Cloud Qatar QFZ LLC

All Google Cloud Platform Services

Qatar

Data Center Operations

Qatar

Coworking space 34 Business and Innovation Park Ras Bufontas Free Zone Doha, Qatar

Qatar

001

Google Asia Pacific Pte Ltd. All Google Cloud Platform Services

Singapore

All

Data Center Operations

Service Maintenance

Technical Support

Singapore 8 Marina Boulevard #05-02 Marina Bay Financial Centre Singapore, Singapore, 018981 Singapore 200817984R

Google Slovakia, s.r.o. All Google Cloud Platform Services All

Service Maintenance

Technical Support

Slovakia Karadzicova 8/A 821 08 Bratislava, Slovakia Slovakia 45 947 597

Google Cloud South Africa (Pty) Limited All Google Cloud Platform Services All

Data Center Operations

South Africa

Ballyoaks Office Park 35 Ballyclare Drive, Building E Bryanston Johannesburrg Gauteng, 2191 South Africa

South Africa 2017/538394/07

Google Spain S.L. All Google Cloud Platform Services All

Service Maintenance

Technical Support

Spain Plaza Pablo Ruiz Picasso 1 Torre Picasso, Planta 26 Madrid, Spain, 28020 Spain B-63272603

Yeso Computing, S.L.U.

All Google Cloud Platform Services

Spain

Data Center Operations

Spain Plaza Pablo Ruiz Picasso 1 Torre Picasso, Planta 26 Madrid, Spain, 28020

Spain

B01917020

Google Sweden AB All Google Cloud Platform Services All

Service Maintenance

Technical Support

Sweden Kungsbron 2 Stockholm, Sweden, 111 22 Sweden 556656 – 6880

Citrine Computing GmbH All Google Cloud Platform Services Switzerland Data Center Operations Switzerland

Brandschenkestrasse 110 Zurich, Switzerland, 8002

Switzerland CHE-238.548.365

Google Switzerland GmbH. All Google Cloud Platform Services All

Service Maintenance

Technical Support

Switzerland Brandschenkestrasse 110 Zurich, Switzerland, 8002 Switzerland CHE-110.474.423

Charter Investments Limited All Google Cloud Platform Services Taiwan Data Center Operations Taiwan 15/F, 168 Dunhua North Road, Songshan District Taipei, Taiwan, 105 Taiwan 53104757

Google Taiwan Limited All Google Cloud Platform Services All

Service Maintenance

Technical Support

Taiwan 15F., No. 168, Dunhua N. Rd. Songshan Dist. Taipei City, Taiwan R.O.C., 105 Taiwan 54670929

Global Infrastructure UK Limited All Google Cloud Platform Services United Kingdom Data Center Operations United Kingdom 5 New Street Square London, United Kingdom, EC4A 3TW United Kingdom 10031299

Google UK Ltd. All Google Cloud Platform Services All

Service Maintenance

Technical Support

United Kingdom Belgrave House, 76 Buckingham Palace Road London, United Kingdom, SW1W 9TQ United Kingdom 3977902

Apigee Corporation Apigee All

Service Maintenance

Technical Support

United States of America Corporation Service Company 251 Little Falls Drive Wilmington, DE, United States, 19808 United States of America 3810517

Design, LLC All Google Cloud Platform Services United States of America Data Center Operations United States of America Corporation Service Company 251 Little Falls Drive Wilmington DE, 19808 United States United States of America 3888193

Firebase, Inc. Firebase Services All

Service Maintenance

Technical Support

United States of America Corporation Service Company 251 Little Falls Drive Wilmington, DE, United States, 19808 United States of America 4871239

GOC International LLC All Google Cloud Platform Services All

Service Maintenance

Technical Support

United States of America 251 Little Falls Drive Wilmington DE, 19808 United States United States of America 7119843

Google LLC All Google Cloud Platform Services

United States of America

All

Data Center Operations

Service Maintenance

Technical Support

United States of America Corporation Service Company 251 Little Falls Drive Wilmington, DE, United States, 19808 United States of America 3582691

Looker Data Sciences, Inc. Looker Services All

Service Maintenance

Technical Support

United States of America Corporation Service Company 251 Little Falls Drive Wilmington, DE, United States, 19808 United States of America 5092908

Orbitera Inc. Orbitera Services All

Service Maintenance

Technical Support

United States of America Corporation Service Company 251 Little Falls Drive Wilmington, DE, United States, 19808 United States of America 5198177

Subprocessors for Cloud Identity Services are listed at

https://workspace.google.com/intl/en/terms/subprocessors.html .

[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],[],[],[]]