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Summary of Changes

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Summary of Changes to the Microsoft Services Agreement – September 30, 2026 We are updating the Microsoft Services Agreement, which applies to your use of Microsoft consumer online products and services. This page provides a summary of the most notable changes to the Microsoft Se...

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Summary of Changes to the Microsoft Services Agreement – September 30, 2026

We are updating the Microsoft Services Agreement, which applies to your use of Microsoft consumer online products and services. This page provides a summary of the most notable changes to the Microsoft Services Agreement.

To see all of the changes, please read the full Microsoft Services Agreement here.

  • In the header, we updated the publication date to July 30, 2026, and the effective date to September 30, 2026.

  • In the introductory paragraph, we added verbiage to include consumer products, websites and services that refer to the Microsoft Services Agreement under “Services” subject to the Terms.

  • In the “Service-Specific Terms” section, we made the following additions and changes:In the “Store” section, we updated the verbiage about automatic updates, allowing users to pause automatic updates and explaining the consequences if some applications are not updated.

  • Under the “Cortana” section, we explained that Cortana is no longer supported by Microsoft as of 2024, and removed the sections related to Cortana functionality that is no longer usable.

  • In the “Microsoft 365 Apps and Services” section, we updated the naming of Microsoft 365 product suites names and clarified that the use of referenced apps and services is subject to the license terms.

  • In the “Digital Goods” section, we deleted reference to Microsoft Groove, which is no longer available.

  • In the “Microsoft Rewards” section, we updated links to appropriate support pages and updated the amount of points that can be redeemed per year to reflect two tiers of limits.

  • The “Copilot” section was renamed and the applicable versions of Copilot that are subject to the Microsoft Services Agreement were clarified.

  • In the “Binding Arbitration and Class Action Waiver” section, for arbitrations initiated after this version of the Microsoft Services Agreement becomes effective, the arbitration provider will be JAMS, rather than the American Arbitration Association (“AAA”). As a result, this section now refers to JAMS rules and procedures where it previously referred to AAA rules and procedures. For Related Cases, as defined in section 15, we’ve provided that, after each batch of Related Cases is resolved, the parties must engage in a single mediation of remaining Related Cases and that we will pay the mediation fee. Finally, we’ve confirmed that the procedural and substantive provisions of the Federal Arbitration Act govern section 15, including its enforcement.

  • Throughout the Terms, we made changes to improve clarity and to address any grammar, typos, and other similar issues. We also updated naming and hyperlinks.

Summary of Changes to the Microsoft Services Agreement – September 30, 2025

Please download the previous (2025) version of the Microsoft Services Agreement here.

  • In the header, we updated the publication date to July 30, 2025, and the effective date to September 30, 2025.
  • In the “Your Content” section, we added a new section “c.” addressing exportable data.
  • In the “Support” section, within the “Using the Services & Support” section, we made revisions removing incorrect hyperlinks and clarifying that some Services may offer separate or additional support, and such support may be subject to terms outside of the Microsoft Services Agreement.
  • In the “Trial-Period Offers” section, within the “Payment Terms” section, we added verbiage clarifying that some trial-period offers may require auto-renewal to be turned on.

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Добавлено

  • Добавлено: Summary of Changes to the Microsoft Services Agreement – September 30, 2026
  • Добавлено: In the header, we updated the publication date to July 30, 2026, and the effective date to September 30, 2026.
  • Добавлено: In the introductory paragraph, we added verbiage to include consumer products, websites and services that refer to the Microsoft Services Agreement under “Services” subject to the Terms.
  • Добавлено: In the “Service-Specific Terms” section, we made the following additions and changes:In the “Store” section, we updated the verbiage about automatic updates, allowing users to pause automatic updates and explaining the consequences if some applications are not updated.
  • Добавлено: Under the “Cortana” section, we explained that Cortana is no longer supported by Microsoft as of 2024, and removed the sections related to Cortana functionality that is no longer usable.
  • Добавлено: In the “Microsoft 365 Apps and Services” section, we updated the naming of Microsoft 365 product suites names and clarified that the use of referenced apps and services is subject to the license terms.
  • Добавлено: In the “Digital Goods” section, we deleted reference to Microsoft Groove, which is no longer available.
  • Добавлено: In the “Microsoft Rewards” section, we updated links to appropriate support pages and updated the amount of points that can be redeemed per year to reflect two tiers of limits.
  • Добавлено: The “Copilot” section was renamed and the applicable versions of Copilot that are subject to the Microsoft Services Agreement were clarified.
  • Добавлено: In the “Binding Arbitration and Class Action Waiver” section, for arbitrations initiated after this version of the Microsoft Services Agreement becomes effective, the arbitration provider will be JAMS, rather than the American Arbitration Association (“AAA”). As a result, this section now refers to JAMS rules and procedures where it previously referred to AAA rules and procedures. For Related Cases, as defined in section 15, we’ve provided that, after each batch of Related Cases is resolved, the parties must engage in a single mediation of remaining Related Cases and that we will pay the mediation fee. Finally, we’ve confirmed that the procedural and substantive provisions of the Federal Arbitration Act govern section 15, including its enforcement.
  • Добавлено: Throughout the Terms, we made changes to improve clarity and to address any grammar, typos, and other similar issues. We also updated naming and hyperlinks.
  • Добавлено: Please download the previous (2025) version of the Microsoft Services Agreement here.

Изменено

  • Изменено: Было Summary of Changes to the Microsoft Services Agreement – September 30, 2025 Стало ** Summary of Changes to the Microsoft Services Agreement – September 30, 2025 **

Удалено

  • Удалено: Throughout the Terms, we made changes to improve clarity and to address grammar, typos, and other similar issues. We also updated naming and hyperlinks.
  • Удалено: Summary of Changes to the Microsoft Services Agreement – September 30, 2024
  • Удалено: Please download the previous (2024) version of the Microsoft Services Agreement here.
  • Удалено: In the header, we updated the publication date to July 30, 2024, and the effective date to September 30, 2024.
  • Удалено: In the Using the Services & Support section, within the Moderation and Enforcement section we added a link to our external policy page for clarity and ease of users.
  • Удалено: In the Service-Specific Terms section, we made the following additions and changes:In the XBOX section, we clarified that non-XBOX third-party platforms may require users to share their content and data in order to play XBOX Game Studio titles and these third-party platforms may track and share your data, subject to their terms. We explained in the Kids on XBOX subsection that family settings features may not be available when XBOX Game Studio titles are accessed on third-party platforms. We clarified that some XBOX Services may have their own usage terms and codes of conduct.
  • Удалено: In the Microsoft Family Features section, we clarified that these features are exclusive to Microsoft Services and may not be available on other platforms.
  • Удалено: Microsoft Cashback: We added a section on the Microsoft Cashback program to describe the program and to confirm that acceptance of the Cashback Terms and Conditions is required to participate in the program.
  • Удалено: In the Microsoft Rewards section, we added verbiage to clarify how to claim Points on the Rewards Dashboard and that Points will be awarded for only those searches used for genuine good-faith personal research purposes.
  • Удалено: We added a section to confirm the terms and conditions that govern the use of Copilot AI Experiences services.
  • Удалено: We updated the section on AI Services to add clarity around assistive AI, ownership of content, content credentials, and third-party claims.
  • Удалено: In the Binding Arbitration and Class Action Waiver section, we’ve clarified that the AAA’s Mass Arbitration Supplementary Rules, as modified by section 15, will apply to Related Cases as defined in section 15. We’ve also provided that the AAA rules will govern payment of filing fees and the AAA’s and arbitrator’s fees and expenses regardless of the amount in dispute, and that Microsoft will continue to reimburse your filing fees and pay the AAA’s and arbitrator’s fees and expenses if the dispute involves less than $75,000 and is not part of Related Cases. Finally, we’ve adopted the AAA’s advice to direct you to the AAA’s website, rather than a toll-free number, for more information about its rules.

Первая зафиксированная редакция.

Summary of Changes to the Microsoft Services Agreement – September 30, 2025 We are updating the Microsoft Services Agreement, which applies to your use of Microsoft consumer online products and services. This page provides a summary of the most notable changes to the Microsoft Se...

  • Summary of Changes to the Microsoft Services Agreement – September 30, 2025