Published: July 30, 2026
Effective: September 30, 2026
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Introduction to the Microsoft Services Agreement
The Microsoft Services Agreement is an agreement between you and Microsoft (or one of its affiliates) that governs your use of Microsoft consumer online products and services (including related support).
We understand that you may have questions about the Microsoft Services Agreement. We have an FAQ page (https://www.microsoft.com/en-us/servicesagreement/faq) that provides more information, including what Microsoft products and services it covers. Whenever we make changes, we provide a summary of the most notable changes to the current Microsoft Services Agreement. We will also continue to provide a summary of the changes to the previous version, and a link to the previous version, of the Microsoft Services Agreement on the Summary of Changes (https://www.microsoft.com/en-us/servicesagreement/updates) page.
Summary of Arbitration Provisions
The Microsoft Services Agreement contains binding arbitration and class action waiver terms that apply to U.S. residents. You and we agree to submit disputes to a neutral arbitrator and not to sue in court in front of a judge or jury, except in small claims court. Please see Section 15 for details.
ESTIMATED READING TIME: 55 Minutes; 14268 words
Microsoft Services Agreement
IF YOU LIVE IN (OR YOUR PRINCIPAL PLACE OF BUSINESS IS IN) THE UNITED STATES, PLEASE READ THE BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN SECTION 15. IT AFFECTS HOW DISPUTES ARE RESOLVED.
These terms (“Terms”) cover the use of those Microsoft consumer products, websites, related support, and services listed at the end of these Terms here (https://www.microsoft.com/servicesagreement/upcoming#serviceslist) and any other Microsoft consumer products, websites and services that reference these Terms (the “Services”). You accept these Terms by creating a Microsoft account, through your use of the Services, or by continuing to use the Services after being notified of a change to these Terms.
Your Privacy
Your Content
Code of Conduct
Using the Services & Support
Using Third-Party Apps and Services
Service Availability
Updates to the Services or Software, and Changes to These Terms
Software License
Payment Terms
Contracting Entity, Choice of Law, Jurisdiction
Warranties
Limitation of Liability
Service-Specific Terms
XBOX
Store
Microsoft Family Features
Group Messaging
Skype, Microsoft Teams, and GroupMe
Bing and MSN
Cortana
Microsoft 365 Apps and Services
Health Bots
Digital Goods
Microsoft Storage
Microsoft Cashback
Microsoft Rewards
Azure
Microsoft Soundscape
Power Platform
Dynamics 365
Copilot
AI Services
Communications Services
Binding Arbitration and Class Action Waiver
Miscellaneous
NOTICES
STANDARD APPLICATION LICENSE TERMS
Covered Services
Your Privacy
- Your Privacy. Your privacy is important to us. Please read the
Microsoft Privacy Statement (https://go.microsoft.com/fwlink/?LinkId=521839)
(the "Privacy Statement") as it describes the types of data we collect from you and your devices ("Data"), how we use your Data, and the legal bases we have to process your Data. The Privacy Statement also describes how Microsoft uses your content,
which is your communications with others; postings submitted by you to Microsoft via the Services; and the files, photos, documents, audio, digital works, livestreams and videos that you upload,