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Sub processors
Atlassian Sub-processors
Current as of April 1, 2024
Third-Party Sub-processors
Atlassian uses the third party entities below (each, a “sub-processor”) to process personal data on behalf of Atlassian customers and in accordance with contract terms between Atlassian and the sub-processor to uphold Atlassian’s commitments in Atlassian's Data Processing Addendum, or for Forge, Atlassian’s Forge Data Processing Addendum.
Atlassian carries out annual compliance reviews of its sub-processors, and where the engagement of a sub-processor requires the cross-border transfer of personal data, Atlassian conducts Transfer Impact Assessments in accordance with applicable data protection law for these data transfers. Atlassian imposes obligations on its sub-processors to implement appropriate technical and organizational measures ensuring that the sub-processing of personal data is protected to the standards required by applicable data protection laws.
This list below contains sub-processors for Atlassian’s generally available services. If a Beta or EAP service uses a new sub-processor, Atlassian may use an alternative notification mechanism. For each sub-processor below, processing of personal data will be for the duration of use of the applicable service(s) by the customer, and for the retention periods as set out in the customer’s agreement with Atlassian and any product documentation. Further information relating to sub-processor security measures can be found via the external links below. Please note that if you use Atlassian data residency, pinned data remains in your specified location as described on this page.
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Sub-processor
Applicable Cloud Products
Nature and Purpose of Processing
Categories of personal data
Location of Processing
Security Measures
Amazon Web Services, Inc.
Applicable Cloud Products
All Atlassian Cloud Products
Nature and Purpose of Processing
Cloud hosting provider
Categories of personal data
Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products
Location of Processing
EEA (Sweden, Ireland and Germany), UK, Canada, Australia, Brazil, Singapore, South Korea, USA, India, Japan
Security Measures
AWS Compliance Programs
Cloudflare, Ltd.
Applicable Cloud Products
Jira Align
Nature and Purpose of Processing
Content delivery network provider
Categories of personal data
Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products
Location of Processing
Customer traffic is processed globally at the data center closest to the end user.
Security Measures
Certifications and Compliance Resources
Clumio, Inc.
Applicable Cloud Products
All Atlassian Cloud Products excluding Loom
Nature and Purpose of Processing
Backup solutions provider for Amazon Simple Storage Service (S3)
Categories of personal data
Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products
Location of Processing
EEA, UK, Australia, USA, and Singapore
Security Measures
Clumio Legal
Databricks, Inc.
Applicable Cloud Products