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Help & Contact Us - Amazon Customer Service

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www.amazon.com
Первая фиксация
Последняя проверка
Версий в архиве
15 версий
Зафиксировано изменений
3 изменения
Периодичность проверки
6 часов

Насколько сильно меняли эту оферту?

Каждая строка — одна зафиксированная правка. Пункт считается изменённым, если его текст стал другим; добавленные и удалённые считаются отдельно.

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Текст оферты

Редакция от .

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Welcome to Amazon Customer Service We can help you take care of most things here, sign in to get started. A delivery, order or return Help with signing in Prime Kindle, Fire, Alexa, or other Amazon devices eBooks, Prime Videos, Music, or Games Payment, charges or gift cards Addre...

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Welcome to Amazon Customer Service

We can help you take care of most things here, sign in to get started.

A delivery, order or return

Help with signing in

Prime

Kindle, Fire, Alexa, or other Amazon devices

eBooks, Prime Videos, Music, or Games

Payment, charges or gift cards

Address, security & privacy

Memberships, subscriptions or communications

Accessibility

Something else

Report Something Suspicious

Got Shopping Questions?

Review all Q&A →

Where’s my order?

Track packages and get delivery updates

Your Returns

Find all your returns and refunds

Issues with your payment?

Find transactions and manage payments

Your Memberships and Subscriptions

Manage all your memberships and subscription plans

Search our help library

All help topics

Take Quick Actions

Where's my stuff

Shipping and Delivery

Returns, Refunds and Product Support

Managing Your Account

Security & Privacy

Payment, Pricing and Promotions

Devices & Digital Solutions

Amazon Business Accounts

Large Items and Heavy-Bulky Services

Other topics & Help sites

Track your package

Track your packages in Your Orders.

Return Items You Ordered

Return your orders using our Online Return Center.

Check status of a refund

Track your return and refunds in Your Orders.

Track Your Return

Learn how to track your return location and status.

Manage Your Amazon Prime Membership

Cancel your membership easily on this page.

Amazon Settlement

Learn where to find additional information on settlements involving Amazon.

How to Update Your Amazon Payment Method

Keeping your payment methods up to date prevents purchase and digital service interruptions.

Get Product Support

We provide free product support when you need help using a product or if it doesn’t work correctly.

Prime Video

Get help using and troubleshooting common issues with Prime Video.

Amazon Music

Get help using Amazon Music and troubleshooting common issues.

**Digital Services and Device Support

Carrier Contact Information

Find the contact information of your delivery carriers.

Track your package

Track your packages in Your Orders**.

Find a missing package that shows as "Delivered"

Check status of missing package marked as delivered

Undeliverable Packages

Learn what to do when your package cannot be delivered.

Find a missing item from your package

Check why your item is missing from your package.

Missing Tracking Information

Learn why sometimes tracking information might not be available.

**More in Where's my Stuff

Delivery Guarantees

Learn more about our guaranteed delivery offer.

Amazon Prime Shipping Benefits

Check the shipping benefits included in your Prime membership.

Shipping Rates and Times

Have a look at shipping rates and times, domestic as well as global, all at once.

Amazon Pickup Locations

Learn more about Amazon's pick up alternatives to doorstep delivery.

More information on Shipping and Delivery

About Our Returns Policies

Get detailed information on our 30 days return policy.

Refunds

Get detailed information about refund options and timelines.

Return a Gift

Return, exchange or replace a gift using our Online Return Center**.

Exchanges and Replacements

Exchange or replace eligible items through Your Orders.

Check the Status of Your Refund

Follow up on your return and refunds in Your Orders.

Amazon Device Return FAQs

Learn more about Amazon Device Return policies.

Get Product Support

Get help with setup, troubleshoot or how to use your product.

Это начало документа. Читать полностью

Что и когда меняли в этой оферте?

Добавлено

  • Добавлено: Blog
  • Добавлено: Sell on Amazon Business
  • Добавлено: Sell apps on Amazon
  • Добавлено: ›See More Make Money with Us
  • Добавлено: RUBRussian Ruble

Изменено

  • Изменено: Было Prime Video Стало Prime Video
  • Изменено: Было Get help using and troubleshooting common issues with Prime Video. Стало Get help using and troubleshooting common issues with Prime Video.
  • Изменено: Было Digital Services and Device Support Стало ** Digital Services and Device Support
  • Изменено: Было Track your packages in ** Your Orders**. Стало Track your packages in Your Orders**.
  • Изменено: Было Sell apps on Amazon Стало Sell products on Amazon
  • Изменено: Было Become an Amazon Hub Partner Стало Host an Amazon Hub

Удалено

  • Удалено: More in Digital Services and Device Support
  • Удалено: Amazon Newsletter
  • Удалено: Accessibility
  • Удалено: Sustainability
  • Удалено: Press Center
  • Удалено: Sell on Amazon
  • Удалено: Supply to Amazon
  • Удалено: Protect & Build Your Brand
  • Удалено: Become a Delivery Driver
  • Удалено: Start a Package Delivery Business
  • Удалено: ›See More Ways to Make Money
  • Удалено: Amazon Visa
  • Удалено: Amazon Store Card
  • Удалено: Amazon Secured Card
  • Удалено: Credit Card Marketplace
  • Удалено: Gift Cards
  • Удалено: Amazon Prime
  • Удалено: Recalls and Product Safety Alerts
  • Удалено: Registry & Gift List
  • Удалено: Amazon Fresh
  • Удалено: Groceries & More
  • Удалено: Right To Your Door
  • Удалено: Home Services
  • Удалено: Experienced Pros
  • Удалено: Happiness Guarantee
  • Удалено: Amazon Photos
  • Удалено: Unlimited Photo Storage
  • Удалено: Free With Prime
  • Удалено: Amazon Resale
  • Удалено: Great Deals on
  • Удалено: Quality Used Products
  • Удалено: Whole Foods Market
  • Удалено: America’s Healthiest
  • Удалено: Grocery Store
  • Удалено: Amazon Renewed
  • Удалено: Refurbished tech
  • Удалено: you can trust
Открыть текст Markdown Скачать .md

Добавлено

  • Добавлено: More in Digital Services and Device Support
  • Добавлено: Amazon Newsletter
  • Добавлено: Accessibility
  • Добавлено: Sustainability
  • Добавлено: Press Center
  • Добавлено: Supply to Amazon
  • Добавлено: Protect & Build Your Brand
  • Добавлено: Become a Delivery Driver
  • Добавлено: Start a Package Delivery Business
  • Добавлено: ›See More Ways to Make Money
  • Добавлено: Amazon Visa
  • Добавлено: Amazon Store Card
  • Добавлено: Amazon Secured Card
  • Добавлено: Credit Card Marketplace
  • Добавлено: Gift Cards
  • Добавлено: Amazon Prime
  • Добавлено: Recalls and Product Safety Alerts
  • Добавлено: Registry & Gift List
  • Добавлено: Amazon Fresh
  • Добавлено: Groceries & More
  • Добавлено: Right To Your Door
  • Добавлено: Home Services
  • Добавлено: Experienced Pros
  • Добавлено: Happiness Guarantee
  • Добавлено: Amazon Photos
  • Добавлено: Unlimited Photo Storage
  • Добавлено: Free With Prime
  • Добавлено: Amazon Resale
  • Добавлено: Great Deals on
  • Добавлено: Quality Used Products
  • Добавлено: Whole Foods Market
  • Добавлено: America’s Healthiest
  • Добавлено: Grocery Store
  • Добавлено: Amazon Renewed
  • Добавлено: Refurbished tech
  • Добавлено: you can trust

Изменено

  • Изменено: Было Get Product Support Стало Get Product Support
  • Изменено: Было We provide free product support when you need help using a product or if it doesn’t work correctly. Стало We provide free product support when you need help using a product or if it doesn’t work correctly.
  • Изменено: Было ** Digital Services and Device Support Стало Digital Services and Device Support
  • Изменено: Было Track your packages in Your Orders**. Стало Track your packages in ** Your Orders**.
  • Изменено: Было Sell products on Amazon Стало Sell on Amazon
  • Изменено: Было Host an Amazon Hub Стало Become an Amazon Hub Partner

Удалено

  • Удалено: Blog
  • Удалено: Sell on Amazon Business
  • Удалено: ›See More Make Money with Us
  • Удалено: RUBRussian Ruble
Открыть текст Markdown Скачать .md

Первая зафиксированная редакция.

Welcome to Amazon Customer Service We can help you take care of most things here, sign in to get started. A delivery, order or return Help with signing in Prime Kindle, Fire, Alexa, or other Amazon devices eBooks, Prime Videos, Music, or Games Payment, charges or gift cards Addre...

  • Welcome to Amazon Customer Service
  • Search our help library
  • All help topics
Открыть текст Markdown Скачать .md