Product-Specific Terms
Atlassian Product-Specific Terms
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Effective starting: October 1, 2026 (unless otherwise indicated below)
The following Product-Specific Terms apply to the Products and offerings specified below and supplement the Atlassian Customer Agreement or another agreement entered between Customer and Atlassian (the “Agreement”). Capitalized terms used and not defined in the Product-Specific Terms have the meanings given to them in the Agreement.
The table below specifies the applicable Atlassian contracting entity and Product-Specific Terms for each listed Product, Product feature or offering. The Atlassian contracting entity is “Atlassian” for purposes of such terms, the Agreement and any associated Orders.
Product(s) or offering(s)
Atlassian Contracting Entity
Applicable Terms
All Products not named elsewhere in this table, including Confluence and Jira
Atlassian Pty Ltd
Here
DX
A Software Company
Here
Jira Align
AgileCraft LLC
Here
Loom
Loom, Inc.
Here
Opsgenie
OpsGenie, Inc.
Here
Statuspage
Dogwood Labs, Inc., d/b/a StatusPage.io
Here
Trello
Trello, Inc.
Here
AI Offerings
Atlassian Pty Ltd and, for Loom AI, Loom, Inc.
AI Terms
Usage-Based Offerings†
Follows the Product or offering that includes the Usage-Based Offering, as listed in this table above.
Usage-Based Offering Terms
† The Usage-Based Offering Terms apply in addition to any other Product-Specific Terms applicable to any Product or offering that includes the Usage-Based Offering.
Archived versions of the product-specific terms are available here, for Customers that purchased under the Atlassian Cloud Terms of Service or Software License Agreement, and here, for Customers that purchased under an Atlassian Subscription Agreement (or predecessor agreement).
Atlassian Pty Ltd Products
*Effective starting: October 7, 2025 *
1. Secondary Users. As described in the Documentation, certain of the Products may be used as part of Customer’s external support or similar resources related to its or its Affiliates’ own offerings. End users for such resources are Users under the Agreement. Customer must not permit such Users to use the Products for purposes unrelated to supporting its own offerings or grant such Users administrator, configuration or similar use of the Products.
2. Additional Software Terms. For clarity, importing a back-up from an authorized production instance of one of the Products that is a Software Product into an authorized staging environment of such Software Product does not itself violate the requirement in the “Number of Instances” Section of the Agreement. Atlassian may also make available “developer” licenses for certain of such Software Products to allow Customer to deploy non-production instances, such as for staging or QA purposes.
3. Additional Bitbucket Cloud Terms. The following additional terms apply to Bitbucket Cloud.
- 3.1. Repositories. Customer Data uploaded to Bitbucket Cloud is stored in “repositories.” Customer must designate whether the repositories are public (meaning that anyone coming to the Bitbucket website can view them) or private (meaning that access to those repositories will be limited to those who have permission to access the repositories). For each public repository that Customer maintains, Customer must indicate the license under which Customer is making the contents of the repository available to others, as well as the license under which Customer will accept contributions to the repository.