Grafana Labs Privacy Policy

Grafana Labs

Privacy Policy

Privacy Policy - Last Updated: July 10, 2026

Thank you for choosing to be part of our community at Raintank Inc., dba Grafana Labs (hereafter Grafana Labs), doing business as Grafana Labs (“Grafana Labs”, "Grafana", “we”, “us”, or “our”).

If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services. If you are based in the European Economic Area, the United Kingdom of Great Britain and Northern Ireland or Switzerland, this privacy policy applies to you along with the additional disclosures in the European Privacy Supplement. If you are based in the United States, this privacy policy applies to you along with the additional disclosures in the United States Supplement.

This privacy policy applies to all personal information collected through our website (grafana.com), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”).

European Privacy Supplement

United States Supplement

Personal Information We Collect

I: Personal information you disclose to us

We collect personal information that you voluntarily provide to us when requesting information about us, our products, and our Services; when participating in activities on our Services (such as posting messages in our online forums or entering competitions, contests or giveaways); or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and our Services, the choices you make, and the products, and features you use. The personal information we collect can include the following:

• **Publicly Available and Identifying Personal Information. **First name, maiden name, last name, and nickname; ID; phone numbers; email addresses; business email; business phone number; and other similar data.

• **Personal Information Provided by You. **Financial information (credit card number, purchase history, invoices); and any other data that you provide to us (e.g. feedback, contact information, support requests).

• **Payment Data. **Data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.

• Social Media and Third Party Login Data. We may provide you with the option to register using social media or third party account details, like your GitHub, Google, or other third party account. Where you choose to do this, we will receive certain profile information about you from your third party provider. The profile information we receive may vary depending on the provider and settings, but could include your name, e-mail address, friends list, profile picture as well as other information you choose to make public. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

II: Information automatically collected

• **Online Information: **We may automatically collect certain information when you visit, use or navigate our Services. This information may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information.