Grafana Labs
Privacy Policy
European Privacy Supplement
European Privacy Supplement
European Economic Area, United Kingdom and Swiss Additional Disclosure. This privacy policy only applies to the extent that we are acting as a “data controller” as explained in more detail below.
1. Controller
If you are based in the European Economic Area, the United Kingdom of Great Britain and Northern Ireland or Switzerland, the data controller of your personal data is Grafana Labs Ireland Limited.
2. How We Use the Information We Collect
As explained in more detail in the privacy policy, Grafana Labs acts as a data controller of your personal data in the following circumstances. For each purpose we set out the categories of data used and the legal basis we rely on:
Purpose for Processing
Categories of Data
Legal Basis
To facilitate account creation and logon process.
If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate these processes. See the “How Do We Handle Your Social Logins” section for further information. We also use your personal information to charge you for our Services in accordance with our contract with you.
Identifying Personal Information
Personal Information Provided by You
Social Media Login Data
Payment Data
This processing is necessary for the performance of the contract with you. If you do not provide information when requested, we may not be able to enter into a contract with you.
To send you marketing and promotional communications.
We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.
Identifying Personal Data
Personal Information Provided by You
We rely on your consent where you have provided it.
To send administrative information to you.
We may use your personal information to send you product, service and new feature information, as well as changes to our terms, conditions, and policies.
Identifying Personal Information
Personal Information Provided by You
We rely on our legitimate interest in improving and updating Grafana Labs’ products and services and informing you of such updates. We also rely on our legal obligations to inform you of changes to our terms, conditions and policies.
Deliver targeted advertising to you.
We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
Identifying Personal Information
Personal Information Provided by You
Online Information
We rely on our legitimate interest in undertaking marketing activities to offer advertising that is tailored to you.
Request Feedback.
We may use your information to request feedback and to contact you about your use of our Services.
Identifying Personal Information
Personal Information Provided by You
Online Information
Technical Information
We rely on our legitimate interest in requesting and receiving feedback in order to improve our products and services. We may ask for your consent to contact you with direct marketing communications.
To protect our Services.
We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).