Netlify Privacy Statement
Last updated: April 10, 2026
This Privacy Statement applies to Netlify, Inc. and/or its affiliated entities (“Netlify”, “we”, or “us”) when we act as the controller of your Personal Data. Netlify’s affiliates are listed in Section 16 below. However, this Privacy Statement does not apply to data we process as a service provider or data processor on behalf of our enterprise customers. Such data processing activities are governed by our Data Processing Agreement. If you use the Netlify Services as part of your organization (for example, you are an employee), you should read your organization’s privacy statement and direct any inquiries to that organization.
Netlify takes your privacy seriously. We will not sell, lease, or exchange your personal data to, or otherwise share your personal data with, third parties in ways other than described in this Privacy Statement.
You own your content. Netlify uses it only to operate and improve the service. We do not sell your code or content. We do not use your code or content to train AI models unless you explicitly opt in.
1. Applicability
This Privacy Statement applies when Netlify acts as controller of your Personal Data such as:
when you subscribe online to the services provided by Netlify (the “Netlify Services”). If you subscribe to the Netlify Services, your subscription will be governed by the Self-Serve Subscription Agreement (“Terms of Service”), and this Privacy Statement;
when you interact with the Netlify.com website, including the Netlify Support Forums, (the “Website”) together with our Website Terms of Use;
When you register for, or participate, in our webinars, events, programs, either online or in-person.
2. Personal Data Netlify Collects
The categories of Personal Data that we collect depend on how you use the Netlify Services or the Website.
(i) Information You Provide Directly
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Account Information: when you register for an account with Netlify, we collect information that identifies you such as your name, username, email address, and password.
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Profile Information: we collect information that you voluntarily provide in your user profile. This may include your public avatar (which may be a photo), additional email addresses, and username of connected accounts (such as GitHub, Bitbucket, GitLab).
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Payment Information: if you purchase a paid subscription from Netlify, we will collect payment information from you that may include your name, billing address and credit card or bank information. We may also use your credit card information to verify your identity and prevent abuse. We do not directly process or store your entire credit card number, but we do direct that information to our third-party payment processors for processing.
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Marketing Contact Information: if you request Netlify to contact you, or sign up for marketing materials or events, Netlify may collect information such as name, address, email address, telephone number, company name, and size of company. This may be collected through the Website as well as through the use of the Netlify Services.
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Customer Content: as defined in our Self-Serve Subscription Agreement, this is the content we collect and store including when you use the Netlify Services, as for example: sites you create, deployments, team builds, profile metadata, activity, and usage data.
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Troubleshooting Information: if you contact Netlify’s customer support, we will collect information about you related to your account and the requests you are making.