Enterprise Master Subscription Agreement
Last Updated: October 2, 2025
This Enterprise Master Subscription Agreement (this ' Agreement ') is entered into as of the date of execution of an Order Form, as defined below (the ' Effective Date '), between Netlify, Inc., a Delaware Corporation having its principal place of business at 101 2nd Street, Suite 575, San Francisco, CA 94105 (' Netlify ') and the entity executing an Order Form that references this Agreement (' Customer ').
Netlify provides cloud-based infrastructure and range of applications and tools that allow developers to build, deploy, host, and manage web projects (collectively, the " Netlify Services "). Customer wishes to use, and Netlify wishes to provide, the Netlify Services to Customer, subject to the terms and conditions of this Agreement.
This Agreement is structured as a master agreement, providing the general terms and conditions for each order of products and services from Netlify (' Order Form ').
1 Definitions
- 1.1 ' Acceptable Use Policy ' means the policy available here: https://www.netlify.com//legal/acceptable-use-policy.
- 1.2 ' Affiliate ' means a party that controls, is controlled by or is under common control with a party to this Agreement, where 'control' means the power to direct the management or affairs of an entity, for example through the beneficial ownership of more than 50% or more of the voting equity securities or other equivalent voting interests of the entity.
- 1.3 ' Confidential Information ' means information provided to the receiving party (' Receiving Party ') that is designated by the disclosing party (' Disclosing Party ') as 'confidential' or 'proprietary' or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of the disclosure. Confidential Information does not include information that: (a) is or becomes generally known to the public through no fault of the Receiving Party; (b) is in the Receiving Party's possession prior to receipt from the Disclosing Party; (c) is acquired by the Receiving Party from a third party without breach of a confidentiality obligation; or (d) is independently developed by Receiving Party without reference to the Disclosing Party's Confidential Information.
- 1.4 ' Customer Content ' means the content provided to Netlify by Customer in using the Netlify Services, as well as any data transmitted and processed through Customer's account on the Netlify Services.
- 1.5 ' Netlify Service Guides ' means the application programming interfaces, software development kits, standards and relevant procedures and policies available in Netlify's website.
- 1.6 ' Service Data ' means any data derived by or on behalf of Netlify based on the use of the Netlify Services under Customer's account.
- 1.7 " SLA " means Netlify's service level agreement.
- 1.8 ' Subscription Term ' means the period during which Customer has agreed to subscribe to Netlify Services pursuant an Order Form.
- 1.9 ' Third-Party Software ' means applications, software, or platforms provided by Customer or a third party.
2 Access to the Services, Use and Restrictions
- 2.1 Services. Subject to Customer's compliance with the terms and conditions of this Agreement and any applicable Order Form (including, without limitation, all payment obligations), Netlify hereby grants Customer the right to access and use the Netlify Services listed in the Order Form during the Subscription Term solely for Customer's internal business purposes, and solely in accordance with the Netlify Service Guides, an Order Form, and this Agreement, including any other restrictions or obligations mutually agreed upon in writing by the parties. Where applicable, the Order Form(s) will include the SLA and the terms and conditions of the support plan to be made available to Customer. Each Order Form will be deemed governed by this Agreement automatically. In the event of any conflict between the terms of this Agreement and any Order, the terms of the applicable Order Form will control.