# Information Security Practices
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Table of Contents
### Product Terms
Terms of Service
Standard Service Level Agreement
Product-Specific Terms
### Partner Terms
One-Time Reseller Agreement
### Policies & Other Terms
Privacy Policy
Acceptable Use Policy
Community Policy
Champions Terms
DMCA Takedown Notice
Subprocessors
Support Policy
CSE Usage Policy
Jeli Legacy Support Policy
Process Automation
Data Processing Addendum
Information Security Practices
Modern Slavery Act
Safe Harbor
Cigna Machine Readable Files
Event Terms
Trial Terms
### Security
Overview
Security Disclosure
Safe and Secure Generative AI
In Scope Services
### Privacy
Privacy FAQs
Privacy Shield and Schrems II
PagerDuty's GDPR Approach
Region-Specific Data Privacy Laws
As a Customer or potential customer, you may request access to PagerDuty's Information Security Practices (formerly known as "Data Security Policy") by following these instructions:
- Visit PagerDuty's Assurance Profile;
- Click the “Request Access to Private Documents” button or simply scroll down to the Request Information form;
- From the Private Policies and Documents drop down list, select “Information Security Practices”;
- Populate the remainder of the form with your contact information and relationship to PagerDuty;
- Requesters must agree to PagerDuty's Confidentiality Notice, Privacy Policy and Terms of Service using the checkboxes at the bottom of the form;
If your company already has a non-disclosure agreement in place with PagerDuty, that will take precedence, but you must still accept this confidentiality notice.
- Click “Submit Request”.
- Requesters should receive an email acknowledging the request.
- Once the request is approved by PagerDuty, the requester will then receive another email with a link to the document.www.pagerduty.com
Information Security Practices
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