Community Policy

Community Policy

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Table of Contents

Product Terms

Terms of Service

Standard Service Level Agreement

Product-Specific Terms

Partner Terms

One-Time Reseller Agreement

Policies & Other Terms

Privacy Policy

Acceptable Use Policy

Community Policy

Champions Terms

DMCA Takedown Notice

Subprocessors

Support Policy

CSE Usage Policy

Jeli Legacy Support Policy

Process Automation

Data Processing Addendum

Information Security Practices

Modern Slavery Act

Safe Harbor

Cigna Machine Readable Files

Event Terms

Trial Terms

Security

Overview

Security Disclosure

Safe and Secure Generative AI

In Scope Services

Privacy

Privacy FAQs

Privacy Shield and Schrems II

PagerDuty's GDPR Approach

Region-Specific Data Privacy Laws

PagerDuty is dedicated to providing a respectful experience for everyone, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, national origin, age, or religion. We do not tolerate harassment in any form.

1. Program Overview

The PagerDuty Champions Program is a community initiative designed to recognize, support, and elevate individuals who are actively sharing knowledge, showing up for others, and contributing to the PagerDuty ecosystem. It is an evolving program built alongside our Champions to determine what is most valuable and impactful for the community.

The community of our users is a very diverse one, and we see it as one of our main strengths. We are committed to maintaining our community as a safe, friendly, and helpful place for contributors of all levels of experience, races, ethnicities, nationalities, religions (or lack thereof), genders, sexes, sexual orientations, body shapes, ages, and other protected characteristics.

This Code of Conduct is here to aid the human judgment of our community members in keeping this forum a clean and well-lit place for civilized public discourse.

Acceptable Behavior

Improve the Discussion

Help us make this a great place for discussion by always working to improve the discussion in some way, however small. If you are not sure your post adds to the conversation, think over what you want to say before you hit that “Reply” button.

Be respectful of the topics and the people discussing them, even if you disagree with some of what is being said.

One way to improve the discussion is by discovering ones that are already happening. Spend time browsing the topics here before replying or starting your own, and you’ll have a better chance of meeting others who share your interests.

Be Agreeable, Even When You Disagree

You may wish to respond to something by disagreeing with it. That’s fine. But remember to criticize ideas, not people. Please avoid:

• Name-calling

• Ad hominem attacks

• Responding to a post’s tone instead of its actual content

• Knee-jerk contradiction

Instead, provide reasoned counter-arguments that improve the conversation.

It’s Your Community, Too

Every conversation you have here contributes to the culture of the community as a whole. Help us influence this culture in a positive way by choosing to engage in discussions that make this forum an interesting place to be — and avoiding those that do not.

The platform we chose for our community, Gainsight, provides likes and flags as tools you can use to help surface the good and remove the bad from this community. Use them, and you’ll see what an awesome community we can build together.