Добавлено
- Добавлено: PD Reliability Platform
- Добавлено: The PagerDuty PD Reliability Platform is a unified platform (“Platform”). Customers are charged a Platform fee and are provided a subscription-based right to access a set of integrated capabilities within the Platform during the Subscription Term (“Feature(s)”). Features have annual limits based on Customer’s subscribed plan, detailed at www.pagerduty.com/pricing (“Platform Limits”).
- Добавлено: Customer’s Feature use will be tracked during the Subscription Term and Customer is responsible for ensuring its usage does not exceed Platform Limits at any time. Customer may purchase bundles of Credits (defined below) to increase Platform Limits during the Subscription Term. “Credits” are the payment mechanism used within the Platform to redeem additional Features. Unless otherwise set forth in the Order Form, Credits are allotted for use on an annual basis. Unused Features and Credits expire annually and will not roll over for future use in remaining years (if any) in the Subscription Term. Customer’s Platform use will first draw against annual Platform Limits for included Features before any Credits will be redeemed. Once Customer’s use of a specific Feature has reached the annual Platform Limit, subsequent activity for that Feature during the remaining annual period will automatically draw against any Credits available for the same annual period. Credits are not a separate product, do not provide new or different functionality, and can only be used with an active Platform subscription. Once Credits have been redeemed, use of those Credits cannot be reversed, and Features redeemed with Credits cannot later be exchanged.
- Добавлено: In the event Customer exceeds Platform Limits for any Feature, Customer will be required to purchase additional Credits to continue using such Feature. If Customer exceeds Platform Limits and does not have an adequate number of Credits available to cover the overage, PagerDuty may limit further use of, or suspend access to, the Platform until the earlier of such time as: (a) Customer purchases Credits to cover the overage; or (b) Platform Limits reset at the beginning of the next annual period in the Subscription Term. In no event will PagerDuty issue refunds for unused Features or Credits.
- Добавлено: PagerDuty may add or update Features in the Platform at any time during the Subscription Term. PagerDuty may also adjust Platform Limits and/or remove Features without providing material functional equivalents; however, any reduction in Platform Limits or Feature availability will not apply to Customer until Customer’s next subscription term begins. PagerDuty will publish changes to Feature(s) and/or Platform Limits at www.pagerduty.com/pricing.
- Добавлено: Certain Features within the Platform are subject to additional Product-Specific Terms as set forth herein.
- Добавлено: AI Actions for PD Reliability Platform (formerly PagerDuty Operations Cloud) and/or PagerDuty Advance
- Добавлено: PD Labs
- Добавлено: PD Labs products are early-stage (pre-early access), exploratory products or features offered by PagerDuty at
- Добавлено: [URL for Labs directory] (“Labs”). While Labs may interact with other Services, Labs are not a part of other
- Добавлено: Services, which are under separate terms. Use of Labs is subject to (i) the Terms of Service, located at
- Добавлено: https://www.pagerduty.com/terms-of-service/, and (ii)
- Добавлено: these Labs Product-Specific Terms (“Labs Terms”). In the event of a conflict between the Terms of Service and
- Добавлено: the Labs Terms, the Labs Terms control.
- Добавлено: Because Labs are provided directly to each individual person that enables Labs (“Labs User”), each Labs license
- Добавлено: is personal to the Labs User. For purposes of the Terms of Service, the “Customer” for Labs is the Labs User.
- Добавлено: The Labs license may not be shared with others, including other Customers or Users.
- Добавлено: Because Labs are early-stage, exploratory products, Section 4 (Pre-Release Technology) of the Terms of Service
- Добавлено: applies, except that Labs Users may use Labs solely for internal purposes that are not prohibited under Section
- Добавлено: п. 2.2 2.2 (Customer License Restrictions). In addition, Labs Users acknowledge and agree that:
- Добавлено: Not all Labs may graduate to general release. If Labs graduate to a general release Service, the graduated Service may become subject to different terms.
- Добавлено: If used during the course of employment, Labs Users are responsible for following their employer’s policies when enabling and using Labs.
- Добавлено: Labs may have administrative, physical, and technical safeguards for protection of the security, confidentiality, and integrity of Labs data that are different from other Services, and the Information Security Practices (formerly known as Data Security Policy) may not apply.
- Добавлено: Some Labs leverage AI, including generative AI. The known limitations and intended and prohibited uses of
- Добавлено: these Labs products are set forth in the applicable AI disclosures located at
- Добавлено: assurance.pagerduty.com ("AI Disclosures"). By using Labs,
- Добавлено: Customer agrees that it will comply with the restrictions set forth in the AI Disclosures, and that PagerDuty
- Добавлено: is not liable for damages arising from or related to the limitations and risks identified in the AI
- Добавлено: Disclosures. It is Customer's sole responsibility to determine how to use any result generated by Labs AI
- Добавлено: outputs. Consistent with PagerDuty's Acceptable Use Policy found at
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*Effective:
June1, 2026* Стало *Effective: September 22 , 2026* -
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AI Actions leverage generative AI to generate results. AI Actions are consumed based on the action type
.ForPagerDutyAdvance, the number of AI Actions consumed per action type can be viewed under the FAQ located at https://support.pagerduty.com/main/docs/pagerduty-advance. Customer acknowledges and agrees that the number of AI Actions consumed per action type may change at PagerDuty's sole discretion, and an AI Action may fail if Customer does not have sufficient quantities available to perform the action type requested. Unused AI Actions remaining at the end of Customer's then-current Subscription Term shall not roll over to any following Subscription Term, and will not result in any refunds. Стало AI Actions include workflow actions marked as premium in the Service and/or PagerDuty Advance actions. Some AI Actions leverage generative AI to generate results. AI Actions are consumed based on the action type and are charged when they run , not when they are configured (e.g., added to a workflow). The number of AI Actions consumed per action type can be viewed under the FAQ located at https://support.pagerduty.com/main/docs/pagerduty-advance. Customer acknowledges and agrees that the number of AI Actions consumed per action type may change at PagerDuty's sole discretion, and an AI Action may fail if Customer does not have sufficient quantities available to perform the action type requested. Unused AI Actions remaining at the end of Customer's then-current Subscription Term shall not roll over to any following Subscription Term, and will not result in any refunds. - Изменено: Было The known limitations and intended and prohibited uses related to AI Actions are set forth in the Стало The known limitations and intended and prohibited uses related to PagerDuty Advance AI Actions are set forth in the
- Изменено: Было ("AI Disclosure"). By using AI Actions, Customer agrees that it will comply with the restrictions set forth Стало ("AI Disclosure"). By using PagerDuty Advance AI Actions, Customer agrees that it will comply with the restrictions set forth
Удалено
- Удалено: AI Actions for PagerDuty Advance and/or PagerDuty Operations Cloud