Atlassian Marketplace Terms of Use

Atlassian “products” are now “apps.” We’ve updated the language throughout the Atlassian Developer Terms to better align with new terms used across our documentation. For more details, please see our community announcement.

**Refund clarifications. **We've also updated Section 2.3 to be more consistent with the billing practices that apply to the Atlassian Apps you use with your Marketplace Apps.

Purchasing & Licensing Billing engine Usage-based pricing Atlassian Cloud Marketplace Atlassian Guard Rovo Data Center Data Center End of Life Server End of Support Jira Jira Work Management Jira Product Discovery Teamwork Collection Strategy Collection Service Collection Atlassian Government Cloud Assets Automation Compass Confluence Bitbucket Bamboo Crowd Opsgenie Jira Service Management Data Center Open Devops Enterprise Services Resellers Customer Agreement

Atlassian Marketplace Terms of Use

Welcome to the Atlassian Marketplace! The Atlassian Marketplace is an online marketplace for cloud and downloadable software applications, plugins and extensions (“Marketplace Apps”) that are designed to interoperate with Atlassian’s software and cloud offerings (“Atlassian Apps”).

Use of the Atlassian Marketplace is governed by these Atlassian Marketplace Terms of Use (“Terms of Use”), which form a legally binding agreement between you (defined in Section 1.1) and Atlassian Pty Ltd, an Australian corporation (ABN 53 102 443 916) (“Atlassian” or “we”).

By placing an Order for a Marketplace App, or accessing or using the Atlassian Marketplace, you indicate your assent to be bound by these Terms of Use. If you do not agree to these Terms of Use, do not place an Order or use or access the Atlassian Marketplace.

1. Introduction

1.1. Who are You? Because all Marketplace Apps available through the Atlassian Marketplace are designed for use with Atlassian Apps, in these Terms of Use, “you” refers to the Atlassian customer (e.g., person or entity) who holds a license or subscription to the Atlassian App with which the Marketplace App will be enabled or used. That Atlassian customer is fully responsible for compliance with these Terms of Use by anyone using the Atlassian Marketplace or placing Orders on its behalf. Any person using the Atlassian Marketplace or placing an Order on behalf of an Atlassian customer is binding that Atlassian customer to these Terms of Use. These Terms of Use also apply to you if you are browsing the Marketplace or leaving a review.

1.2. Types of Marketplace Apps. Some Marketplace Apps are made available at no charge, and others require payment of fees. The listing for each Marketplace App will identify the provider of the Marketplace App (“Vendor”), which may be Atlassian or a third party. Most Vendors are third parties, who create, own and are responsible for their own Marketplace Apps as further described in these Terms of Use. In these Terms of Use, Marketplace Apps built by such third party Vendors are called “Third Party Marketplace Apps.” In all cases, you may only use Marketplace Apps with the Atlassian Apps with which they are designed to be used (as identified in the Marketplace App’s listing).

1.3. Finding Marketplace Apps and Placing Orders. We want it to be easy to find great Marketplace Apps throughout your Atlassian experience. Therefore, “Atlassian Marketplace” includes https://marketplace.atlassian.com and any other webpage, application, interface, service or in-product experience at which we make available or list Marketplace Apps (such as our Universal Plugin Manager). Likewise, except as described in Section 2.3 (Return Policy), when we refer to “Orders”, that includes any order, purchase, installation, trial, download or enablement of a Marketplace App (including renewals and upgrades), whether through the Atlassian Marketplace, Atlassian Apps or other processes or interfaces we make available. All Orders are subject to these Terms of Use.