View NetSuite Cloud Service Descriptions

## NetSuite Cloud Services – Service Descriptions

This section includes service descriptions for the NetSuite Cloud Services, Professional Services, Training Services and Advanced Customer Support Services, which are incorporated into your agreement via the Subscription Services Agreement and/or your Estimate/Order Form.

NetSuite GBU Cloud Services - Service Descriptions (PDF)
NetSuite GBU Cloud Services - Service Descriptions (French - Canada) (PDF)

Oracle NetSuite SuiteSuccess Professional Services - Service Descriptions (PDF)
Oracle NetSuite SuiteSuccess Professional Services - Service Descriptions (French - Canada) (PDF)
Oracle NetSuite SuiteSuccess Professional Services - Service Descriptions (Portuguese) (PDF)
Oracle NetSuite SuiteSuccess Professional Services - Service Descriptions (Spanish) (PDF)
Oracle NetSuite SuiteSuccess Professional Services - Retired - Service Descriptions (PDF)

Current

Oracle NetSuite ACS Service Descriptions – English (PDF)

- Oracle NetSuite ACS Service Descriptions - Chinese (PDF)

- Oracle NetSuite ACS Service Descriptions – Dutch (PDF)

- Oracle NetSuite ACS Service Descriptions – French (Canada) (PDF)

- Oracle NetSuite ACS Service Descriptions – French (France) (PDF)

- Oracle NetSuite ACS Service Descriptions – German (PDF)

- Oracle NetSuite ACS Service Descriptions - Japanese (PDF)

- Oracle NetSuite ACS Service Descriptions – Portuguese (Brazil) (PDF)

- Oracle NetSuite ACS Service Descriptions – Spanish (Mexico) (PDF)

- Oracle NetSuite ACS Service Descriptions – Spanish (Spain) (PDF)

Archive

**Older Versions**

Advance Customer Support and Advance Partner Support services ordered on or after March 11th, 2019 and before June 8th, 2020 will reference the following: March 2020 ACS Service Descriptions (PDF)

- Advance Customer Support services ordered after January 16th, 2018 and before March 11th, 2019 will reference the following: October 2018 ACS Service Descriptions (PDF)

- SuiteOptimize or Customer Success Services ordered on or after January 16, 2018 will reference the following: January 2018 SuiteOptimize and CSS Service Descriptions (PDF)

- SuiteOptimize or Customer Success Services ordered prior to January 16th, 2018 will reference the following: December 2017 SuiteOptimize and CSS Service Descriptions (PDF)

- Commerce Services Ordered Prior to August 9, 2017, will reference the following: Commerce Success SOW (PDF)

Training Service Descriptions (PDF)

Training Service Descriptions (French - Canada) (PDF)

Oracle Cloud Services – Service Descriptions (PDF)
Oracle Cloud Services – Service Descriptions (French - Canada) (PDF)

Suite Pro Bono Service Descriptions (PDF)

Suite Pro Bono Service Descriptions (French - Canada) (PDF)

NetSuite Item Descriptions (French – Canada) (PDF)