Brevo Terms of Service

Version applicable until September 30th, 2025. The features applicable to the plans purchased until September 30th, 2025, are displayed under title IV "Plans and features pages". Title IV remains in force after September 2025 for the Users who subscribed to Brevo before October 1, 2025.

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Table of contents

• I. General Conditions of Use
• II. Brevo Payment Terms and Conditions
• III. Sendinblue Inc. Terms of Use (applicable to Users incorporated in USA, Canada, Australia and New Zealand)
• Data Processing Agreement (DPA)
• ANNEX: List of Sub-Processors
• IV. Plans and features pages

If the legal entity you represent or act on behalf of is incorporated in the USA, Canada, Australia or New Zealand, the following terms are applicable to you: Sendinblue Inc. Terms of Use

I. General Conditions of Use

Preamble

Sendinblue, a simplified joint-stock company registered with the Paris Trade and Companies Register under number 498 019 298 with its registered office at 106 boulevard Haussmann 75008 Paris (hereafter “Brevo“) operates a solution relating to marketing and/or transactional email and/or SMS via its website www.brevo.com (“the Site“).

The purpose of these General Conditions of Use is to define the terms of use of Brevo Services. They constitute a legal and binding agreement between Brevo and any user of the www.brevo.com platform (the “User”).

To access, browse, or use our Services, the User must agree to be unconditionally bound by these Terms. The User can accept the Terms by clicking to accept or by agreeing to the Terms where this option is made available in any agreement, electronic form, or the user interface for any Service Brevo offers, or by actually using the Services. By subscribing to or using the Site, the Platform or the Services, the User will be deemed to have read and accepted without reservation the current version of these General Terms of Use and the User represents and warrants that its representative is at least 18 years of age and that this representative possess the legal right and ability to enter into these Terms of Use. As the Users are accessing the Services on behalf of a legal entity, the User represents and warrant that its representative is authorized to act on behalf of the legal entity and to bind such legal entity to these Terms of Use. The User warrants that the organization the User represents is not be based in Cuba, Iran, North Korea, Syria, or any other territory that is subject to a U.S. government embargo or international sanction and that it is not listed on any U.S. government list of prohibited or restricted person.

Any special conditions potentially negotiated between Brevo and the User shall prevail over these General Conditions of Use.

The terms used in this document are defined as follows:

The “User” means any natural or legal person authorized to use the Brevo Services.

The “Services” provided by Brevo are the features made available to Users via the Site, in accordance with the applicable Version of the Software, such as sending SMSs and emails, providing reports or optimizing the deliverability of messages sent, as detailed on the Site (at the following address: https://www.brevo.com/features/) or in a purchase order if the User subscribed to the Brevo+ offer.

The “data processor” is the company that performs data processing at the request of a data controller. Thus, Brevo acts as a data processor to make its Services available to Users, who define the purpose and the means of the processing. Brevo may also use secondary processors (“sub-processors”) to carry out data processing on its behalf.