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Last update: October 1st 2025 Table of contents IntroductionWHO IS THE DATA CONTROLLER FOR THE PROCESSING OF YOUR PERSONAL DATA? WHAT IS THE SCOPE OF THIS POLICY? FOR WHAT PURPOSES IS YOUR PERSONAL DATA COLLECTED AND PROCESSED? SOURCE OF COLLECTION WHICH PERSONAL DATA CAN YOU PRO...

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Last update: October 1st 2025

Table of contents

  • IntroductionWHO IS THE DATA CONTROLLER FOR THE PROCESSING OF YOUR PERSONAL DATA?
  • WHAT IS THE SCOPE OF THIS POLICY?
  • FOR WHAT PURPOSES IS YOUR PERSONAL DATA COLLECTED AND PROCESSED?
  • SOURCE OF COLLECTION
  • WHICH PERSONAL DATA CAN YOU PROVIDE WITHIN FREE TEXT/DATA SLOTS?
  • TO WHOM DO WE DISCLOSE YOUR PERSONAL DATA?
  • DOES BREVO TRANSFER YOUR PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA?
  • WHAT ARE YOUR RIGHTS WITH RESPECT TO THE PROCESSING OF YOUR PERSONAL DATA?
  • HOW TO CONTACT OUR DATA PROTECTION OFFICER ?
  • CHILDREN’S PRIVACY
  • USA SPECIFIC NOTICE
  • CONSENT TO DATA TRANSFERS
  • DATA SECURITY
  • ADDITIONAL TERMS REGARDING THE USE OF THE INBOX FEATURE
  • THIRD PARTY WEBSITES
  • CHANGES TO THIS PRIVACY POLICY
  • DEFINITIONS

Introduction

The protection of your privacy and your personal data is a priority for Brevo and all of the entities within the group (“Brevo” or “we” or “our” or “us”). The terms with capital letters that are not defined in this Policy shall have the meaning assigned to them in the Brevo Terms of Service.

Brevo only collects, uses, retains, and shares Personal Data as is adequate and relevant to the specific, express purposes described below or as reasonably necessary and proportionate to (i) provide the Services or for (ii) other purposes that we disclose to you. We work to ensure that our privacy practices are compatible with the context of how we collected your Personal Data in the first place.

The types of Personal Data we collect and how it is used depends on how you interact with us, such as a Website visitor, a Brevo customer using the Services or representative of a customer or as a Customer’s contact or recipient. Therefore, this privacy policy (the “Policy”) applies to:

  • All users and representatives of Brevo’s Customers (the “Customers”);
  • The contacts (recipients of electronic communications, contacts of sales opportunities, registered clients etc.) uploaded on the Software by Brevo’s Customers and/or collected via the Software by Brevo’s Customers (the “Contacts”) when their data are not processed by Brevo on behalf of its Customers;
  • All visitors of Brevo’s website (“Website Users”), i.e. https://fr.Brevo.com (the “Website”).

(together also referred to as “you” or “your”).

This Policy aims to inform you in a clear and comprehensive manner of the processing of your personal data carried out in accordance with the privacy laws that apply to us, including the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”) and any applicable domestic privacy legislations.

This Policy may be updated at any time as a result of, among others, legal, technical or commercial changes. In such cases, Brevo will take appropriate measures to inform you of such changes, where they are significant. We recommend that you refer to this Policy regularly to ensure that you are aware of the latest version. Brevo Customers may use the information contained in this Policy to provide necessary information to the Contacts. You accept this Privacy Policy and consent to Brevo’s collection, use, and disclosure of your information as described below by accepting this Privacy Policy where given the opportunity or by using or accessing our Services in any manner. If you do not agree with this Privacy Policy, do not use our Services.

To know more about the concepts of “personal data”, “data subjects”, “controller”, processor”, “processing”, “purpose”, “GDPR” and more, please read the section “Definitions” at the end of this Policy.

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Изменено

  • Изменено: Было The entity of the Brevo group acting as a data controller for the processing of your personal data (i.e., determining the purposes and means of the processing of your personal data) for the processing described in Section 3 of this Policy is the Brevo entity with which you have a contract and in case you have subscribed to a paying plan, the company which is invoicing your organization. Depending on your location, the data controller may be Sendinblue France (SAS), Sendinblue North - America (Inc.) or Sendinblue Germany (GmbH). Стало The entity of the Brevo group acting as a data controller for the processing of your personal data (i.e., determining the purposes and means of the processing of your personal data) for the processing described in Section 3 of this Policy is the Brevo entity with which you have a contract and in case you have subscribed to a paying plan, the company which is invoicing your organization. Depending on your location, the data controller may be Sendinblue France (SAS), Brevo Inc., North America (Inc.) or Brevo Germany (GmbH).
  • Изменено: Было Sendinblue , Inc. (dba Brevo USA) complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce Sendinblue , Inc. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Sendinblue , Inc. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/. Sendinblue , Inc. is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). Стало Brevo , Inc. (dba Brevo USA) complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce Brevo , Inc. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Brevo , Inc. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/. Brevo , Inc. is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
  • Изменено: Было In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF Sendinblue , Inc. commits to: Стало In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF Brevo , Inc. commits to:
  • Изменено: Было resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK individuals and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact Sendinblue , Inc. at: [email protected]. Стало resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK individuals and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact Brevo , Inc. at: [email protected].
  • Изменено: Было In the context of an onward transfer, Sendinblue , Inc. has responsibility for the processing of personal information it receives under the DPF Principles and subsequently transfers to a third party acting as an agent on its behalf. Sendinblue , Inc. shall remain liable under the DPF Principles if its agent processes such personal information in a manner inconsistent with the DPF Principles, unless the organization proves that it is not responsible for the event giving rise to a claim. Стало In the context of an onward transfer, Brevo , Inc. has responsibility for the processing of personal information it receives under the DPF Principles and subsequently transfers to a third party acting as an agent on its behalf. Brevo , Inc. shall remain liable under the DPF Principles if its agent processes such personal information in a manner inconsistent with the DPF Principles, unless the organization proves that it is not responsible for the event giving rise to a claim.

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Last update: October 1st 2025 Table of contents IntroductionWHO IS THE DATA CONTROLLER FOR THE PROCESSING OF YOUR PERSONAL DATA? WHAT IS THE SCOPE OF THIS POLICY? FOR WHAT PURPOSES IS YOUR PERSONAL DATA COLLECTED AND PROCESSED? SOURCE OF COLLECTION WHICH PERSONAL DATA CAN YOU PRO...

  • Table of contents
  • Introduction
  • **WHO IS THE DATA CONTROLLER FOR THE PROCESSING OF YOUR PERSONAL DATA?**
  • **WHAT IS THE SCOPE OF THIS POLICY?**
  • **FOR WHAT PURPOSES IS YOUR PERSONAL DATA COLLECTED AND PROCESSED?**
  • **SOURCE OF COLLECTION**