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Customer and Partner Agreements
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Terms of Service
Acceptable Use Policy
Service and Country Specific Requirements
Data Protection Addendum (DPA)
Security Overview
Service Level Agreements
Advisory Services Terms
Professional Services Terms
Twilio Marketplace Terms
Twilio Segment Customer Data Platform Destination Integration and Listing Terms
AI/ML Terms
Twilio Messaging Campaign Terms
Customer Name Changes and Assignments
Updates to Legal Terms and Conditions
Country Specific Disclosures
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EU Data Act Disclosures and Twilio’s Commitment to Open Portability and Switching
European Electronic Communications Code Disclosures
Italy ALIAS Database Code of Conduct
Germany - Impressum
Privacy
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Data Privacy at Twilio
Privacy Notice
Binding Corporate Rules
Customer Proprietary Network Information (CPNI)
Sub-processors
Customer Data Protection Addendum
Supplier Data Protection Addendum
Global Applicant Privacy Notice
Mobile Application Terms
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Twilio Frontline End User App Terms
Twilio Authy App Terms
Supplier Agreements
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Supplier Purchase Order Terms and Conditions
Country-Specific Terms
Supplier Data Protection Addendum
Supplier Code of Conduct
Intellectual Property
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DMCA Policy
Trademark
Resources for Law Enforcement
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Government Requests
Transparency Report
Civil Requests
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Submit a request or subpoena
Code of Conduct & Ethics Hotline
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Twilio Code of Conduct
Ethics and Whistleblower Hotline
Discord Community Code of Conduct
Twilio Discord FAQ
Digital Promotions General Rules
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Sweepstakes Rules
Customer Research and User Experience
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Acknowledgement and Waiver
Services in Private Beta
Last Updated**: October 17, 2023
1. Availability. From time to time, Twilio may make available certain Services that are identified as alpha, beta, not generally available, limited release, developer preview, or any similar Services that are, in all the foregoing cases, only made available to a limited number of customers on an invitation basis in a non-public or private manner (collectively, “Private Beta Offerings”). Private Beta Offerings made available to Customer are strictly for testing and experimentation purposes only. Customer acknowledges that, by their nature, Private Beta Offerings may (a) not meet speed or performance benchmarks or expectations; (b) have gaps in functionality; and (c) contain bugs. Any terms relating to support, service levels, or performance standards in the agreement between Customer and Twilio covering Customer’s use of the Services do not apply to Private Beta Offerings.
2. Customer Discretion. Customer’s use of any Private Beta Offerings will solely be at Customer’s own discretion and risk.
3. Confidentiality. Private Beta Offerings, and any information related to such Private Beta Offerings, including their existence, are considered Twilio’s Confidential Information.
4. Discontinuation. Twilio may discontinue a Private Beta Offering at any time, in its sole discretion, or in rare circumstances, decide not to make a Private Beta Offering generally available.