Google Distributed Cloud Edge Service Terms

Google Distributed Cloud Edge Service Terms

These Google Distributed Cloud Edge Service Terms are incorporated into the agreement under which Google has agreed to provide Google Distributed Cloud Edge to Customer (“Agreement”). Capitalized terms used but not defined in these Google Distributed Cloud Edge Service Terms have the meaning given to them in the Agreement.

a. Equipment. Google will make the hardware equipment identified in the Google Distributed Cloud Edge (“GDCE”) Order Form available to Customer (“Equipment”) to be hosted in facilities owned, operated by or licensed to the Customer identified in the Order Form (the “Customer Location”). Customer will be liable for any loss of or damage to the Equipment while in Customer’s possession.

b. Installation Support. Google will be responsible for installation of the Equipment at the Customer Location. Google may provide additional installation support on-site or via remote assistance. Each party will provide qualified personnel on-site at the Customer Location as required to assist throughout the Equipment installation process. Customer may not use, install or otherwise access the Equipment prior to installation.

c. Maintenance and Repairs. Google will be responsible for any maintenance or repairs to the Equipment. Customer agrees to provide a named Customer representative on-site during repairs and reasonably cooperate with Google upon request on any maintenance or troubleshooting activities related to the Equipment. Google may repair or replace defective Equipment at its sole discretion. Google engineers have SSH access to the Equipment in order to remotely monitor and maintain the GDCE Services.

d. Onsite Requirements.

i. In the event Google needs to access the Customer Location, Customer will: (a) provide Google authorized personnel with prompt and reasonable access to the extent necessary to perform installation, maintenance, or any other activities requiring Google authorized personnel to access the Customer Location; and (b) follow any written instructions provided by Google during the Equipment installation process.

ii. Google authorized personnel will comply with Customer’s reasonable onsite policies and procedures communicated in writing by Customer prior to the commencement of the Equipment installation process; and (b) provide written instructions to Customer during the installation process detailing any installation procedures and activities for Customer to perform.

iii. These terms supersede and replace any terms, conditions, or agreements (“Onsite Terms”) that Google authorized personnel may be required to accept, sign, or consent to as part of Customer’s standard onsite access procedures and none of those Onsite Terms will apply to Google or Google personnel. Google personnel may include third party subcontractors.

e. Technical Support Services. Google will provide remote technical support services to Customer, which may include (as determined by Google) software updates made available to the Equipment.

f. Customer Location Assessment. Customer is solely responsible for ensuring that the Customer Location is suitable in all respects to support the installation and maintenance of the Equipment in accordance with the GDCE Installation Requirements.

g. Additional Equipment Use Terms. Customer’s use of the Equipment is subject to the following additional terms:

i.* Prohibitions*. Customer may not: (1) sublicense, loan, sell, rent, or lease the Equipment or any portion thereof; (2) intercept, capture, or modify the contents of any data, other than Customer Data, transmitted between the Equipment and the Google Cloud network; (3) pledge or grant a security interest in the Equipment, or dismantle, export, move, or otherwise re-locate Equipment other than as expressly approved by Google in writing, (4) photograph, video record, capture screenshots, or create an image of the Equipment, in whole or in part, in any format, or (5) perform any action that would introduce to the GDCE Services, the Equipment, or any of their components, any viruses, worms, defects, Trojan horses, malware, or any items of a destructive nature. Customer will not have the capability or right to modify, replace, or interfere with any software installed on the Equipment.