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Chronicle Service Specific Terms
Last modified: September 20, 2021
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These Chronicle Service Specific Terms are incorporated into the agreement under
which Chronicle has agreed to provide the below services to Customer (the
"Agreement"). If the Agreement authorizes the resale or supply of the
Services under a Chronicle partner or reseller agreement or program, then all
references to Customer in the Service Specific Terms mean Partner or Reseller
(as applicable), and all references to Customer Data in the Service Specific Terms
mean Partner Data. Capitalized terms used but not defined in the Service Specific
Terms have the meaning given to them in the Agreement.
1. Services Summary.
1.1. Chronicle is a cloud-based security analytics service that enables
customers to collect and analyze security telemetry from across their enterprise
to power detection, investigation, and remediation of threats. As part of the
service, Chronicle normalizes, correlates, and enriches security data to provide
analysis and context on suspicious activity.
1.2. Google Cloud Threat Intelligence for Chronicle ("Threat
Intelligence for Chronicle") is an add-on aggregate threat intelligence
service for Chronicle customers that leverages Google threat intelligence to
surface threats in their cloud and on-premise environments. It is supported by
Google threat analysts who verify malicious indicators in security telemetry
and surface contextualized alerts to customers, allowing them to make an
informed response.
2. Service Terms.
2.1. Data Location. In the Order Form or by other means made available by
Chronicle, Customer may select to store Customer Data in a specific
Region/Multi-Region as detailed in the
Chronicle Locations Page
("Data Location Selection"), and Chronicle will store that Customer Data at
rest only in the selected Region/Multi-Region. If a Data Location Selection is not
made by Customer, Chronicle may (subject to the Data Protection and Security
Terms) process and store Customer Data anywhere Chronicle or its agents maintain
facilities. The Services do not limit the locations from which Customer or
Customer End Users may access Customer Data or to which they may move Customer
Data. For clarity, Customer Data does not include resource identifiers,
attributes, or other data labels, and Data Location Selection does not apply to
Looker dashboarding and reporting.
2.2. Service Models.
- Chronicle. Chronicle is available in one of the following two
service models, as specified in an Order Form:
Number of Covered Personnel. Customers are charged a flat rate
per each Covered Personnel. The following terms apply to this service
model:
Data Limitations. The Services are only to be used for Network
Telemetry and Third Party Telemetry. Customer agrees that it will not
provide any data to the Services that is not Network Telemetry or Third
Party Telemetry. Customer further agrees to work with Chronicle to
filter Customer Data that does not constitute Network Telemetry or Third
Party Telemetry.
- Overages. Overages in the number of Covered Personnel are subject
to proportional increases in Customer's Fees during an Order Term based
on any ten percent (10%) or more increase in Covered Personnel from the
number reported in an Order Form.