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Chronicle Services Agreement
Last modified: September 20, 2021
This is not the current version of this document and is provided for archival
purposes.
View the current version
This Chronicle Services Agreement (the "Agreement") is entered into by
Chronicle and the entity or person agreeing to these terms ("Customer"), and
governs Customer's access to and use of the Services. "Chronicle" means
either (i) Chronicle LLC, a Delaware limited liability company if Customer's billing
address is in North America or South America, or (ii) Chronicle Security Ireland
Limited, an Ireland limited liability company if Customer's billing address is in
any country other than those in North America or South America.
This Agreement is effective as of the date Customer clicks to accept the Agreement
or otherwise agrees to the Agreement (the "Effective Date"). If you are
accepting on behalf of Customer, you represent and warrant that: (i) you have full
legal authority to bind Customer to this Agreement; (ii) you have read and
understand this Agreement; and (iii) you agree, on behalf of Customer, to this
Agreement. If you do not have the legal authority to bind Customer, please do not
click to accept or otherwise agree to the Agreement.
1. The Services.
1.1 Services. Chronicle will provide the Services specified in an Order Form
in accordance with the Agreement, including the SLAs, and Customer and its End Users
may use the Services in accordance with the Agreement.
1.2 Account. Chronicle will provide Customer an Account. Customer is
responsible for (a) maintaining the confidentiality and security of the Account and
associated passwords, including any keys for Chronicle APIs, and (b) any use of the
Account.
1.3 Ceasing Services Use. Customer may stop using the Services at any time.
2. Customer Obligations.
2.1 Consents. Customer is responsible for any consents and notices required
to permit (a) Customer's use and receipt of the Services and (b) Chronicle's
accessing, storing, and processing of data provided by Customer (including Customer
Data, if applicable) under the Agreement.
2.2 Compliance. Customer will (a) ensure that Customer and its End Users'
use of the Services complies with the Agreement, (b) use commercially reasonable
efforts to prevent and terminate any unauthorized access or use of the Services, and
(c) promptly notify Chronicle of any unauthorized use of, or access to, the Services
of which Customer becomes aware.
2.3 Use Restrictions. Customer will not, and will not allow End Users to,
(a) copy, modify, create a derivative work of, reverse engineer, decompile,
translate, disassemble, or otherwise attempt to extract any of the source code of
the Services (except to the extent such restriction is expressly prohibited by
applicable law); (b) sell, resell, sublicense, transfer, or distribute the Services;
or (c) access or use the Services (i) for High Risk Activities; (ii) in a manner
intended to avoid incurring Fees; (iii) for materials or activities that are subject
to the International Traffic in Arms Regulations (ITAR) maintained by the United
States Department of State; (iv) in a manner that breaches, or causes the breach of,
Export Control Laws; or (v) to transmit, store, or process health information
subject to United States HIPAA regulations except as permitted by an executed HIPAA
BAA. Customer may only use the Services to access and use Customer Data to detect