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Mixpanel AI - Trust, Safety, and Compliance

security

Security Overview

Security Questionnaire

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security Security Questionnaire

legal +

Terms of Use

DPA

Supplemental Terms

Partner Program Agreement

Supply Chain Transparency Statement

Get in touch with legal

privacy +

Privacy Statement

Marketing Privacy Notice

GDPR

EU and India Data Residency

CCPA

HIPAA

LGPD

PDPA

Apple App Dev Privacy Guidance

Transparency Report

Mixpanel AI - Trust, Safety, and Compliance

security

Security Overview

Security Questionnaire

Security Awareness

legal +

Terms of Use

DPA

Supplemental Terms

Partner Program Agreement

Supply Chain Transparency Statement

Get in touch with legal

privacy +

Privacy Statement

Marketing Privacy Notice

GDPR

EU and India Data Residency

CCPA

HIPAA

LGPD

PDPA

Apple App Dev Privacy Guidance

Transparency Report

Mixpanel AI - Trust, Safety, and Compliance

security

Security Overview

Security Questionnaire

Security Awareness

Security

Last Updated November 1, 2024

Mixpanel Security Questionnaire

Mixpanel’s Global Security Program, or the GSP, was built to safeguard our customers’ data. Information security plays a role in every aspect of Mixpanel’s services, and the Team has prepared this overview of our security practices to provide additional assurances and insights into how Mixpanel’s protects our customers’ data.

Global Security Program
Dedicated Security Team

Led by the Head of Global Privacy and Security, Mixpanel’s Global Security Program is staffed with full-time, subject matter experts in both the United States, India and the European Union. The Program includes alumni from the Department of Defense, the Federal Reserve System, and Microsoft.

Data Security and Governance
How does Mixpanel segment and separate data?

All customer data is tagged with a project-specific token, and a customer must have access to the corresponding API key and secret in order to retrieve that data via API (access to the web UI is controlled via username and password). This provides logical separation between data belonging to multiple clients. Mixpanel is the sole tenant on our infrastructure. A customer’s data may reside on database systems which house data belonging to other customers, but our logical controls (token, key and secret) separates one client from another client’s data.

Does Mixpanel support single sign-on and multifactor authentication?

Our product supports single sign-on and provides authentication options through these providers. We also support multifactor authentication outside of single sign-on. Details on how to enable single sign-on are located at: https://docs.mixpanel.com/docs/admin/sso.

Encryption and Password Management
Does Mixpanel encrypt customer data?

When a user visits a website or application with Mixpanel instrumented, the details of their interactions are captured and sent to Mixpanel through API calls secured over HTTPS/HTTP, based on how Mixpanel is configured by the customer. All of our other APIs and websites use HTTPS exclusively. All data transferred over HTTPS is encrypted. Mixpanel uses cipher suites configured in accordance with NIST SP 800-52 Rev 2 to secure data in transit.

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security Security Questionnaire legal + Terms of Use DPA Supplemental Terms Partner Program Agreement Supply Chain Transparency Statement Get in touch with legal privacy + Privacy Statement Marketing Privacy Notice GDPR EU and India Data Residency CCPA HIPAA LGPD PDPA Apple App D...

  • Security
  • Mixpanel Security Questionnaire
  • Global Security Program
  • Data Security and Governance
  • Encryption and Password Management
  • Data Center Features