Legal/
Privacy Policy
Privacy Policy
Policies
March 14, 2024
Your privacy is important to us
This policy was last updated on March 14, 2024.
1. General
This Privacy Policy describes how we collect, use, store, share and protect your personal information in connection with your use of both the platform accessible through the www.typeform.com and www.videoask.com domain names (the “Site”) and the services offered by us consisting in the creation of forms and any other services that may be offered by us from time to time (indistinctly referred to as the “Services”). In addition, this Privacy Policy also describes how we process information about other people that are directly or indirectly providing us services, or from people that, despite not using the Services, have contacted us or that we need to contact because of a conflict or issue with the Services or our Company.
If you are between 16 and 18 years old, you will be subject to the same data processings as detailed below. We encourage you to read our plain English version of this Privacy Policy if you prefer an easier and more readable approach. In any case, you are always welcome to ask any questions you may have by sending an email to gdpr@typeform.com.
We have structured this Privacy Policy based on the role you play when you interact with us. This way we can offer the information that is the most relevant to you and have a meaningful conversation. So, let’s get to know each other, who are you:
1. Respondent - I have responded to a Typeform or VideoAsk
Respondents
If you are a respondent (i.e. someone that has answered a form —i.e. a form, quiz or questionnaire created on our platform), please note that we are not the entity responsible for the processing of data, but a mere provider rendering services to the person or company that sent you the form at issue.
We suggest you carefully read the terms and conditions and privacy policy of the company or person that sent you the form, as those are the ones governing the processing of your personal data. If you have any doubts, please contact that person or company. Also, depending on how the person or company that sent you a form configured that form, your data may be shared or made public. To find out more, please contact the entity or person sending you the form.
On our side, please note that this policy is drafted both in plain and legal versions. In case of any discrepancies, the legal version included herein shall prevail and take precedence with respect to the plain version.
2. Customer - I have a Typeform or VideoAsk account.
2.1. All Customers, except US Customers
The following provisions apply to all Customers except those whose registered address is in the United States.
Customers
How are we processing respondents' personal data on your behalf? Typeform as data processor.
If you are using our Services and you are interested in learning how we are processing any personal data that we collect on your behalf, please check our Data Processing Agreement out in the following link. Please note that in this case you are the Data Controller and we are the Data Processor as further elaborated within the DPA.
How are we processing your data as our Customer? Typeform as data controller.
As mentioned above, if you use our Services or Site because you have created an Account with us, this Privacy Policy sets forth how we are processing your personal data. You are not required to provide any personal information when using the Site, unless you choose to access features that require such information (as, by way of example, subscribing to any newsletter). The use of the Services, however, requires that you sign up and create an account as described in more detail in the Service Terms and Conditions.