Legal
Privacy Policy
Last updated on August 7th, 2025
Effective as of August 7th, 2025.
**State Law Privacy Rights: **See the State law privacy rights section below for important information about your rights under applicable state privacy laws.
Runpod ("Runpod", "we", "us", or "our") is a GPU cloud services provider dedicated to supporting businesses in constructing AI-enabled applications. This Privacy Policy describes how Runpod processes personal information that we collect through our digital or online properties or services that link to this Privacy Policy (including as applicable , our website, and social media pages) as well as our marketing activities and other activities described in this Privacy Policy (collectively, the "Service")).
This Privacy Policy does not apply to information that we process on behalf of our business customers (such as businesses and other organizations) while providing the Runpod platform to them. Our use of information that we process on behalf of our business customers may be governed by our agreements with such customers. If you have concerns regarding your personal information that we process on behalf of a business customer, please direct your concerns to that business customer.
NOTICE TO EUROPEAN USERS: Please see the Notice to European Users section for additional information for individuals located in the European Economic Area or United Kingdom (which we refer to as “Europe”, and “European” and should be understood accordingly) below.
Index
- Personal information we collect
- Tracking Technologies
- How we use your personal information
- Retention
- How we share your personal information
- Your choices
- Other sites and services** **
- Security
- International data transfers
- Children
- Changes to this Privacy Policy
- How to contact us
- State privacy rights notice
- Notice to European users
Personal information we collect
Information you provide to us. Personal information you may provide to us through the Service or otherwise includes:
- Contact data, such as your first and last name, salutation, email address, billing and mailing addresses, professional title and company name, and phone number.
- Demographic data, such as your city, state, country of residence, and postal code.
- Profile data,** **such as the username and password that you may set to establish an online account on the Service, redemption code photograph or picture, links to your profiles on social networks (including GitHub), and any other information that you add to your account profile.
- **Communications data **based on our exchanges with you, including when you contact us through the Service, chat functions, social media (including our Discord channel), or otherwise.
- Transactional and payment data, such as information relating to or needed to complete your orders on or through the Service, including order numbers and transaction history and payment card information or bank account number.
- Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
- User-generated content data, such as photos, images, music, videos, comments, questions, messages, works of authorship, and other content or information that you generate, transmit, or otherwise make available on the Service, as well as associated metadata. Metadata includes information on how, when, where and by whom a piece of content was collected and how that content has been formatted or edited. Metadata also includes information that users can add or can have added to their content, such as keywords, geographical or location information, and other similar data. You agree that no sensitive personal information shall be provided to us or via the Services as part of your usage of the Services, such as government identification numbers, medical or health information, or financial information.