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Privacy policy
Welcome to Paperspace, the website of Paperspace, Co. dba DigitalOcean (“DigitalOcean,” “Company”, “we,” or “us”). Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to the Services, and your choices about the collection and use of your information.
1. How we collect and use information
Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms of Service.
We collect the following types of information about you:
Information you provide us directly: We ask for certain information such as your username, first and last name, company name, phone number and e-mail address when you register for a DigitalOcean account, or if you correspond with us. We may also retain any messages you send through the Services, and may collect information you provide in User Content you post to the Services. We use this information to operate, maintain, and provide to you the features and functionality of the Services.
Analytics information: We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Services. These tools collect information sent by your browser, including the pages you visit and other information that assists us in improving the Services. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
Cookies information: When you visit the Services, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets DigitalOcean help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Services (e.g., the pages you view, the links you click and other actions you take on the Services), and allow us or our business partners to track your usage of the Services over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Services may not function properly if the ability to accept cookies is disabled.
Log file information: Log file information is automatically reported by your browser each time you access the Services. When you use our Services, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Services, domain names, landing pages, pages viewed, and other such information.
Clear gifs/web beacons information: When you use the Services, we may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Services.