Privacy Policy

Updated July 7, 2026

Privacy Policy

How Shopify handles your data

Introduction

In our mission to make commerce better for everyone at Shopify, we collect and use information about you, our

• merchants using Shopify to power your business

• consumers who shop at a Shopify-powered business, or use Shopify apps and services like Shop or Shop Pay

• partners who develop apps for merchants to use, build stores on behalf of merchants, refer potential entrepreneurs to Shopify, or otherwise help merchants operate or improve their Shopify-powered business

• visitors to Shopify's websites, or anyone contacting Shopify support

This overall privacy policy and the supplemental privacy policies (together, the "Privacy Policy") will help you better understand how we collect, use, and share your Personal Data. "Personal Data" refers to information defined as 'personal data,' 'personal information,' or 'personally identifiable information' (or analogous terms) under applicable data protection laws. Capitalized terms used but not defined in this Privacy Policy shall have the same meaning given to them in the applicable terms of service. If we change our privacy practices, we may update this Privacy Policy. If any changes are significant, we will let you know (for example, through the Shopify admin or by email).

Our values

Trust is the foundation of the Shopify platform and includes trusting us to do the right thing with your information. Three main values guide us as we develop our products and services. These values should help you better understand how we think about your information and privacy.

Your information belongs to you

We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In all of this work our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.

We protect your information from others

If a third party requests your Personal Data, we will refuse to share it unless you give us permission or we are legally required. When we are legally required to share your Personal Data, we will tell you in advance, unless we are legally forbidden.

We help merchants and partners meet their privacy obligations

Many of the merchants and partners using Shopify do not have the benefit of a dedicated privacy team, and it is important to us to help them meet their privacy obligations. To do this, we try to build our products and services so they can easily be used in a privacy-friendly way. We also provide detailed FAQs and documentation covering the most important privacy topics, and respond to privacy-related questions we receive.

Why we process your information

We use your information for a range of purposes connected to the provision and improvement of our services (for example, to process your subscription payments to use the Shopify platform), or where we or someone we work with needs to use your Personal Data for a reason related to their business (for example, to provide you with a service).

Depending on whether you are a merchant, consumer, partner, or visitor, please refer to our supplemental privacy policies, as relevant, to understand our purposes for processing, and categories of recipients for processing for each type of Personal Data.