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## Personal Information Protection Policy of JetBrains Shanghai

Version 2.2

Updated Date: 10.02.2026

At JetBrains Shanghai ('JetBrains', 'us', 'our', or 'we'), we are strongly committed to transparency, and we want you to understand how we collect, use, disclose and protect your personal information, as well as how you can manage the personal information we collect from you. This Policy applies to your use of our websites, services, purchase of and use of selected JetBrains products from us either online or offline (collectively, the 'Services') as specified in this Policy. Processing of personal information in relation to use of JetBrains products not specified in this Policy is explained in the general JetBrains Privacy Notice available here: https://www.jetbrains.com.cn/legal/ docs/privacy/privacy/.

## 1. INFORMATION

Personal Information refers to all kinds of information related to identified or identifiable natural persons that are electronically or otherwise recorded, excluding the information that has been anonymized.

The processing of personal information includes the collection, storage, use, processing, transmission, provision, disclosure and deletion of personal information.

## 2. TYPES OF INFORMATION WE COLLECT

- 2.1 We collect two basic types of information from you: personal information and non-personal information.
- 2.2 If we collect and use sensitive personal information, we will highlight the sensitive personal information in bold in this Policy and obtain your separate consent before collecting and using sensitive personal information.
- 2.3 We collect the following personal information for providing basic services:

| No.   | Basic Services                                                                                 | Types of Personal Informati   |
|-------|------------------------------------------------------------------------------------------------|-------------------------------|
| (1)   | To provide tools, products, solutions and related information to software developers and teams | Internet Protocol (IP) addre  |
| (2)   | To administer our business                                                                     | Names, e-mail address, user   |
| (3)   | To protect our website                                                                         | IP address, cookies.          |
| (4)   | To provide customer services                                                                   | Names, e-mail address, user   |

2.4 In order to provide you with high quality products and better services, we may collect the following personal information for providing extended services:

| No.   | Extended Services                                                                                                      | Ty   |
|-------|------------------------------------------------------------------------------------------------------------------------|------|
| (1)   | To use data analytics to improve our website, products and services, marketing, customer relationships and experiences | Na   |
| (2)   | To make suggestions and recommendations to you about products and services that may be of interest to you              | Co   |

You can change your settings regarding extended services in Cookie Settings.

## 3. HOW WE COLLECT AND USE INFORMATION

## 3.1 How we collect your information

We will collect your personal information when you:

Visit our website or use our Services;

## 7. YOUR RIGHTS

- 7.1 Access to or copy your personal information

You have the right to access or copy your personal information you provided to us, unless otherwise provided by the laws and regulations.

- 7.2 Request correction or supplements of your personal information

When you find that your personal information you provided to us is inaccurate or incomplete, you have the right to ask us to make correction or supplements.

- 7.3 Request erasure of your personal information
- 7.3.1 You can submit a request to delete your personal information under the following circumstances:
- (a) where the purpose for which the personal information is processed has been fulfilled, or it is impossible to fulfill such purpose, or it is no longer necessary to fulfill such purpose;
- (b) where we cease to provide products or Services, or the retention period has expired;
- (c) where you withdraw your consent;
- (d) where we process personal information in violation of laws, administrative regulations or the agreement; or
- (e) other circumstances stipulated by laws and administrative regulations.
- 7.3.2 You may contact us in the manner set forth in this Policy to submit an account cancellation request and have your personal information deleted or anonymized according to applicable laws.

To process your cancellation request, we need to verify that all of the following conditions have been met:

- (a) we have fully performed obligations under the Website Terms of Use, other agreements you or legal entities authorizing you have entered into with us and other obligations, and
- (b) you have fully performed obligations under the Website Terms of Use, other agreements you or legal entities authorizing you have entered into with us and other obligations.

Where the retention period as stipulated by laws and administrative regulations does not expire, or it is technically difficult to realize deletion of personal information, we will stop processing other than storage and implementation of necessary security protection measures.

## 7.4 Withdraw your consent

Where the processing of personal information is based on your consent, you are entitled to withdraw your consent.

Withdrawal of your consent does not affect the lawfulness and validity of any personal information processing activity carried out based on your consent before such withdrawal.

Please note that withdrawal of consent may prevent you from accessing or using some of our Services.

## 7.5 Request explanation

You can request us to explain our rules for processing personal information.

7.6 Respond to your above-mentioned requests

7.6.1 You may exercise your rights in personal information processing activities through the contact methods provided in this Policy. If your request is declined, we will provide the reasons.

7.6.2 Your reasonable request will be dealt with free of charge. However, where the requests are manifestly excessive, in particular because of their repetitive character, we may charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested.