November 15, 2022

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Google Cloud Privacy Notice

Last modified: November 15, 2022

This is not the current version of this document and is provided for archival purposes. View the current version.

This Google Cloud Privacy Notice describes how we collect and process your personal information in relation to Google Workspace (including Google Workspace for Education), Google Cloud Platform, Cloud Identity (when sold separately) and Implementation Services (together, “Cloud Services”).

We offer Cloud Services to our customers either directly or via our authorized partners. Where we refer to our customers in this notice, we also mean our partners and their customers.

If European Union (EU), UK or Swiss data protection law applies to the processing of Service Data relating to you, you can review the ‘EU Privacy Standards and GDPR’ section below to learn more about your rights and Google’s compliance with these laws.

Google processes Customer Data, Partner Data and Service Data to provide Cloud Services. This Privacy Notice applies solely to Service Data and does not apply to Customer Data or Partner Data. We explain what we mean by “Service Data” below.

Customer Data and Partner Data are defined in the agreement(s) with our customers covering Cloud Services and represent the data that you and our customers provide for processing in Cloud Services. For more information about how we process Customer Data and Partner Data, see our Cloud Data Processing Addendum (Customers) and Cloud Data Processing Addendum (Partners).

Service Data is the personal information Google collects or generates during the provision and administration of the Cloud Services and related technical support, excluding any Customer Data and Partner Data.

Service Data consists of:

• **Account information. **We collect the data you provide when creating an account for Cloud Services or entering into a contract with us (credentials, names, contact details and job titles).

• Cloud payments and transactions. We keep reasonable business records of charges, payments, and billing details and issues.

• Cloud settings and configurations. We record your configuration and settings, including resource identifiers and attributes, and service and security settings for data and other resources.

• Technical and operational details of your usage of Cloud Services. We collect information about usage, operational status, software errors and crash reports, authentication credentials, quality and performance metrics, and other technical details necessary for us to operate and maintain Cloud Services and related software. This information includes device identifiers, identifiers from cookies or tokens, and IP addresses.

• Your direct communications. We keep records of your communications and interactions with us and our partners (for example, when you provide feedback, ask questions or seek technical support).

Google processes Service Data for the following purposes:

• Provide Cloud Services you request. We use Service Data primarily to deliver the Cloud Services that you and our customers request. This includes processing Service Data as needed to conduct checks before extending credit to certain customers, to bill for the Cloud Services used, to ensure those services are delivered or working as intended, to detect and avoid outages or other technical problems, and to secure your data and services.