Meta Terms of Service

STORE

Terms and Conditions of Sale

These Terms and Conditions of Sale (“Terms of Sale” or “Terms”) apply to any order placed or purchase made through meta.com (the “Site” or “Store”) and are between you and Meta Platforms Technologies Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland, a company registered in Ireland (registered company number IE550858) (“MPTI” or “we” or “us” or “our”). By accepting these Terms of Sale when placing an order for or making a purchase of products at the Site, you agree to be bound by these Terms of Sale. If you place an order on behalf of an entity, you further agree that such entity is a valid legal entity in the jurisdiction in which it was formed, and that you have the authority to enter into these Terms on behalf of the entity and bind such entity to these Terms.

Products may include, without limitation, Meta VR Products (including Meta Quest products), products provided by a third-party manufacturer or supplier (“Third-Party Products”), and products which are co-branded with a third-party brand and a brand owned by MPTI or its affiliates (“Co-Branded Products”) (collectively, the “Products”).

Limited Delivery Territory

Products purchased through the Site will only be delivered to addresses located in: Austria, Belgium, Denmark, Finland, Iceland, Ireland, Italy, Netherlands, Norway, Poland, Spain, Sweden, and Switzerland.

Certain Products may not be available for delivery to all countries.

Order Acknowledgement & Acceptance

You can place an order by clicking the pre-order or purchase button located in various sections of the Site and adding the Products of your choice to the checkout basket, viewing the basket and clicking the place order button to place your order. Delivery times vary by Product, details of delivery dates for the specific Product or Products you have ordered will be communicated to you when you review your basket before you place your order. When placing an order, you will be required to provide us with information such as your name, mailing address, and billing information. If you are purchasing a Product as a gift, you will also be required to provide us with recipient information. You agree that all such information is accurate, and complete. You are responsible for ensuring that your account information (including your contact and shipping information) is kept current on the Site. We will have no responsibility or liability in respect of your account for inaccurate information, or for information that later becomes outdated, and we have no obligation to make efforts to determine your correct contact or shipping information. For orders which are pending shipment, you can update your information at any time prior to shipment by contacting Customer Care using the contact form listed at https://www.meta.com/help/. MPTI will pre-authorise the payment on orders to establish that your chosen payment is active but no funds will be charged on your chosen payment method until Order Acceptance (as defined below).

After you place an order, you will receive a communication from us acknowledging that we have received your order and/or it is processing ("Order Acknowledgment"). Please note that an Order Acknowledgment does not mean that your order has been accepted. We will confirm our acceptance of your order as soon as possible by sending you a communication that confirms that your order has been processed ("Order Acceptance"). You may cancel your order at any time before shipping and the risk of loss in the Products you purchase passes to you upon delivery of the Products.