February 14, 2025 - Snowflake AI Terms

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ARCHIVE Snowflake AI Terms

This is an archived version of our Snowflake AI Terms dated February 14, 2025. View the current version here.

1. Important Terms.

1.1. These AI Terms are entered into by and between Snowflake and Customer as of the Effective Date and set forth the terms under which Snowflake makes Covered AI Features available for Customer’s use as an Optional Offering. These AI Terms amend and form part of the Customer Agreement.

1.2. Covered AI Features are part of the Service governed by the Customer Agreement.

1.3. By accessing and using Covered AI Features as an Optional Offering, Customer agrees that it will access and use Covered AI Features solely in accordance with the Customer Agreement, these AI Terms, the Acceptable Use Policy and the Documentation.

1.4. In the event of any conflict between these AI Terms and the Customer Agreement, these AI Terms will control with respect to the subject matter herein. Capitalized terms used but not defined herein shall have the meaning given to them in the Customer Agreement.

2. Customer Responsibilities; Restrictions on Use.

2.1. Subject to Section 4 (Indemnification), Customer is responsible for (i) the lawfulness of all Inputs and (ii) all decisions, actions, or inactions arising from its use of the Covered AI Features, including, without limitation, ensuring such decisions, actions, or inactions comply with applicable laws, regulations, and other legal requirements related to data protection, intellectual property, and the use of artificial intelligence or machine learning.

2.2. Outputs may be inaccurate, inappropriate, or biased. Customer is responsible for implementing reasonable practices, including human oversight, to guard against Outputs being used in an unsuitable or unlawful way or in violation of the rights of others.

2.3. Customer will not (and will not permit any third party to) use any Covered AI Features in violation of the Acceptable Use Policy.

3. Snowflake Commitments.

3.1. Snowflake may use AI Data to develop, improve, support, and operate Snowflake’s products and services to the extent (i) the use of such AI Data is solely for the benefit of Customer, or (ii) such AI Data is aggregated and anonymized such that Customer and Customer-designated users cannot be identified.

3.2. Snowflake will not use Customer Data or Usage Data (in each case, including any Inputs or Outputs) to train, re-train or fine-tune any Model that Snowflake makes available for use by other parties.

3.3. Snowflake will make Model Customizations available solely for the exclusive use of Customer and no other party.

4. Indemnification. In addition to Snowflake’s indemnification obligations set forth in the Customer Agreement, Snowflake’s obligation to defend and indemnify Customer against third-party intellectual property claims under the Customer Agreement also applies to each Output, subject to the following conditions: (i) Customer must have used Covered AI Features in compliance with the Customer Agreement, these AI Terms, the Acceptable Use Policy, and the Documentation; (ii) the Output must not result from usage of Model Customizations or a model otherwise licensed, acquired, trained, fine-tuned or provided by (or on behalf of) Customer for usage with a Covered AI Feature, (iii) while using Covered AI Features to generate the Output, Customer must not have disabled, evaded, disrupted, or interfered with any content filters or other safety systems that are built into the Service; (iv) such third-party intellectual property claim must not arise from any modification of the Output by Customer or any third party; (v) Customer must not have provided Inputs or taken other actions intended to solicit Outputs likely to infringe or misappropriate any intellectual property right of a third party; (vi) Customer must have had sufficient rights to provide any Customer Data or other information that, when used in conjunction with the Covered AI Features, produced the Output; and (vii) Customer must not have used or distributed the Output in a manner that it knew, or should have reasonably been aware, would violate a third party’s intellectual property rights.