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Terms of Service

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Grafana Labs Terms of Service Terms of Service Last Updated: July 10, 2026 These Grafana Labs Terms of Service (“Terms”) are a legal agreement between you (“You” or “Your”) and Grafana Labs and its affiliated companies (“We” or “Grafana” or “Grafana Labs”). They govern your acces...

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Grafana Labs

Terms of Service

Terms of Service
Last Updated: July 10, 2026

These Grafana Labs Terms of Service (“Terms”) are a legal agreement between you (“You” or “Your”) and Grafana Labs and its affiliated companies (“We” or “Grafana” or “Grafana Labs”). They govern your access to and use of grafana.com (the “Site”) and any other Grafana Labs websites or services that link to these Terms, including services and offerings made available through those websites and services (together, the “Service”).

By using or accessing the Service or any Content provided through it, you agree to follow and be bound by the terms and conditions in these Terms. If you do not agree to these Terms, do not use the Site or any of its Content.

**Important Notice about Disputes: **THESE TERMS EXPLAIN HOW LEGAL CLAIMS BETWEEN YOU AND US ARE HANDLED (SEE DISPUTE RESOLUTION SECTION BELOW), INCLUDING AN AGREEMENT AND OBLIGATION TO ARBITRATE DISPUTES, WHICH WILL, SUBJECT TO LIMITED EXCEPTIONS, REQUIRE YOU TO SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING ARBITRATION, UNLESS YOU OPT-OUT IN ACCORDANCE WITH INSTRUCTIONS OUTLINED IN THE SECTION. UNLESS YOU OPT-OUT OF ARBITRATION: (A) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST US ON AN INDIVIDUAL BASIS, NOT AS PART OF ANY CLASS ACTION OR PROCEEDING, AND (B) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS.

1. Master Service Agreements and Terms Applicable to Specific Areas of the Service Take Precedence

Some areas of the Service may have additional rules, guidelines, license agreements, user agreements or other terms and conditions such as those available at https://grafana.com/legal/ (“Additional Terms”) that apply to your access to or use of that area of the Service or the applicable Content.

1.1 For example, access to and use of Grafana Labs’ proprietary Software, including with a free trial, is governed by the terms of our Master Services Agreement (MSA) or other applicable written license agreement mutually agreed between us and our customers, where applicable. Another example is if you access Software through the Service, the license applicable at download will apply. These Terms apply to your Services for activities not covered by such agreements. If there is a conflict or inconsistency between these Terms and any Additional Terms for a specific area of the Service, the applicable Additional Terms will have precedence with respect to your access and use of that area of the Service.

1.2 If there are no Additional Terms that apply to your access to or use of the Service, these Terms will govern your use of the Service, including with respect to disclaimers and limitations of liability, and Grafana Labs’ right to suspend and/or terminate your access to or use of the Service and/or Content.

2. Privacy

The Privacy Policy is part of and is governed by these Terms and by agreeing to these Terms, you accept the terms of the Privacy Policy and that we may process information collected in accordance with its terms. You are responsible for any consent and notices to permit (1) your use and receipt of the Services, and (2) Grafana Labs’ accessing, storing and processing of data provided by you for the Service(s).

3. Eligibility, Your Representation When Using the Service

By using the Service, you represent that: (1) the information you provide is truthful and accurate; (2) your use of the Service follows all applicable laws or regulations; and (3) you are of sufficient legal age and legal capacity to legally agree to these Terms. If you are using the Service for a corporation, organization or entity, you represent and warrant that you (1) you have read and understand these Terms, (2) have full legal authority to agree to these Terms on behalf of the applicable entity and (3) you agree, on behalf of the applicable entity, to bind the applicable entity to these Terms. In these Terms, “you” means both you personally and the applicable entity, jointly and severally.

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Добавлено

  • Добавлено: Terms of Service
  • Добавлено: Terms of Service
  • Добавлено: Last Updated: July 10, 2026
  • Добавлено: These Grafana Labs Terms of Service (“Terms”) are a legal agreement between you (“You” or “Your”) and Grafana Labs and its affiliated companies (“We” or “Grafana” or “Grafana Labs”). They govern your access to and use of grafana.com (the “Site”) and any other Grafana Labs websites or services that link to these Terms, including services and offerings made available through those websites and services (together, the “Service”).
  • Добавлено: By using or accessing the Service or any Content provided through it, you agree to follow and be bound by the terms and conditions in these Terms. If you do not agree to these Terms, do not use the Site or any of its Content.
  • Добавлено: **Important Notice about Disputes: **THESE TERMS EXPLAIN HOW LEGAL CLAIMS BETWEEN YOU AND US ARE HANDLED (SEE DISPUTE RESOLUTION SECTION BELOW), INCLUDING AN AGREEMENT AND OBLIGATION TO ARBITRATE DISPUTES, WHICH WILL, SUBJECT TO LIMITED EXCEPTIONS, REQUIRE YOU TO SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING ARBITRATION, UNLESS YOU OPT-OUT IN ACCORDANCE WITH INSTRUCTIONS OUTLINED IN THE SECTION. UNLESS YOU OPT-OUT OF ARBITRATION: (A) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST US ON AN INDIVIDUAL BASIS, NOT AS PART OF ANY CLASS ACTION OR PROCEEDING, AND (B) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS.
  • Добавлено: 1. Master Service Agreements and Terms Applicable to Specific Areas of the Service Take Precedence
  • Добавлено: Some areas of the Service may have additional rules, guidelines, license agreements, user agreements or other terms and conditions such as those available at https://grafana.com/legal/ (“Additional Terms”) that apply to your access to or use of that area of the Service or the applicable Content.
  • Добавлено: п. 1.1 1.1 For example, access to and use of Grafana Labs’ proprietary Software, including with a free trial, is governed by the terms of our Master Services Agreement (MSA) or other applicable written license agreement mutually agreed between us and our customers, where applicable. Another example is if you access Software through the Service, the license applicable at download will apply. These Terms apply to your Services for activities not covered by such agreements. If there is a conflict or inconsistency between these Terms and any Additional Terms for a specific area of the Service, the applicable Additional Terms will have precedence with respect to your access and use of that area of the Service.
  • Добавлено: п. 1.2 1.2 If there are no Additional Terms that apply to your access to or use of the Service, these Terms will govern your use of the Service, including with respect to disclaimers and limitations of liability, and Grafana Labs’ right to suspend and/or terminate your access to or use of the Service and/or Content.
  • Добавлено: п. 2 2. Privacy
  • Добавлено: The Privacy Policy is part of and is governed by these Terms and by agreeing to these Terms, you accept the terms of the Privacy Policy and that we may process information collected in accordance with its terms. You are responsible for any consent and notices to permit (1) your use and receipt of the Services, and (2) Grafana Labs’ accessing, storing and processing of data provided by you for the Service(s).
  • Добавлено: п. 3 3. Eligibility, Your Representation When Using the Service
  • Добавлено: By using the Service, you represent that: (1) the information you provide is truthful and accurate; (2) your use of the Service follows all applicable laws or regulations; and (3) you are of sufficient legal age and legal capacity to legally agree to these Terms. If you are using the Service for a corporation, organization or entity, you represent and warrant that you (1) you have read and understand these Terms, (2) have full legal authority to agree to these Terms on behalf of the applicable entity and (3) you agree, on behalf of the applicable entity, to bind the applicable entity to these Terms. In these Terms, “you” means both you personally and the applicable entity, jointly and severally.
  • Добавлено: п. 4 4. Changes to Terms
  • Добавлено: We may update these Terms at any time by posting an updated version on the Grafana Labs website. Changes take effect on the first day of the calendar month following the month in which they were first posted. If changes are material, we will provide advance notice where legally required. You must keep a current email address with us. If you do not agree to the changes, stop using the Service before the new Terms take effect. If you keep using the Service after the new Terms take effect, that means you accept and agree to the updated Terms.
  • Добавлено: п. 5 5. User Accounts
  • Добавлено: In order to access and use the Grafana Labs’ proprietary Software, you will be required to register to use the Service and create a user account. If you sign up to become a registered user of the Service, you agree: (1) to provide true, accurate, current and complete information about yourself as prompted by the Service’s registration process; and (2) to maintain and promptly update such registration data to keep it true, accurate, current and complete. Promptly notify us of any unauthorized access.
  • Добавлено: п. 6 6. Use of Software
  • Добавлено: Your use of our Software is subject to all applicable Additional Terms that accompany or are included with the applicable Software including at www.grafana.com/legal.
  • Добавлено: п. 7 7. Use of Materials
  • Добавлено: Subject to any additional rights or obligations granted or created pursuant to any applicable Additional Terms, you may download, store, display on your computer, view, and print materials that we published on the Service or make available for download through the Service, solely for your personal non-consumer use and/or internal business operations in compliance with applicable law.

Удалено

  • Удалено: Data Transfer Assessment
  • Удалено: Click the link to download the Data Transfer Assessment (PDF): Download the Data Transfer Assessment