Code of Conduct

GLOBAL CODE OF CONDUCT AND ETHICS

A guide to our values that represent who we are day in and day out

OUR VALUES

Put Customers First

We only succeed when our customers succeed. Work every day to earn our customers' business and trust. Listen to our customers, understand their needs and pain points, and focus on what matters to them. Deliver products our customers love. Compete fairly and passionately.

Integrity Always

Be open, honest and respectful. Speak up and communicate candidly, even when it makes you uncomfortable or may be something others don't want to hear. Constructive, respectful disagreement and debate encourages better problem-solving and decisions. Commit fully when decisions are made.

Think Big

Be ambitious and have big goals. Do what matters and focus on what's important. Innovate and be willing to take prudent risks. Make a positive impact and a lasting difference. Plan to win, play to win and expect to win.

Be Excellent

Quality and excellence count in everything we do. Do your best work every day. Hold yourself and others to the highest standards. Common sense, creativity, practicality and simplicity matter. Think strategically, balancing today and tomorrow.

Get It Done

Results matter! Work hard and smart. Execute. Be precise and accountable, yet nimble and agile. Make commitments, follow through and deliver.

Own It

Build our product and our company like it's yours, because it is. Hold yourself and others accountable at all times. Take initiative and ownership. Be responsible. Step up, own issues and resolve them. If you make a mistake, own it, fix it, learn from it and move on.

Make Each Other The Best

Treat people with kindness and respect. Be inclusive and collaborative, bringing people and ideas together. Offer help and ask for help when needed. Listen. Give and ask for constructive feedback. Give praise and celebrate success. Teach and learn every day. Give back to our communities in meaningful ways and inspire others with your actions.

Embrace Each Other's Differences

Accept and appreciate everyone from every walk of life. Be conscious and mindful that others may have a different experience from your own. Use our differences to strengthen who we are.

GLOBAL CODE OF CONDUCT AND ETHICS

Our values represent who we are at our best. They are the engine that drives Snowflake's growth and success. Snowflake is a global community, and each of us depends on everyone else to do the right thing every single day. Sometimes, though, the right thing isn't obvious, or you may not be aware of what the law requires you to do. This Global Code of Conduct and Ethics (' Code ') is your guide for upholding Snowflake's values in your day-to-day activities. You must also understand and follow the laws and regulations that relate to your job.

Snowflake will not retaliate against anyone who, in good faith, reports violations or suspected violations, or assists in an investigation of a reported violation. Immediately report to Human Resources or Legal any acts that appear to be retaliation. Any manager who receives a report of a potential violation must immediately inform Human Resources or Legal. Suspected violations can be reported to Human Resources by contacting your HR Business Partner or the Chief Human Resources Officer, and to Legal by contacting the General Counsel or Deputy General Counsel.

This Code applies to all employees, members of Snowflake Inc.'s Board of Directors (the ' Board '), contractors, and other contingent workers of Snowflake Inc. and its subsidiaries (together, ' Snowflakes , ' ' representatives ' or ' you '). 1