Bank of Ayudhya – Financial Services Terms

Bank of Ayudhya – Financial Services Terms

Last updated: November 18, 2025

This Financial Services Terms Addendum (“Addendum”) supplements the Stripe Services Agreement (including the General Terms, the Stripe Financial Services Terms, and the Stripe Payments Terms) (together, the “Agreement”) and provides additional terms applicable to the Payment Processing Services (“VM Payment Services”) for Transactions on Visa and Mastercard international credit and debit cards, and Visa and Mastercard credit cards issued in Thailand (collectively, the "VM Payment Cards"). Visa and Mastercard (individually referred to as a “Network” and collectively, the “Networks”) require that User enter into a direct contractual relationship with a bank who is a member of the Networks in relation to the VM Payment Services. Any terms used but not defined in this Addendum will have the meaning provided in the Agreement.

This Addendum constitutes a legal agreement among User, Stripe, and Bank of Ayudhya Public Company Limited (“Member Bank”) and is effective when User processes User’s first Transaction on a Network. User understands and agrees that Stripe or Member Bank may enforce, any provisions of the Agreement that relate to User’s use of VM Payment Services. Stripe or Member Bank may also terminate this Addendum at any time, which may limit or terminate User’s ability to use VM Payment Services.

User must accept all of the terms and conditions of this Addendum to use the VM Payment Services. If User does not accept them, User may not use or receive the VM Payment Services.

1. Responsibilities

a. Important Member Bank Disclosures: Member Bank discloses that (i) it is the only entity approved to extend acceptance of Visa and Mastercard products directly to User under this Addendum; (ii) it must be a principal party to this Addendum; (iii) it is responsible for educating User on the Card Network Rules with which User must comply, but this information may be provided to User by Stripe; and (iv) subject to Section 4 of this Addendum, with respect to Transactions processed through the VM Payment Services, it is responsible for and must provide the Settlement Funds (as defined below) that it receives to Stripe for Stripe’s distribution to User; and (v) with respect to Transactions processed through the VM Payment Services, Stripe is responsible for all funds that may be held in reserve that are derived from User’s Settlement Funds.

Stripe is registered as a Payment Facilitator by Member Bank.

Member Bank Information: Bank of Ayudhya Public Company Limited (Krungsri), 1222 Rama III Road, Bang Phongphang, Yan Nawa, Bangkok 10120 Thailand. Phone 2296-2000 #1.

b. User’s Responsibilities: In addition to any other responsibilities set forth in this Addendum, User agrees that, at all times throughout the term of this Addendum, User will (i) comply with the PCI Standards in using and maintaining Protected Data; (ii) maintain fraud and Dispute rates acceptable under the Card Network Rules; (iii) review and understand the terms of this Addendum; and (iv) comply with the Card Network Rules and Laws.

2. Purpose of this Addendum

Stripe is responsible for providing the VM Payment Services pursuant to the terms of the Agreement; Member Bank is not responsible for the provision of any Services by Stripe or User’s use of the Services for User’s business. Stripe, and not Member Bank, will provide customer service to User to resolve any issues User may have related to User’s use of the VM Payment Services. User is solely responsible for providing support to User’s Customers for all issues related to User’s products and services.