Adobe Acrobat Sign Product Specific Terms of Use
Effective June 18, 2024. Replaces all prior versions.
These Product Specific Terms govern your use of Adobe Acrobat Sign and are incorporated by reference into the Adobe General Terms of Use ("General Terms") located at www.adobe.com/go/terms (these Product Specific Terms and the General Terms are collectively referred to as “Terms”). Capitalized terms not defined here have the same meaning as defined in the General Terms. References to “Services” in these Product Specific Terms are to the Adobe Acrobat Sign electronic signature services.
1. Definitions.
1.1 “Audit Log” means certain information recorded by us regarding the signing workflow of a particular Electronic Document processed using the Services. The Audit Log may include the date and time an Electronic Document was created, sent, signed, declined, or otherwise modified, or an End User’s geographic location as determined by browser or device.
1.2 “Customer Data” means any data or information not supplied by us that you or End Users import into the Services or transmit via your account.
1.3 “Electronic Document” means any document uploaded or imported into the Services.
1.4 “End User” means any individual or company that receives, reviews, accepts, signs, approves, transmits, delegates action to a third party, or otherwise interacts with the Services.
1.5 “Report” means any graphical or numerical display of Customer Data that contains Adobe’s proprietary design, look and feel, which is generated by the Services, including Audit Logs.
1.6 “Transaction” means each time an Electronic Document, or collection of related Electronic Documents, up to 10 MB or pages are sent to an End User through the Services. Transactions are consumables as described in the VIP Terms.
1.7 “VIP Terms” means the Adobe Value Incentive Plan Terms and Conditions located at http://www.adobe.com/go/vip-terms.
2. Term and Termination.
2.1 These Product Specific Terms will apply until terminated by either you or us as set forth in the Terms. In addition to our termination rights as specified in the General Terms, we may terminate these Product Specific Terms if we determine in our sole discretion that your Services account is being used by any unauthorized third parties.
2.2 In addition to the “Survival” provisions of the General Terms, provisions regarding term and termination, storage and retention of Customer Data, Digital Certificates, and your obligations with respect to personal information of end users will survive any expiration or termination of these Terms.
3. Personal Information of End Users.
3.1 Your Responsibilities. As between us and you, you are solely responsible for all personal information of End Users used and submitted in connection with the Services. You must:
(A) comply with all data protection and privacy laws and regulations applicable to personal information of End Users, including obtaining and maintaining consent, where required; and (B) defend, indemnify, and hold us harmless from any claim, suit or proceeding brought against us by a third party or an End User in connection with any acts or omissions with regards to personal information of End Users.
3.2 Sensitive Personal Information of End Users. The Sensitive Personal Information section of the General Terms does not apply to the contents of files you upload to, or process with, the Services. In connection with your use of the Services:
(A) You are solely responsible for compliance with any applicable privacy laws and regulations governing the processing of Sensitive Personal Information. We may, as your service provider, provide some functionality within the Services to help you comply with requirements, but you are responsible for implementing compliant functionality;